Questions & Answers

Q: QuestionIs this tablet compatible with kids school apps like st math-gigi, lexia, reading plus and foot steps to brilliance school edition?

Asked 5 years ago by Schoolapps.

• A:Answer Hello Schoolapps, Footsteps2brillance is supported by Fire tablets as an app download. The other apps are not but we do offer a large selection of learning applications for children.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questioncan I download a different app other than the ones that already comes with it?

Asked 5 years ago by Anonymous.

• A:Answer Hello! Yes there are plenty of apps and games available for download from the Amazon AppStore. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you leave kids mode and use it for a normal tablet as the child gets older?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids Edition 2019 release - 10.1" - 32GB - Purple

• A:Answer Hello, yes you can. All you need to do is type in the parental password to exit FreeTime mode and it becomes a normal Fire tablet.

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questiondose it comes with cover

Asked 5 years ago by Anonymous.

• A:Answer Yes it does.

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questioncan i downoad disney plus on this tablet?

Asked 5 years ago by Anonymous.

• A:Answer Yes you can absolutely download and view the Disney+ app on the 2019 Fire HD 10.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionR you able to get You Tube on this tablet

Asked 5 years ago by Bobbie.

This question was asked about the related product: Amazon - Fire HD 10 Kids Edition 2019 release - 10.1" - 32GB - Purple

• A:Answer Yes, most definitely. It gives you a variety of youtube apps for all ages.

  Answered 5 years ago by Carlos

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Q: QuestionWhat is the difference between the kid version and adult? Is there a comparable adult version?

Asked 5 years ago by Mjdmjd.

• A:Answer Hello Mjdmjd, the Kids Edition Fire Tablets come with a one year subscription to FreeTime Unlimited which gives kids access to over 20,000 apps, games, books, videos, audible books, and educational content from PBS Kids, Nickelodeon, Disney and more. It also comes with a cool kids case! Both items would need to be purchased separately on a standard Fire tablet. If you're looking for the standard version of the tablet, you can it through this link: https://www.bestbuy.com/site/amazon-fire-hd-10-2019-release-10-1-tablet-32gb-white/6384432.p?skuId=6384432

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionHow long is the included charging cable?

Asked 5 years ago by Candyp.

• A:Answer Not long enough, its approximately 6in.

  Answered 5 years ago by Carlos

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Q: QuestionCan you download the ABC App?

Asked 5 years ago by Gmama.

• A:Answer Noidonotnohowtodownlodetheapp

  Answered 5 years ago by JerryVerified Purchase

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Q: QuestionIf you buy in store, do you still get 1 year of freetime?

Asked 5 years ago by Ewolfe.

• A:Answer Hello, all Kids Edition Fire Tablets come with a 1 year of FreeTime Unlimited.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download Disney+?

Asked 5 years ago by Nick.

• A:Answer Yes, you can download Disney+.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan you down load you tube

Asked 5 years ago by Lori.

• A:Answer Yes, you can download youtube.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI’m trying to change the settings on the computer and it keeps asking for a code can somebody please let me know what they mean by the code being I never made a code for this. It occurs every time it need parental controls or access I’m also trying change

Asked 5 years ago by Erapp.

• A:Answer It's tied to your Amazon account. If you ever had a kindle/fire device by Amazon, they usually ask you to set a pin. OR You can setup a code/pin by logging into your Amazon account and going under devices. It will also ask you to set one up when adding your own profile to the device.

  Answered 4 years ago by MirandaVerified Purchase

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Q: QuestionAfter a year can you still use the games that you download

Asked 5 years ago by Babymomma.

• A:Answer Hello! Any content from your subscription will no longer be accessible. Content you've purchased and added to your child's profile will still be accessible.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs there a bracket or something you can purchase to hold it to a headrest so they can watch movies while your driving?

Asked 5 years ago by Ash.

This question was asked about the related product: Amazon - Fire HD 10 Kids Edition 2019 release - 10.1" - 32GB - Purple

• A:Answer Hello Ash, I found this item: https://www.bestbuy.com/site/bracketron-roadtripper-travel-mount-for-most-smartphones-and-tablets-up-to-10-1-black-and-silver/6238431.p?skuId=6238431&ref=212&loc=1&extStoreId=1502&ref=212&loc=1_mobileaccessories&gclid=CjwKCAjwqpP2BRBTEiwAfpiD-5BOmwmKtcpa-0hPAxYfkVxL3G2q00GTdgrkmT6jlZE0kJTDTsMikBoCvQkQAvD_BwE&gclsrc=aw.ds There may be other options available as well depending on your preference. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionMy sons tablet is not charging how do I go about sending it back for a replacement

Asked 5 years ago by Len.

• A:Answer Contact amazon. If it’s a kids tablet it comes with a two year warranty. They’ll send you a label to return

  Answered 5 years ago by Charlie

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Q: QuestionWhen purchasing this item from Best Buy, does it include the 2-year warranty offered when purchased from Amazon?

Asked 5 years ago by BF.

This question was asked about the related product: Amazon - Fire HD 10 Kids Edition 2019 release - 10.1" - 32GB - Purple

• A:Answer Yes

  Answered 5 years ago by PastorVerified Purchase

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Q: QuestionAndroid systems? Have android play store

Asked 5 years ago by Anonymous.

• A:Answer Yes it does.

  Answered 4 years ago by Joepinga

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Q: QuestionWhat accessories come with it and it is already in a case right

Asked 5 years ago by Anonymous.

• A:Answer No accessories are included but it does come with a very sturdy case

  Answered 5 years ago by TAngelVerified Purchase

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Q: QuestionCan you switch from kid interface to regular tablet interface?

Asked 5 years ago by Stephen.

• A:Answer Yes. You can switch between profiles.

  Answered 5 years ago by Jimmy

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