Questions & Answers

Q: QuestionIs this model the one with the straight blue/white keyboard back light or the rainbow one?

Asked 5 years ago by Johnyjohnjon.

• A:Answer This Predator Helios model has the RGB keyboard (rainbow).

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhat is the difference between that model which i: PH3155272RG To this model: PH315-52-78VL

Asked 5 years ago by LuckyAces.

• A:Answer The only difference is the -78VL model has 256GB SSD drive, and the other model has a 512GB SSD.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhat is the refresh rate for this model?

Asked 5 years ago by seeker.

• A:Answer The refresh rate of the PH315-52-72RG LCD is 144hz.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionThe specs note a HDD kit. Does that mean I can add a HDD or just that I can upgrade by swapping?

Asked 5 years ago by Dave.

• A:Answer The hdd kit is the bracket and cable to allow the user to install a 2.5" hdd for extra storage.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan I upgrade this laptop with 2 (16gb 3200mhz Ram)?

Asked 5 years ago by Chuchusrocket.

• A:Answer Yes, this model will support up to 32GB system memory using two memory slots.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionDoes this have dual channel out of the box?

Asked 5 years ago by James.

• A:Answer Yes, this has dual channel memory.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan I use VR with it ?

Asked 5 years ago by Mint.

• A:Answer Yes, this laptop is VR ready.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIf I buy the parts to upgrade the storage for the ram and laptop where do I go if I don’t want to mess it up when I want to put them in. can I come to Best Buy and ask them to help me upgrade the laptop?

Asked 4 years ago by Yami.

Q: QuestionDoes the Ram have 2 eights or one 16 gig of memory?

Asked 5 years ago by Kim.

• A:Answer It comes with two 8gb sticks installed.

  Answered 5 years ago by ErikVerified Purchase

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Q: QuestionIs will void the warranty if I upgrade the storage?

Asked 5 years ago by Zein.

• A:Answer No, as long as no damage occurs by doing so.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs this a brand new laptop ?

Asked 5 years ago by Mit.

• A:Answer Yes it is

  Answered 5 years ago by BanchoVerified Purchase

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Q: QuestionCan USB-C port on this device use for charging this laptop?

Asked 5 years ago by bahtiyar.

• A:Answer Yes, you can use USB-C port on this device used for charging this laptop.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan i put inside on the laptop a normal disk? example a HDD 2.5mm 1tb?

Asked 5 years ago by luisvg13lv.

• A:Answer Yes you can put a 2.5" SATA or SSHD in the open slot.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionHow long will this sale last

Asked 5 years ago by Jezus.

Q: QuestionWhat is the best backpack alternative of predator backpack for this one in best buy stores? School purposes and light gaming only. Thank you.

Asked 5 years ago by Gie.

Q: QuestionDos the acer hemios 300 15.6 Intel i7 16 gb memory gtx 1660 ti come with an addtional n.vme (m.2) harddrive slot as well as a hdd sdd hybreed with adaptor slot as addtional harddrive storage options?

Asked 5 years ago by Julayne.

• A:Answer This Helios laptop has one M.2 SSD slot, and one 2.5" slot to add a SATA hdd or SSHD.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWill this deal to January 2020 29 ? Right now I’m out of town right now when get home go to Best Buy buy one of them

Asked 5 years ago by Alex.

• A:Answer ACER Predator Helios 300 is a top notch mid-level gamer ranked in the TOP 4 in 2019. However, Best Buy price is $400 more as the GTX 1660ti model been going for $1,099 at Newegg, Amazon and BHPhoto. Even the ACER Store it is priced much less. Best Buy might Price Match them. The 2018 model might get for $700 to $800 on eBay as to pay more not worth it. 2019 model is much better than 2018. We expect the 2020 model to be released near June starting at $1,299 with Intel 10th Gen and moving up to the RTX 2060, RTX 2070 Max-Q and 2080 Max-Q and the next higher nVidia GPU. Still it will have it's heating issues and loud fans to keep it running cool. If you can wait until June 2020 it gonna be awesome. So expect to spend more or go for the high end Acer Triton in the $2,000 range.

  Answered 5 years ago by SunnyDay

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Q: QuestionDoes it features RGB lighting?

Asked 5 years ago by Gian.

• A:Answer Yes it does as long as it’s not the 1200$ version The one you are viewing has rgb lighting it just has to be over 1200 dollars no sale for it not to get rgb

  Answered 5 years ago by Herm

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Q: QuestionWhat year is the model of this laptop?

Asked 5 years ago by subash.

• A:Answer 2019

  Answered 5 years ago by Herm

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Q: QuestionWhen will the laptop be back in stock

Asked 5 years ago by BTD.