“Why does my frame keep going to an all white screen? And when I first turn it on it goes all white. I have to unplug and plug it back in several times and it will finally turn on. Then after a few minutes it goes back to an all white screen?”

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• You may have an issue with the power cord or the internal power supply. Contact Aluratek at [email protected]. We can assist you.

  Answered by Aluratek 3 years ago

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• While I do not know the answer to your specific question, here’s what I did when I had similar unexpected problems: go to settings, then reset the machine. Then follow the set up instructions to the letter. Restart the machine, problem solved. The software is a little buggy. Also anytime you turn off the machine do it from the control panel, don’t unplug it until it goes through it’s shutdown cycle

  Answered by BuffaloBoys 3 years ago

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