Questions & Answers

Q: QuestionAm I able to put in a 16gb ram stick along with the 8gb one that is already in the laptop or would I have to remove the 8gb one that the laptop already comes with to put the 16gb ram stick? (sorry if this question is stupid im new to this pc stuff)

Asked 2 years ago by Carlos.

• A:Answer This laptop has two memory slots, one is used by an 8GB stick. The laptop supports up to 16GB memory in each slot. You can remove the 8GB and install a 16GB, or you can keep the 8GB and add a 16GB in the second slot.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionDoes this have an SD card slot reader?

Asked 2 years ago by Jayme.

• A:Answer nope

  Answered 2 years ago by Stevoe05Verified Purchase

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Q: QuestionPlan to upgrade to 16gb, as far as I'm aware it already comes with 1x8gb stick, what stick of ram does it already come with?

Asked 2 years ago by Kaden.

• A:Answer This comes with 1x8GB DDR4 memory, but in order to provide the brand name we would need the serial number.

  Answered 2 years ago by TeamAcer

  
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Q: Questionwhat is the maximum power supply of the charger provided?

Asked 2 years ago by Anonymous.

• A:Answer The AC adapter is 280W, 19.5V/14.36A.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionDoes it have option for 2.5mm sata hard drive? (I am not asking about m.2 slot)

Asked 2 years ago by Abid.

• A:Answer No, this laptop has two M.2 slots but not a slot for a 2.5" drive.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionWhat Speed (MHz) RAM does it take?

Asked 2 years ago by KMG.

• A:Answer This Nitro laptop supports DDR4 3200 SO-DIMM.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionIs the keyboards backlight programable, or is it always red?

Asked 2 years ago by AshB.

• A:Answer This laptop has a red-only keyboard backlight.

  Answered 2 years ago by TeamAcer

  
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Q: Questiondoes this model have an ethernet port? if not, are there any other Acer nitro 5's that have an ethernet port with around the same specs in terms of graphics etc?

Asked 2 years ago by Syed.

• A:Answer Yes, this Nitro laptop has an Ethernet port on the left side.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionDoes it come with two 4gb DDR4 RAM STICKS or just one 8GB ram stick

Asked 2 years ago by Gabriel.

• A:Answer It's one 8GB stick.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionExcept the size of the SSD, is there any other difference between this model AN517-55-57WA and the other ACER AN517-55-5354? Are they pretty much the same?

Asked 2 years ago by BY009988.

• A:Answer They are the same except the size of storage.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionHow many games can this support? Is it able to run Sims 4, Genshin, Overwatch 2 and Minecraft? Can I also play something in the background like youtube while playing one of the games? Also is the storage upgradeable?

Asked 2 years ago by Bri.

• A:Answer Storage is upgradeable if you need additional space. While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionBrightness and sRGB%?

Asked 2 years ago by Drake.

• A:Answer Brightness is 250NIT and NTSC 45%, and 47.8 Adobe coverage.

  Answered 2 years ago by TeamAcer

  
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Q: Questiondoes the usb c have video out? also can I add an additional 2.5 SSD?

Asked 2 years ago by IanB.

• A:Answer This laptop has a second M.2 SSD slot for a second drive if needed. This also has a Thunderbolt 4 Type-C port and an HDMI port to connect monitors.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionHow much is screen repair for this laptop?

Asked 2 years ago by crisianfr.

Q: Questionmy AC adapter is 280W, 19.5V/14.36A. it stopped working. where can i buy one?

Asked 2 years ago by rich.

Q: QuestionDoes the hdmi on this laptop support HDMI 2.1?

Asked 2 years ago by BRZRKR.

• A:Answer Yes, the HDMI supports v2.1.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionIs there any os of linux in it instead of ms?

Asked 2 years ago by Pratikgrg.

• A:Answer Acer does not offer a model that has Linux installed.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionWhere i can buy that laptop charger? I bought that laptop and played for 1 year, once day the charger didnt work anymore, i dont know why.

Asked 2 years ago by Kidoba.

• A:Answer Please contact the Acer store for price and availability on an AC adapter. They can be reached at 800-910-2237; hours are 8am-5pm Central, M-F.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionIs this a good laptop to run gta 5 and fivem or would there be any issues ?

Asked 2 years ago by TwiztdGamer.

Q: QuestionHow well does it run rocket league like ping and fps wise, I am upgrading after my 10 year old laptop broke.

Asked 2 years ago by Seansmall74.