Questions & Answers

Q: QuestionDoes this model come with the standard keyboard or the Cherry low profile mechanical keyboard?

Asked 3 years ago by BurtMaklin.

• A:Answer It comes with the standard RGB keyboard.

  Answered 3 years ago by ArkaidusVerified Purchase

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Q: QuestionDoes this Best Buy model come with the cherry mx low profile keyboard?

Asked 3 years ago by NobottamixeR.

• A:Answer No, but the keyboard it comes with is nice.

  Answered 3 years ago by ArelleyStudiosVerified Purchase

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Q: QuestionCan this laptop play Overwatch and Fortnite? and Apex Legends? I want to purchase but I'd like to know if I can play those kind of games.

Asked 3 years ago by Curious94.

• A:Answer This laptop is only one step down, from the best and most expensive gaming laptops that are out for 2021. I haven't found a game yet that it won't run. I run everything from COD Warzone, to Microsoft Flight Simulator in VR, and have never yet had any problems. Just make sure to setup the laptop to only run on the RTX 3070. Use the Mux switch in Bios, and make sure Nvidia control panel is set to use the RTX 3070 as the only graphics card.

  Answered 3 years ago by ArelleyStudiosVerified Purchase

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Q: QuestionHow exactly does the internet/online play work with these newer laptops? Do you have to get internet from a certain provider or is it something else?

Asked 3 years ago by Jesse.

• A:Answer Yes. The internet is like the road that you drive on and the laptop is like the car that drives on the road. You need to get internet from an internet service provider, usually via cable companies or phone companies. Then you connect your laptop to your internet connection and you're ready to go.

  Answered 3 years ago by The34Car

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Q: QuestionThis model (AWX17R1-7463WHT-PUS/7996WHT-PU) vs MSI GS76 17.3" FHD 360hz Gaming Laptop - Intel Core i9 - NVIDIA GeForce RTX 3070 - 1TB SSD - 32GB Memory (Model:GS7611257)??? Which one?

Asked 3 years ago by GEVSea.

• A:Answer This model over the I9 as the MSI's don't handle CPU temps as well as Dell especially that MSI model. Hopefully yours will include the advertised WIn11 that Bestbuy sometimes doesn't include.

  Answered 3 years ago by BestBought

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Q: QuestionIs the motherboard inverted??

Asked 3 years ago by packersfan036.

• A:Answer Well the processor is on the back side along with all the cooling pipes. The memory is accessible along with the M.2 slots under the bottom cover opposite of the processor side.

  Answered 3 years ago by SteveC

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Q: QuestionWhen can I buy this product?

Asked 4 years ago by aka.

• A:Answer Please reach out to the Best Buy support team for purchase assistance.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionIf the open box is out of stock. can you order a open box deal from another store?

Asked 2 years ago by FInger.

• A:Answer We recommend contacting Best Buy support team for assistance: https://www.bestbuy.com/contact-us

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionBought this laptop last March. Amazing laptop! The problem is my charger got broken. Do you guys sell a laptop charger for this device cause I can't find it anywhere else. Thanks and hope someone can help me.

Asked 2 years ago by Noypi.

Q: QuestionCan I order this product with 64 GB of RAM installed? If so, what would the additional cost be?

Asked 2 years ago by Lenny.

• A:Answer Please reach out to the Best Buy support team to check on the availability of this model with 64 GB RAM and the pricing details.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes this computer can handle the Monitor Samsung Odyssey Neo G9? That monitor has a resolution of 5120×1440 pixels

Asked 2 years ago by Oliver.

• A:Answer Yes, this system supports the Samsung Odyssey Neo G9 monitor. However, the top resolution of 5120×1440 pixels might not be acheived.

  Answered 2 years ago by YourDellTeam

  
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Q: Questionhow does this computer perfom with internet speeds around 30-50Mbps.

Asked 2 years ago by Anonymous.

• A:Answer With WiFi connectivity speed up to 2400 Mbps and Ethernet speed up to 10/100/1000/2500 Mbps, the system's performance at 30-30 Mbps internet speed is great.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionHow does the graphics do with specifically lag

Asked 2 years ago by Anonymous.

• A:Answer This laptop with the dedicated RTX 3070 graphics card performs well without lag.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes the Alienware x 17 R! include a power cord in the price?

Asked 2 years ago by Bakerqueen70.

• A:Answer Charger and power cord are included.

  Answered 2 years ago by GaryVerified Purchase

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Q: QuestionWhy can't I change my rbg on the keyboard from blue? Command center not allowing/showing the ability to change keyboard color.

Asked 2 years ago by Anonymous.

• A:Answer We are sorry for the experience. Please reach out to the Dell technical support team for assistance in resolving the keyboard issue. They are available 24/7 on Facebook and Twitter(@Dellcares).

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionMy second alienware laptop : ) , but What's the tdp of this rtx 3070 in this unit?

Asked 3 years ago by Gilly89.

• A:Answer 220 watt

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs there a car charger that will work with this laptop?

Asked 3 years ago by Anonymous.

• A:Answer Yes but I wouldn’t game with it unless you use a power inverter that is true and clean

  Answered 3 years ago by GamerVerified Purchase

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Q: QuestionWhat is the max size solid state we can upgrade this to per slot?

Asked 3 years ago by ZachStep.

• A:Answer i have been running 2tb SSDs on the x17 R1 for over a year with no issues.

  Answered 1 year ago by Anonymous

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Q: Questionwhen was this laptop made?

Asked 3 years ago by 1234567890yoboi.

• A:Answer The manufacturing date might vary between each sytem. Hence, we recommend you to reach out to the Best Buy support team for more details on the manufacturing date.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionCan this accept double sided NVMe drives? Or just single sided?

Asked 3 years ago by ZachStep.

• A:Answer This system supports single sided Nvme drives.

  Answered 3 years ago by YourDellTeam

  
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