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Questions & Answers

Page Showing 1-20 of 158 questions
  • QuestionDoes this work with the ring doorbell?

    Asked by Janet.

    • Answer Hi Janet, yes, this will work with the Ring Doorbell. You can get the Ring Skill, link your accounts, and when someone rings your doorbell, you can set it so that the Echo will let you know someone is there, as well as show you the camera and allow you to talk to the person at the door. Hope that info helps.

      Answered by Amazon Devices Customer Support

  • QuestionIs Echo Show 10 compatible with the iPhone?

    Asked by Marilyn.

    • Answer Hi Marilyn, Yes, the Alexa App is all that is needed for our Echo devices, and it is available on iOs. You would simply go into the app store on your phone and download the Alexa app, create or sign into your account, and when setting up your Echo Show 10, you would use that same account info. Then you would have the ability to access your Echo Show 10 from your phone as well to do things like drop in and even choose what music or announcements are happening from your Echo Show 10. Hope this info helps. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionLooks like the unit has a bigger and better speaker... true??

    Asked by Kirk.

    • Answer Hi Kirk, This is a 2.1 system. It has 2 1" tweeters as well as a 3" woofer! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan the Echo Show 10 make outgoing video calls to mobile devices?

    Asked by NavyWoman.

    • Answer How to send phone vidio calls to cell phones

      Answered by Anonymous

  • QuestionWill the echo show 10 gen, work with Blink Camera system.

    Asked by scott.

    • Answer Hello, yes it will. I use this device next to my couch to check on my Blink cameras all the time. When you set up your Blink cameras, make sure you name each one something unique. Add the Blink Skill to your Alexa App and then all you have to say is; "Alexa, show me the Backyard" or whatever you named your camera. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWell the third gen Echo show have a browser like the second gen does?

    Asked by Renee.

    • Answer Hello, Yes, this is a feature that the 3rd Gen will have.

      Answered by Amazon Devices Customer Support

  • QuestionCan it show word documents? If so, how? Can it communicate with Cortana? How do you get TV shows on it?

    Asked by LEPerky.

    • Answer Hello, LEPerky!! The Echo Show 10 cannot access Microsoft Word documents. As far as Cortana goes, you can enable the Cortana skill in your Alexa app. This will give Alexa access to Cortana. TV shows can easily be watched on your Echo Show 10. You can ask Alexa to open Netflix, Hulu, Tubi, and more. There is also a browser on the device that you can use to visit websites and view things from there. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill the 10 sync with Sonos speakers?

    Asked by Joe.

    • Answer Hi Joe, The new Echo Show 10 does not have a 3.5 mm cable in the back of it to connect to your sonos systems if they are speakers that do not have Alexa already built in. That would be how you would use the Alexa to voice control your Sonos. As far as "syncing with your system" most 3rd party companies will not allow you to mix and match a foreign speaker (such as Alexa) with their systems (such as Sonos) for a Multi-room music system if that is what you mean by syncing. You can play music through one device or the other, but not together as a group. I hope this info helps in making a decision. Have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionWhat security cameras will be able to work well with the echo show10 . Beside the ring ? Is there a camera system that will work well with it?

    Asked by Butch.

    • Answer Hi Butch, Ring and Blink cameras work great with the Echo Show and are compatible with two-way audio from the Echo Show. Some cameras that would still work with one-way audio would be Arlo, Logitech, TP-Link, and Wyze. If there's a specific camera you're looking at, you can usually go to their website and they should have info if it's compatible with Alexa.

      Answered by Amazon Devices Customer Support

  • QuestionDoes Echo show have Closed Caption capability? So that an elderly person, hard of hearing, can read the words if they can't hear them well?

    Asked by guyarnold.

    • Answer Hi Guyarnold, That is the benefit of the echo show devices, anything you ask them to do, they not only give you an audible response, but they also give you text on the screen, whether its lyrics to a song you are listening to through Amazon Music, or the latest scores from your favorite sports team. I hope this information helps. Have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionHi can you watch YouTubeTV on this?

    Asked by Julie.

    • Answer Hello, Unfortunately, YouTube TV has not been made available to our devices at this point. You can access other streaming services such as Netflix, and Hulu. Hope this info helps.

      Answered by Amazon Devices Customer Support

  • QuestionCan videos from an iphone be downloaded to this device?

    Asked by kathy.

    • Answer Hello Kathy, you want to know if you are able to download videos from the iPhone to the Amazon Echo Show 10. You are not able to download videos from your iPhone to the Amazon Echo Show 10, how ever you are able to select photos that will display on the screen of the Amazon Echo Show 10 from your iPhone. Hope this has answered your question. Have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionIs Echo show10 3rd gen. compatible with LG washer and dryer, Samsung refrigerator, smart plugs and bulbs?

