Questions & Answers

Q: QuestionHow do i upload the photos ? How many photos can u upload ? Can i upload 1 video that’s maybe 10 seconds long as well as photos ?

Asked 4 years ago by Mj.

• A:Answer To display photos on this frame you need to use either a SD memory card or USB memory stick. Copy the photos to the memory card and plug into the frame. The frame will play the photos. This frame will not play video files.

  Answered 4 years ago by Aluratek

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Q: QuestionIs this digital frame made of glass at all?

Asked 4 years ago by MunkyMama.

• A:Answer No, plastic is the main construction material.

  Answered 4 years ago by Aluratek

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Q: QuestionDo it need wi fi to work. I giving as a gift will person need a wifi connection.

Asked 4 years ago by Lillian27.

• A:Answer No internet connection is needed.

  Answered 4 years ago by KramVerified Purchase

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Q: QuestionDoes it use a SD card or a thumb drive in usb?

Asked 4 years ago by budman.

• A:Answer Yes, you can use either a SD card or USB memory stick

  Answered 4 years ago by Aluratek

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Q: QuestionDoes this frame have time display?

Asked 8 months ago by Anonymous.

Q: QuestionPictures do not display with a .png file format

Asked 3 years ago by Never.

• A:Answer This frame does not support .png format. Please convert it to jpeg.

  Answered 3 years ago by Aluratek

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Q: QuestionCan you transfer pictures from your iPhone to the picture frame

Asked 4 years ago by Hunter.

• A:Answer It has to be done by computer

  Answered 4 years ago by JaneVerified Purchase

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Q: Questioncan others upload to this frame and do so remotely

Asked 4 years ago by jacks.

• A:Answer It is done by computer

  Answered 4 years ago by JaneVerified Purchase

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Q: Questiondoes it require a power cord. Or does it run on batteries?

Asked 4 years ago by charley.

• A:Answer It requires power cord

  Answered 4 years ago by JaneVerified Purchase

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Q: QuestionI have pictures in landscape and portrait. Can it show both or do I need to convert the portrait to landscape.

Asked 4 years ago by Sheila.

• A:Answer The frame displays both portrait and landscape photos.

  Answered 4 years ago by Aluratek

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Q: QuestionCan this frame be powered by a universal battery? What is the voltage of the power adapter output?

Asked 6 years ago by Suzi.

• A:Answer No

  Answered 4 years ago by Joestash

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Q: QuestionCan the pictures be importated via usb or like a iPhone?

Asked 7 years ago by J.

• A:Answer No unfortunately I cannot use my iphone to transfer photos onto the device. However, I can use the a usb with photos and videos to display on the screen.

  Answered 7 years ago by snashes

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Q: QuestionCan this digital frame be hung on a wall?

Asked 7 years ago by Alvin.

• A:Answer Yes, the frame can be hung on a wall.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow many pictures and/or videos does this particular frame hold?

Asked 7 years ago by Anonymous.

• A:Answer It would depend on what size SD card you use.

  Answered 7 years ago by CommunityAnswer

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