Questions & Answers

Q: QuestionA year drop appear Ed on my TV screen all of a sudden how do I remove it

Asked 7 years ago by Kalee.

Q: Questionhow many HDMI ports does this TV have.. We need to hook up to our security system.

Asked 7 years ago by Anonymous.

• A:Answer This TV has three HDMI ports.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs this tv a good buy if you already have cable?

Asked 7 years ago by Litlbits36.

• A:Answer Tv itself is pretty good. Roku is just a bonus.

  Answered 7 years ago by ToussVerified Purchase

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Q: QuestionI just purchased two new Insignia Smart Roku tv's last month. Suddenly the one in my bedroom is narrating everything I do with the remote. It's driving me crazy! How do I turn this off? It's not happening in the living room. Thank you

Asked 7 years ago by koshercoco.

• A:Answer LOL, that happened to me also, for no reason I can think of, but it can be stopped in the settings - I think it's under the accessibility settings

  Answered 7 years ago by SpeedRacerVerified Purchase

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Q: QuestionOn Cape Cod----Is there any way of getting TV shows without having Cable??? Trying to get rid of Comcast. Thank you, maf

Asked 7 years ago by maf.

• A:Answer I had a indoor powered antenna lying around doing nothing and connected the coax cable to the tv and I get 61 digital air broadcasts (although some channels are duplicates and some are spanish), so I think I get like 51 channels I actually watch - - - - - - and you have all the Apps for example, there is the Roku channel with free movies, also there is Pluto TV that's free also, that I watch a lot. - - - - - - I actually have Comcast on all my other 5 TV's and need to get another X1 box for this new TV , but I haven't done it yet because there is an Xfinity App that looks exactly like the X1 menu, (But it's extremely slow, because each menu text and information is accessed by the WiFi and the App is just slow otherwise), but still. - - - - - - So I think the Antenna and Apps can keep you occupied for a while ;)

  Answered 7 years ago by SpeedRacerVerified Purchase

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Q: QuestionDoes this tv have the spectrum cable app?

Asked 7 years ago by Shanegivemethecane.

• A:Answer Yes, the Spectrum Cable app can be installed on this TV.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionPlease verify the Roku Model and Roku Software Version for this TV? (I'm trying to determine if it is capable of updating to Roku 8.0) Go to Settings, then System, then About and report back the Model# (i.e. 4200X) and Software Version (8.0.0)

Asked 7 years ago by VideoBubby.

• A:Answer Thanks for the Roku Version. The Model Number I am looking for is the Roku Model number which is displayed along with the Roku Version number. Thanks again

  Answered 7 years ago by VideoBubby

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Q: Questionwidth of tv

Asked 7 years ago by Anonymous.

• A:Answer It's 34" wide

  Answered 7 years ago by TexsterVerified Purchase

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Q: QuestionCan you get rid of the roku?? thank you.

Asked 7 years ago by bradjo.

• A:Answer Why would you want to? It's awesome ( but No you can't - - at least I haven't found a way) Roku runs the TV.

  Answered 7 years ago by SpeedRacerVerified Purchase

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Q: QuestionDoes the remote have a sleep timer button ?

Asked 7 years ago by Anonymous.

• A:Answer No it doesn’t

  Answered 7 years ago by DeborahVerified Purchase

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Q: QuestionWhy do lines come down in my tv

Asked 7 years ago by Anonymous.

• A:Answer First of all, are the lines on all video inputs and not just a specific one so I can narrow down if it is the product or one of the sources producing these lines. Many times lines are produced by a low quality HDMI cable and even the cable box may have a problem. If it is across all inputs, then your tv may have a motherboard problem and require service. I always purchase the extended warranty for peace of mind .

  Answered 7 years ago by Sporteric11Verified Purchase

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Q: QuestionDo you have to have a ROKU account to stream from existing accounts such as netflix or HBO?

Asked 7 years ago by Anonymous.

• A:Answer Yes, If you don't "register" with Roku, the APPS therefore don't exist.

  Answered 7 years ago by SpeedRacer

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Q: QuestionCan I loop a video on usb on an insignia NS-39DR510NA17

Asked 7 years ago by Xcxc.

• A:Answer I contacted Insignia directly since the owners manual didn't give a clear answer. The representatives response what that Insignia TV's do not have a loop feature for USB video playback.

  Answered 6 years ago by ZippedToast

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Q: Questiondoes the tv have bluetooth

Asked 7 years ago by gbob.

• A:Answer Yes

  Answered 7 years ago by JwalkVerified Purchase

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Q: QuestionCan you use Chromecast and Apple TV with this TV? Thank you!

Asked 7 years ago by Celeste.

• A:Answer I don’t use chrome to but our Apple TV works with it just fine

  Answered 7 years ago by CassVerified Purchase

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Q: QuestionCan I use this TV as a monitor and hook it up to my laptop? I want to run slideshows using my laptop and view them. Is that possible? If so, does this come with whatever cables I will need or will I need to purchase something additional?

Asked 7 years ago by Joy.

• A:Answer If your laptop has HDMI output, then yes. The TV comes with a power cord only. You supply your own input cables.

  Answered 7 years ago by Xsven

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Q: QuestionI sometimes need to have closed caption even though the volume is on. Will this tv do that?

Asked 7 years ago by watcher751.

• A:Answer Yes it has captions

  Answered 7 years ago by DeborahVerified Purchase

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Q: QuestionIf i put two of these next to each other will the remotes work both or are the remotes on different frequency?

Asked 7 years ago by bobs.

• A:Answer They will work on both TVs I have an older insignia tv 55 model that the remote still works on

  Answered 7 years ago by DanielVerified Purchase

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Q: QuestionMy remote control is broken. Insignia 39 inch roku smart tv. I dont have the remote anymore. How can i replace just the remote the tv has no remote or buttons only one like a knob

Asked 7 years ago by Starr.

• A:Answer I would contact Insignia first. Second option, buy a cheap universal remote and try that on it.

  Answered 7 years ago by Xsven

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Q: QuestionCan I connect to the streaming services through a hard-line Ethernet connection, as opposed to wifi?

Asked 7 years ago by pasadenajohn.

• A:Answer This TV is WiFi Only but it's Dual Band WiFi - I suggest using the 5GHz Band since maybe other devices in the house might all use the 2.4 GHz Band ( CellPhone, Tablet, etc) But you do need a Dual Band Router, to utilize the Dual Band WiFi on the TV

  Answered 7 years ago by SpeedRacer

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