    Asked by kiki.

    • Answer Hello kiki! Thanks for your question! To better answer this question, you would want to refer to the instruction manuals or support of the devices in question. You would just to see if the device says "Works with Alexa". The Echo Show 10 as well as all of our Alexa Echo devices work with a wide range of devices from smart plugs to bulbs to appliances. I hope this helps and you have an awesome day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I watch YouTube on Echo 10?

    Asked by Elle.

    • Answer Hello, Elle! Yes! You can simply say, "Alexa, show me videos on YouTube" and she will open YouTube on the Silk browser! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIs the Echo 8 the same as the Echo 10, except for the size? Does the Echo 8 have fewer features?

    Asked by BobC.

    • Answer Hello BobC, the Echo Show 10 does have quite a few more features than the Echo Show 8. The Show 10 is on a motorized swivel. This will allow the device to move to face the direction of your voice or keep you in view of the camera when on a video call. You can also use the Drop-In feature when you are not home and move the camera from your phone to keep an eye on your pets or just see the inside of your house for security. Hope that helps, have a great day!

      Answered by Amazon Devices Customer Support

  • Questioncan you sync your cellphone to call someone in an emergency and does the cell phone always need to be turned on to do so

    Asked by sandy.

    • Answer Hello Sandy! You can make calls with your compatible Alexa devices using simple phrases. You can call people on their phones or on their compatible Echo devices. Alexa Calling does not support calls to the following types of numbers: Emergency service numbers (for example "911"), premium-rate numbers (for example "1-900" numbers, or toll numbers), three-digit numbers / abbreviated dial codes (for example "211"), international numbers (numbers outside of the U.S., U.K., Canada, and Mexico), and dial-by-letter numbers (for example "1-800-FLOWERS"). To start communicating through your Echo device, you will need to add your contacts to your Alexa account. Once you have added your contacts, you can mark your favorite contact to reach them faster, or set up an emergency contact. Here is how you can add contacts to your Alexa account: 1. Open the Alexa app. 2. Select ‘Communicate’ from the bottom navigation bar. 3. Select the contact icon in the top right corner. 4. Select the menu icon in the top right corner. 5. Select ‘Add Contact’ to add individual contacts or select ‘Import Contacts’ to enable Alexa to upload contacts from your device’s address book. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWhen syncing multiple calendars, is there a way to determine which calendar appointments are from? Can they be color coded, or grouped somehow? I have at least 3 calendars I would like to sync to the app.

    Asked by MrsD.

    • Answer Hello MrsD! Thank you for your question! While you will definitely be able to sync multiple calendars to this through the settings on your Alexa app, it will not distinguish from each calendar through a color code or label. It will just show you all of the appointments on your calendar regardless of which one it is from. You are able to select a default calendar for when adding new appointments through Alexa via the Alexa app settings though. I hope this answers your question and you have a phenomenal day!

      Answered by Amazon Devices Customer Support

  • QuestionDo you need to subscribe to Alexa for cloud storage for the echo show 10 and blink outdoor cameras to keep security footage for 30-days?

    Asked by Oaktree2.

    • Answer Hello Oaktree2! Thanks for your question regarding cloud storage for our Echo Show 10 and Blink cameras. You do not have to subscribe for any Alexa cloud service for the Show 10 but for the Blink Outdoor camera there are 2 options for storing video footage. Some of the Blink Outdoor cameras come with a hub or it is also sold separately that allows you to use a flash drive to store data locally while there is a cloud plan available for $3 a month or $30 a year. This is done via the Blink service for the Blink camera and not through the Alexa service. Hope this answers your question and have an amazing day!

      Answered by Amazon Devices Customer Support

  • Questionwill this work with Samsung Note cell phone or any phone/provider?

    Asked by GiGi.

    • Answer You can connect via Bluetooth to cast music from any device that is capable, and the Samsung Note should be no exception. I use Apple and can connect via Bluetooth. The Echo Show 10 completes actions through WiFi mainly. You can log into streaming services and control music or calls with your voice, all through WiFi, and without involving your cell phone. Hope this helps!

      Answered by CajunOkie

  • QuestionWhat is the major difference between Echo show (2nd generation) and Echo show 10 (3rd generation)? Are there any remote device that comes along? Are they both wireless? I am trying to decide which one I should get!!

    Asked by PCHO.

    • Answer I used Echo Show 3th generation , It works perfect for me but I have no idea about 2 generations .

      Answered by ouahmanmed