Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

No content
  • Front. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Angle. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Left. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Alt View 1. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Alt View 3. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Alt View 4. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Alt View 7. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.
  • Alt View 10. ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black.

ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512GB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black

Model:
XENIA14I7G11GXELX-BKCUS
SKU:
6481291
Your price for this item is $899.99
Page Showing 1-7 of 7 questions
Ask a Question

  • QuestionWhen running games, how badly does this computer overheat>

    Asked by Anonymous.

    • Answer Hello, Thank you for your inquiry. This product does well when running games, it sports an i7 and it's graphics is rendered by the Intel Iris Xe graphics. The computer will operate at normal operating temperatures for a majority of your gaming experience , however, please note that operating temperatures can vary depending on the amount of background processes opened, the resources demanded by the game, or if the laptop is running on a surface that does not dissipate heat properly (Like a bed). For best operating procedures, please use a hard surface like a table to operate your computer, be in an area with proper ventilation, and manage the amount of available processes are opened through task manager. If you would like the newest advancements in a gaming laptop, I also recommend our XPG Xenia 15KC. Hopefully this helps provide you with additional insight into your purchases. Thank you! Sincerely, The ADATA/XPG Team

      Answered by Adata Technology Team

  • QuestionI just purchased this laptop from Best Buy and it says that my copy of windows needs to be activated. Where can I find the activation key?

    Asked by Kevin.

    • Answer Hello, Thank you for your inquiry. We apologize for the issue you have had with our product. The best way to resolve the issue is to make sure you are currently up to date on the current version of Windows. You will not need an activation code as it is already installed on your laptop's SSD. This method will connect you to a Microsoft server and resolve the issue. To update: Please type in windows update on the search bar. Click on updates. Please ensure you are updated to the current version of windows. If the issue persists, please contact Microsoft Chat support as this might be an issue with their servers. They will be able to activate your windows for you. The process takes about 15 minutes. Please use the attached link for an easy step by step guide: https://www.groovypost.com/howto/activate-windows-10-license-microsoft-support/ Hopefully this helps answer your question. Thank you! Sincerely, The Adata/XPG team

      Answered by Adata Technology Team

  • QuestionHow do you boot into BIOS with this laptop?

    Asked by bruhsta.

    • Answer Hello, Thank you for your inquiry. You can boot into bios when your start your computer, you will have a small window of time to press F10 key on your laptop for the bios boot menu. Depending on what you task you are currently trying to do you may also press F2 for BIOS setup. Thank you! Sincerely, The ADATA/XPG team

      Answered by Adata Technology Team

  • QuestionHello, My xpg xenia 14 laptop is stuck in opening the boot menu again and again every time I turn it on. How do I fix this?

    Asked by Sgsol.

    Answer This Question

  • Question> ADATA - XPG Xenia 14 14" Ultrabook Intel i7-1165G7 Intel Iris Xe 512TB SSD,16GB 3200MHz DDR4, 1080p Full HD IPS Gaming Laptop - Black Wow. Does this laptop actually has 512 Terabytes of Storage?

    Asked by Tom.

    • Answer Hello Tom, Apologies for the mistake, we have requested this drives information to be rectified, it should say "512GB", and not "512TB". We apologize for any inconvenience this may have caused. Regards, ADATA Team

      Answered by Adata Technology Team

  • QuestionI recently bought this laptop and I'm having a problem when it goes to sleep. After a while of being suspended it does not wake up again and the option I have is to press and hold the power key to force a complete shutdown on. Can be a BIOS issue?

    Asked by Pepetrueno.

    • Answer Hello Sir, This is not a BIOS issue, rather it is a system feature that is auto allocated by the Windows 10 and Windows 11 operating system to conserve power and functionality. You may always choose to adjust these settings. Please follow the directions below: Open the Settings app. Click System, then choose Power & sleep. On the far right, click Additional power settings. From the window that appears, click Choose when to turn off the display. Take a look at the advanced power settings as well. Click Change advanced power settings, then expand each section to verify if sleep is allowed on each (none of them should say "Never"). If you have any further questions or concerns, please feel free to reach out to us through the ADATA website. Thank you! Sincerely, The ADATA/XPG Team

      Answered by Adata Technology Team

  • QuestionIs this compatible with Debian or any Linux distribution?

    Asked by ninja.

    • Answer Hello, Thank you for your inquiry. All our laptops come with Windows preinstalled onto the SSD. You may choose to switch to a linux based distribution after you have wiped the drive of the Windows OS. You may install linux based distribution from a thumb drive. Hopefully this helps provide you with a little more insight. Thank you. Sincerely, The ADATA/XPG team

      Answered by Adata Technology Team

Page 1, Showing 1-7 of 7 questions