A:AnswerThis TV Connect service is separate from the Mounting. You would need to purchase TV Connect & the add-on Mounting service (if you do that, yes, they would remove the existing TV).
A:Answeryou can hire an electrician to run an outlet to behind the tv. in theory you could create a "cable channel" in the wall. this would be similar to a heat run, but you would have an opening behind the tv, and again one at the floor.
A:AnswerOur elevator was not working the morning the two men from BB (Geek Squad) and they carried our 55" LS t.v. up 3 floors to our condo. They were kind and efficient and did an excellent job. After having a ineffective customer experience with Comcast, I welcomed Best Buy's outstanding service.
A:AnswerNo, you need to purchase the mount for you respective TV. They will bring the tools they need to install it but that's about it. If you purchase the mount along with the TV, they can deliver it at the same time as the TV so it can be installed right then and there instead of having the mount box laying around your house.
A:AnswerAlthough we did not expect them to bury wires in the wall, they did provide a nice looking strip that hides the wires. It is centered under the TV and hardly noticeable.
A:AnswerYou certainly can hire them for that service. If you are not a member of Geek Squad, prepare to shell out the bucks. Negotiate prior to purchasing is my suggestion....GOOD LUCK AND BEST WISHES.
A:AnswerHi there. Thank you for your question! We can absolutely do that. The product doesn't need to be through us - in this case, it just needs to be able to support the TV. I hope this helps. Please let us know if you have any other questions.
A:AnswerThanks for your question, Kim. The differences between our offered mounting services are highlighted here: www.bestbuy.com/site/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1. If you have any questions or need any assistance with scheduling please call us at (800) GEEK-SQUAD or (800) 433-5778.