Questions & Answers

Q: QuestionWhat do you do with refrigerators and ranges that you haul away if they are in very good working order?

Asked 8 months ago by Ron.

Q: QuestionI am currently a My Best Buy Member. If a new laundry machine is ordered with my account, would the old laundry machine be eligible for free of charge recyling? Additionally, what are the fees for delivery and installing of new laundry machines?

Asked 1 year ago by Panda.

Q: QuestionI'm trying to add the free haul away special to my cart but it keeps reading that there is an error? I would like to have my old 50" tv hauled away. Pleas advise.

Asked 5 years ago by hudo34.

• A:Answer Hi there. Thanks for reaching out and letting us know. We'd be happy to look into this with you and can even place the order for you over the phone. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI am buying a stove. Would you haul away my old one

Asked 5 years ago by Hadassah.

• A:Answer Hi there. Thanks for reaching out to us about this. We do offer some promotions occasionally for a waived haul away charge but generally it is a $24.99 fee. If you are a Total Tech Support member, that charge would be covered as well. If you have any further questions or concerns, please feel free to reach out to us by calling (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDo you haul my old TV away for free we're taking over

Asked 5 years ago by Lisa.

• A:Answer Hi Lisa. Thanks for your question. There could be a free promotion sometimes and that would be indicated on that specific product's page. However, generally it's a $24.99 charge for a haul away. If you are a Total Tech Support member, that charge would be waived. If you have any further questions, feel free to give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questionwould they haul away my old washer?

Asked 5 years ago by Josh.

• A:Answer Thanks for your question, Ann! We should be able to haul away your old washer. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDoes this mean you will haul away the old refrigerator at no charge?

Asked 5 years ago by 1313.

• A:Answer Hi there. Thanks for your question! The service is covered if you're a Total Tech Support member. Otherwise, there would be a $24.99 fee at this time. I hope this helps! If you have any other questions, we'd be happy to answer them at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questioncan this offer be used towards hauling away/recycling ANY old tv or appliance regardless of age?

Asked 5 years ago by oceanview81.

• A:Answer Hi there. Thanks for your great question! There are different services for a haul away of a TV rather than an appliance as it requires we come with a different vehicle. We'd be happy to make sure you have the right one set. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

  Answered 5 years ago by GeekSquadSupport

  
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