Questions & Answers

Q: QuestionHow loud is this speaker?

Asked 6 years ago by Mani.

• A:Answer Work in a very loud shop ( auto collision shop) and speaker can be heard . have not even turned it all the way up . very good clarity also

  Answered 6 years ago by SouthernManVerified Purchase

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Q: QuestionDo you need bluetooth to use this speaker?

Asked 5 years ago by Cupcake.

• A:Answer No, it has an auxiliary plug-in.

  Answered 5 years ago by TWadeVerified Purchase

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Q: QuestionWhat are the dimensions?

Asked 6 years ago by Jack.

• A:Answer Jack the H2O is 6 1/2" W, 2 1/2" H, and 2" D.

  Answered 6 years ago by BustaVerified Purchase

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Q: QuestionHow to tell when battery is fully charged

Asked 4 years ago by Brown.

• A:Answer Hi there - the red LED light on the Power button will shut off once the Jacket H20 4 is fully charged.

  Answered 4 years ago by AltecLansingCustomerServ

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Q: QuestionHow many h2o 4 speakers can be linked together? I currently have 2 and would like to add up to two more.

Asked 4 years ago by Anonymous.

• A:Answer Hi there - Only 2 Jacket H20 4's can be linked together via True Wireless Pairing

  Answered 4 years ago by AltecLansingCustomerServ

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Q: QuestionWhat type is the charging cord

Asked 5 years ago by Anonymous.

• A:Answer Hi there - The charging cord is a Micro USB.

  Answered 5 years ago by AltecLansingCustomerServ

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Q: QuestionI just bought two of these and have paired successfully. I want to use them as true stereo, one speaker left channel and one right channel. How do I get that to work?

Asked 4 years ago by Suntanman.

• A:Answer Hi there - You cannot connect them for true stereo - the True Wireless Pairing function connects the two speakers together an they will play the same music on both.

  Answered 4 years ago by AltecLansingCustomerServ

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Q: QuestionIs this speaker stereo?

Asked 4 years ago by lrmnv.

• A:Answer Yes. BOTH LEFT AND RIGHT CHANNELS COME THROUGH.

  Answered 4 years ago by MarkajvVerified Purchase

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Q: QuestionI received as a present a Jacket H20 4. It has no cable to recharge. Do I need to buy that separate? Thank you.

Asked 4 years ago by Martamejia.

• A:Answer Hi there - All of our products come equipped with their necessary charging cables. If you have no received one, please contact us on our social media channels, by phone at 1-855-292-4087 or by e-mail at [email protected].

  Answered 4 years ago by AltecLansingCustomerServ

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Q: QuestionI know I can pair two H2O 4 speakers to use in stereo as parent/child. Can I use the AUX input of the first speaker (the parent) to connect to my music source? My music source does not have Bluetooth capability.

Asked 4 years ago by HaveRedModel.

• A:Answer Hi there - In order to True Wireless Pair they both need to be connected to Bluetooth!

  Answered 4 years ago by AltecLansingCustomerServ

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Q: QuestionCan this system be used as a speaker phone for zoom calls with my laptop

Asked 4 years ago by Anonymous.

• A:Answer Yes , but mic is not that great , other party has trouble hearing conversation

  Answered 4 years ago by kissrckrVerified Purchase

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Q: QuestionWhen this is plugged in with the auxiliary cord, is it charging? Also, does it come with a detachable auxiliary cord?

Asked 5 years ago by gr8ful1.

• A:Answer Hi there - The auxiliary cord is not the charging cable. You would need to plug in the included Micro USB cable for the device to be charging!

  Answered 5 years ago by AltecLansingCustomerServ

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Q: QuestionHow many watts does this speaker put out

Asked 9 months ago by Dame.

Q: QuestionWhy is my speaker blinking orange quickly when plugged in yet not charging? I have tried different cords and different outlets and same thing is happening.

Asked 1 year ago by Kaye1.

Q: QuestionCan i fully put my Altec lansing jacket H20 4 under water

Asked 2 years ago by Matt.

Q: QuestionWhat is the pin number

Asked 2 years ago by Jasper.

Q: QuestionWhat is the frequency response for this speaker?

Asked 3 years ago by Activeactive8.

Q: QuestionDoes this speaker work using USB?

Asked 3 years ago by MimiLennon.

Q: Questionwill I be able to pair my HP laptop with this?

Asked 3 years ago by Anonymous.

• A:Answer Hi there - Yes, the IMW449 Jacket H20 4 is compatible with HP laptops.

  Answered 3 years ago by AltecLansingCustomerServ

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Q: QuestionI bought it at a yard sale. It needs a 4 digit passcode ....,0000 or ,1234 didnt work Help? Model imw478

Asked 3 years ago by Pamela.

• A:Answer Hi there - We're sorry you've experienced this with our IMW478 . Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you!

  Answered 3 years ago by AltecLansingCustomerServ

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