Questions & Answers

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor boasts a lightning-fast 1ms response time, ensuring smooth gameplay and minimal motion blur.

Q: QuestionWhat is the refresh rate of the AOPEN monitor?

• A:Answer The AOPEN monitor features a supercharged 180Hz refresh rate, delivering ultra-smooth motion and a responsive gaming experience.

Q: QuestionDoes this AOPEN monitor support HDR?

• A:Answer Yes, this monitor is HDR-ready and supports the HDR10 format for enhanced contrast and immersive visuals.

Q: QuestionHow much does the AOPEN monitor weigh?

• A:Answer The AOPEN monitor weighs 8.6 pounds.

Q: QuestionDoes this monitor include AMD FreeSync technology?

• A:Answer Yes, this monitor features AMD FreeSync Premium technology, synchronizing the monitor's refresh rate with your graphics card for a tear-free gaming experience.

Q: QuestionWhat is the resolution of this AOPEN monitor?

• A:Answer This AOPEN monitor has a Full HD resolution of 1920 x 1080, offering sharp and detailed visuals.

Q: QuestionIs there a port to plug a headset into?

Asked 1 year ago by Oman.

• A:Answer This monitor does not have an audio out port for headphones or speakers.

  Answered 1 year ago by TeamAcer

  
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Q: Questionis this monitor 4k capable?

Asked 1 year ago by steve.

• A:Answer this monitor has a capability of 4k uhd with 60hz or 1080p/hd with 180hz

  Answered 1 year ago by GradyBVerified Purchase

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Q: QuestionBought this Monitor for Christmas and at first it was great but it’s now starting to slightly flicker which then freezes the game play. Any idea what could cause this? I’ve changed out cables and when switching to another monitor the issue doesn’t follow.

Asked 4 months ago by Aj.

• A:Answer We are sorry to hear your monitor screen is flickering during use and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionIs it possible to use at 1440p?

Asked 5 months ago by NicolasC.

• A:Answer No, this monitor supports 1920x1080 resolution.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionWhere is the power button? 5 buttons underneath that all bring up the same menu with no option to turn the screen off.

Asked 5 months ago by Codi.

• A:Answer The power button is the first button in the row of 5 buttons on the underside of the bottom bezel. If you need further assistance please contact AOPEN support at 866-695-2237.

  Answered 5 months ago by TeamAcer

  
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Q: QuestionWhat is the screw size for this? when I got the monitor it had no screws

Asked 5 months ago by Theo.

• A:Answer This monitor uses several different screw sizes depending on where it is being used. For assistance with this please contact Acer support at at 866-695-2237, chat or social media.

  Answered 5 months ago by TeamAcer

  
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Q: QuestionIf it doesnt have audio , but i connected with my ps5 how can i get a sound or audio built?

Asked 6 months ago by Kev.

• A:Answer This AOPEN monitor does not have an audio out port, but the PS5 has an audio jack on the bottom of the controller for use with a wired headset.

  Answered 6 months ago by TeamAcer

  
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Q: QuestionWill this monitor work with the series s at 120hz?

Asked 6 months ago by Ryan.

• A:Answer This monitor supports up to 180hz so it should work fine with a gaming console at 120hz.

  Answered 6 months ago by TeamAcer

  
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Q: QuestionWould this monitor be compatible with the new Mac Mini computer with the M4 chip?

Asked 7 months ago by Will.

• A:Answer AOPEN has not tested Apple products with our monitors. Theoretically it should work but you will likely need an adapter.

  Answered 7 months ago by TeamAcer

  
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Q: QuestionAre the hdmi ports 2.1?

Asked 7 months ago by mickey.

• A:Answer The connections on this monitor are: one DisplayPort 1.4 and two HDMI 2.0 ports.

  Answered 7 months ago by TeamAcer

  
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Q: QuestionWhat are the best monitor settings for gaming on this monitor?

Asked 8 months ago by Aldo.

Q: QuestionDoes this have USB ports? I have a keyboard with a USB connection.

Asked 9 months ago by Unknown.

• A:Answer You don’t plug usb into your monitor you plug it into your console or pc

  Answered 9 months ago by SullivanVerified Purchase

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Q: QuestionCan you use wireless headphones with this monitor?

Asked 9 months ago by Me.

• A:Answer Yes

  Answered 7 months ago by CatinaBVerified Purchase

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Q: QuestionCan u connect this to bluetooth

Asked 10 months ago by Dre30.

• A:Answer This monitor does not have Bluetooth capability.

  Answered 10 months ago by TeamAcer

  
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