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  • QuestionHow much memory does this Acer Chromebook have?

    • Answer This Acer Chromebook comes with 4GB of onboard LPDDR4X memory.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat size is the screen on this laptop?

    • Answer The screen on this Acer Chromebook is 15.6 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of storage does this Acer Chromebook have?

    • Answer This Acer Chromebook has 128GB eMMC storage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy is this Chromebook good for conference calls?

    • Answer This Chromebook is ideal for conference calls because it has DTS Audio for rich sound, two built-in microphones, and a flare-reducing webcam.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Chromebook have a numeric keypad?

    • Answer Yes, this Chromebook does have a dedicated number pad.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat comes included with the Google One AI Premium Plan?

    • Answer The Google One AI Premium Plan includes Gemini Advanced, 2TB of cloud storage, and Gemini in Gmail, Docs, and more.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last on this Chromebook?

    • Answer This Chromebook offers up to 10 hours of battery life on a single charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this Chromebook support Microsoft Word?

    Asked by Groovey.

    • Answer Greetings from the Intel team. Thank you for your question. You can access your Microsoft 365 apps from the web — including Word, Excel, PowerPoint, OneNote, OneDrive, and Outlook. The web apps allow you to: Create, edit, and collaborate on documents and files. Send and receive emails. Maintain an online calendar. You can’t install the Windows or Mac desktop versions of Microsoft 365 or Office 2016 on a Chromebook. The Android versions of Office, Outlook, OneNote, and OneDrive are not currently supported on a Chromebook. How to run Office apps on a Chromebook: https://support.microsoft.com/en-au/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad Open & edit Office files on your Chromebook: https://support.google.com/chromebook/answer/2481498?hl=en For detailed information about the Intel® Pentium® Silver N6000 Processor, visit: https://ark.intel.com/content/www/us/en/ark/products/212330/intel-pentium-silver-n6000-processor-4m-cache-up-to-3-30-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionDoes it have windows 11 or higher

    Asked by Anonymous.

    • Answer Greetings from the Intel team. Thank you for your question. No, based on the system specifications provided on the retailer's website, the laptop comes with the Chrome OS. For detailed information about the Intel® Pentium® Silver N6000 Processor, visit: https://ark.intel.com/content/www/us/en/ark/products/212330/intel-pentium-silver-n6000-processor-4m-cache-up-to-3-30-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionCan the AI be deleted or turned off on this device?

    Asked by Mimi.

    • Answer To delete AI from Chrome, make sure you're signed in to your Google Account with Incognito mode turned off. At the top of the browser, click New tab . At the top of the page, click Labs Manage . Toggle off ​​​​​ or on “AI Overviews and more.” If you need more help with this please contact Acer support at 866-695-2237.

      Answered by TeamAcer

  • QuestionWhat cord do I need to purchase in order to connect this to a monitor? It doesn't have a HDMI port so I am unsure what to use.

    Asked by ElegantTomato.

    • Answer You would need a USB-C cable to connect a monitor. If you have only an HDMI cable, you might try an HDMI-to-USB-C adapter.

      Answered by TeamAcer

  • QuestionDoes this Chromebook work with Zoom PWA?

    Asked by Jane.

    • Answer Yes, Chromebooks can work with Zoom PWA (Progressive Web App). You can install the Zoom PWA from the Google Play Store or directly from the Zoom website. Here are the steps to install and use Zoom PWA on your Chromebook:1.Open the Google Play Store on your Chromebook.2.Search for "Zoom PWA".3.Click on "Install" to download and install the app.4.Once installed, you can open the Zoom PWA from your app launcher and sign in with your Zoom account. Alternatively, you can visit the Zoom website to download the Zoom PWA directly.

      Answered by TeamAcer

  • QuestionDoes it have a physical switch or volume button?

    Asked by Jimdandy.

    • Answer volume controls are keyboard keys that are dedicated to mute/volup/voldown. They situated where the function keys are located on a standard laptop.

      Answered by jrippestudios

  • QuestionIs this good for games too?

    Asked by Mom.

    • Answer Chromebooks are web-browser based laptops that use Google Chrome Operating System (Chrome OS). They are optimized for working in the cloud and allow you to install from thousands of apps located in the Google Play Store. You can easily edit photos, stream video, play games, video conference, and much more. Chromebooks start up in just a few seconds, update automatically, and include built-in virus protection to ensure they stay up to date and secure. However, when it comes to gaming, Chromebooks may not be the best choice for high-end gaming due to their hardware limitations. They are more suited for casual gaming and web-based games. You can also use Linux apps and install Steam to play some games, but the performance may vary based on your Chromebook's specifications.

      Answered by TeamAcer

  • QuestionDoes this computer need a mouse?

    Asked by Molly.

    • Answer All Chromebooks include a built in touchpad to be used as a mouse. You can however connect a USB or wireless mouse if you prefer.

      Answered by TeamAcer

  • QuestionCan this Chromebook memory be upgraded and if so to what amount?

    Asked by Bill.

    • Answer Greetings from the Intel team. Thank you for your question. No, the LPDDR4x RAM is not upgradeable. The Acer Chromebook 315 - CB315-4H-P8FZ has 4 GB LPDDR4X onboard memory. For further information, check the product details: https://www.acer.com/us-en/support/product-support/CB315-4H/NX.AZ0AA.00A/details For detailed information about the Intel® Pentium® Silver N6000 processor, visit: https://ark.intel.com/content/www/us/en/ark/products/212330/intel-pentium-silver-n6000-processor-4m-cache-up-to-3-30-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionIs this a good,laptop for school/online?

    Asked by Mike.

    • Answer Chromebooks are indeed a popular choice for school and online learning environments. They are designed to be fast, secure, and straightforward to use, primarily focusing on internet-based applications and cloud storage.

      Answered by TeamAcer

  • QuestionDoes BestBuy take laptops non wortking back if I buy a new one?

    Asked by jean.

    • Answer Am pretty sure Best Buy will take back a computer you bought at Best Buy if it's not working and within the manufacturer warranty, or if you got the Geek Squad protection on it! But if it is a random computer purchase somewhere else, I believe they also have a trade-in plan for computers. Best thing is to call the store directly.

      Answered by NancyD

  • QuestionWhat kind of charger is included?

    Asked by Todd.

    • Answer It is a standard USB type c cable that goes into the computer, it does come with a charger of its own.

      Answered by NancyD