A:Answer Refurbished products usually mean that the product was returned due to defects and fixed for resale.
Open box items can sometimes be refurbished but are more likely customer returns that can not be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example.
Most open box items can be inspected in-store by you before purchasing.