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Mystery solved. First make sure am/pm setting is correct (if not on military time). If the time is set correctly this is what to expect. At any time the brightness level of the time display can be adjusted with the +/- buttons on right side of the clock. You can toggle from high, medium, low, and off. Note; Just the display is off. It will keep charging your device and keep time. But no matter what level of brightness you choose, this clock will AUTOMATICALLY make these three changes. 1) At 7am/0700 the display goes to full brightness. 2) At 6pm/1800 the display will dim to medium. 3) At midnight/000 the display will dim to low. At 7am it will repeat the cycle back to full brightness. If the light is too bright; dim it. If it’s too dim; brighten it. Just keep in mind the clock will make those changes no matter what brightness level you have chosen. I think it’s perfect in that regard. But this clock has other quirks and anomalies that make it a questionable purchase.
Sorry, there was a problem. Please try again later.I ordered 4 clocks and all of them did this too. We purchased clock dimming sheets from Amazon called “Dim It”, which attach easily by static (no need to worry about getting bubbles out). It’s a great clock, but it’s disappointing that the dimmer doesn’t stay at the setting you select.
Sorry, there was a problem. Please try again later.recently gifted 2 of these for family. one to mom and we only noticed this once. so I think its a hit miss situation. The overall features and price made it worthwhile. Big numbers, wifi and a nightlight so not to bother with it. what we may try is putting a cover of sorts over it neatly to reflect the light as the lightest setting is bit bright at times too. Hope this helps. Again Id put a nice extra cover or sticker paper over the lighted part, thus light still shines but wont be bright no matter what setting plus it adds a bit of color to the clock itself!!! pity clock didnt come in other colors.
Sorry, there was a problem. Please try again later.I returned it for the exact same problem
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