A:AnswerSlide the little nubbin on the triangle into the slot on the corner/back of the frame. You must be able to see the little extending piece that fits precisely into the slot?
A:AnswerThe frame needs to be plugged into a power source to operate. It comes with 4GB of internal memory storage. If you need more space you can use a SD memory card up to 32GB.
A:AnswerThe number of pictures will depend on the file size of your photos. If it is 1-2MB, it will hold approximately 5-10 thousand pictures. We also have wifi frames with larger screen size of 10", 15" and 17".
A:AnswerYou can but the photos would need to be copied to your computer first and then transferred to the frame. If you want to be able to send photos from your phone directly to the frame then take a look at our Wi-Fi models: AWS10F, AWS15F & AWS17F.
A:AnswerSend a photo of that and your model number to [email protected]. Our techs will help you work through solutions. This could be caused by any number of issues.