Questions & Answers

Q: QuestionDoes the Thunderbolt 3 connector support charging of the laptop from a docking station? And if so, what is the recommended wattage for the charger?

Asked 4 years ago by NewOwner.

• A:Answer I have the same question as you and also would like to know if anyone has tested this

  Answered 4 years ago by Anonymous

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Q: Questiondoes this laptop come with a built in microphone?

Asked 4 years ago by google.

• A:Answer Yes there is a built in mic and camera.

  Answered 4 years ago by SPD151

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Q: QuestionWhat is the refresh rate of the screen?

Asked 4 years ago by cs86.

• A:Answer According to PCMag, it has a screen refresh rate of 144 Hz. For any more information, you can find it when looking up "XPG Xenia" as it is the product's true name.

  Answered 4 years ago by NoxiousNote

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Q: Questionwhat is the max hard drive & speed the MB can handle? Max ram & ram speed?

Asked 4 years ago by Anonymous.

• A:Answer It comes with one of the best high speed 1TB ssds on the market (m.2 interface), and you can add a second m.2 card later for more storage. As for ram, it comes with 32gb, but you can pull that out and replace it with 64gb.

  Answered 4 years ago by ScottMcVerified Purchase

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Q: QuestionCan I add or change the graphics card to a dedicated one? How does the integrated graphics card influence the overall RAM of the computer?

Asked 4 years ago by Orange.

• A:Answer There is an integrated card and a dedicated card as well. You can choose to launch programs using either through the included apps for the cards. I can't help with how much ram the integrated card uses, but this machines comes with 32gb of ram, which is a good bit more than a I see in most of the other laptops being sold at this price point.

  Answered 4 years ago by SPD151

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Q: QuestionHow hot does it get when running a game in high settings?

Asked 4 years ago by Gerald.

• A:Answer This laptop is also sold elsewhere under several other names. I watched several videos of people that do gaming laptop testing, and they tested some of the sister units of this laptop. Short answer is the laptop has good thermals even in gaming for cpu and gpu. Search Mag 15 laptop if you would like to see specific tests.

  Answered 4 years ago by SPD151

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Q: QuestionDoes this fully support VR with oculus rift amd if so what model of it?

Asked 4 years ago by Veteran4all.

• A:Answer We have the oculus rift s. The laptop does not have a DisplayPort so we had to get an adapter to put the DisplayPort into and convert to hdmi. This seems to be working fine. No complaints from my kids.

  Answered 4 years ago by rc15Verified Purchase

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Q: QuestionIs the logo on the back (Triangle-shaped "XPG") removable at all? Just curious

Asked 4 years ago by ElmosMinion.

• A:Answer It doesn't look like it. Dbrand sells skins that will probably fit this laptop though as it's basically the same as the mag-15 by Eluktronics.

  Answered 4 years ago by Bleep

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Q: QuestionWould this be a good computer to use for coding?

Asked 4 years ago by Sophia.

• A:Answer I cannot be certain what you mean by "coding" in today's world... as an old IT professional, I may not interpret the term the same way as you would with today's computer-understandable languages (object-oriented, etc). In any case, I did not purchase my Xenia 15 for gaming purposes... rather, primarily for volumes of photo review and editing, internet access, and business applications (eg MS Office / Excel). The 32Gb of RAM is important to me as it is common for me to have a half dozen beefy apps plus a few resident utilities open concurrently. I have not experienced any sort of problems in doing so.

  Answered 4 years ago by ChromebooknotreceivedVerified Purchase

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Q: QuestionIs there an SD card slot?

Asked 4 years ago by John.

• A:Answer Yes.

  Answered 4 years ago by MuddrumVerified Purchase

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Q: QuestionIs The Windows Home 64 bit or 32 bit cause I want to play war zone on it

Asked 4 years ago by Jayden.

• A:Answer You're in luck, then... 64 bit

  Answered 4 years ago by ChromebooknotreceivedVerified Purchase

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Q: QuestionCan I attach a Ethernet cable to it?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by KanyeWestVerified Purchase

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Q: QuestionCan the refresh rate of this laptop be 144hz?

Asked 4 years ago by macmac.

• A:Answer The attached snippet shows current settings for my Xenix XPG 15 (default). Although there is opportunity on the system to change this default refresh rate, the dropdown to do so only allows for selection of this value.

  Answered 4 years ago by ChromebooknotreceivedVerified Purchase

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Q: QuestionHow long will this be on sale as of 4/13/2021?

Asked 4 years ago by Messy.

Q: QuestionSo for some reason when ever I put my laptop to sleep the keyboard (which I usually have off) turns red and I can't seem to figure out why because it drains my battery so by the time I use my computer again its dead. Could Adata answer this please.(?)

Asked 4 years ago by Gabe.

Q: QuestionDoes the warranty include a replacement charger if not where would you go to find a replacement?

Asked 4 years ago by Kevin.

• A:Answer I imagine you would need to contact Xenia with regard to warranty coverage, but if the answer is that the charger is excluded from warranty I'd definitely argue the case. Here's the first link I found for acquisition, assuming you need to replace the charging unit yourself... https://www.ebuybatteries.com/product/models/2_Sager-TAC230W015T4_XPG+XENIA+15.htm Good luck!

  Answered 4 years ago by ChromebooknotreceivedVerified Purchase

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Q: QuestionI have an Asus portable monitor that uses USB Type C, would it work if I plug it into the thunderbolt 3 port?

Asked 4 years ago by Kevin.

• A:Answer I should certainly think so... I have a powered hub with seven external hard drives connected via adapter to the Thunderbolt port. The adapter in between hub and computer converts USB Type A from the hub to USB Type C, which plugs directly into the port. My external monitor employs a standard monitor plug which I have hooked into an adapter that converts the signal to HDMI... ergo, use the HDMI port on the Xenia 15 for the secondary monitor. I'm just not familiar with an external monitor having a USB interface, which is the reason for my hesitancy in committing.

  Answered 4 years ago by ChromebooknotreceivedVerified Purchase

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Q: QuestionHi, this laptop has a processer speed base of 2.6 Ghz. After purchase and continued usage, can this be upgraded to a higher speed (ie 3.2 Ghz, etc)?

Asked 4 years ago by angelbuyer37.

Q: QuestionIs the sticker that says "Game to the extreme" removable?

Asked 4 years ago by QuestionAsker.

• A:Answer Yes it is.

  Answered 4 years ago by SapphireVerified Purchase

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Q: QuestionIs the casing material metal or is this laptop made out of a plastic casing?

Asked 4 years ago by Austin.

• A:Answer The case is magnesium, which helps make the weight pretty nice on this unit.

  Answered 4 years ago by SPD151

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