Questions & Answers

Q: QuestionDo I need an Amazon kids subscription with this and is it included?

Asked 2 years ago by Subscription.

• A:Answer Hello Subscription! The device comes with one year of Amazon Kids+ service for free and includes a number of different kids catered content. It is not mandatory to use this device as it is supplemental to the experience. Thank you so much for your question and I hope you have an awesome day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan my kid use this on the go or does it have to be used only where there is wifi

Asked 2 years ago by Kkay.

• A:Answer To piggyback on Amazon's reply, this thing REALLY NEEDS WiFi to be fun/usable for much at all. Of course, you can watch videos that you've downloaded to the device; but the content (including games) is severely limited if you are not connected to WiFi. (And many profile & other settings functions need WiFi as well.)

  Answered 2 years ago by MrWigginsVerified Purchase

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Q: QuestionDoes this tablet come with a port for wired head phones or is it wireless headphones only?

Asked 2 years ago by Chris.

• A:Answer There's a headphone jack.

  Answered 2 years ago by MrWiggins

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Q: QuestionCan you take the case off to buy new cases? Like the blue an purple and pink ones in the picture. Do those come off?

Asked 2 years ago by Curiousmomma.

• A:Answer Yes, the case is easily removed, which you need to do to insert an SD card.

  Answered 2 years ago by MrWiggins

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Q: QuestionCan you download 3rd party streaming apps such as Netflix or Hulu?

Asked 2 years ago by Niko.

• A:Answer Hi Niko! Yes, both Netflix and Hulu are available for download to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan u play and download music on tablet thank you

Asked 2 years ago by Dan.

• A:Answer Depends on if you're logged in under a child's profile or an adult's. You can download media to the device or to an SD card (micro), but a child's profile cannot access anything on removable storage (SD card). It doesn't let you use your Amazon Music account like you can on your phone: you need to subscribe to their streaming service. I didn't check to see if there are workarounds via accessing Amazon through the web browser, though.

  Answered 2 years ago by MrWigginsVerified Purchase

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Q: QuestionCan you download Disney+?

Asked 2 years ago by Nags.

• A:Answer Hello Nags, Disney Plus is available to download on the Amazon Fire Tablets. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes the 2 year worry free cover liquid damage?

Asked 1 year ago by Sraine.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro Ages 6-12 (2022) 8" HD tablet with Wi-Fi 32 GB - Hello Teal

• A:Answer Hi Sraine! The 2 year worry free guarantee is no questions asked, so just reach out to Amazon Customer Service if you have any issues at all! Additionally you'll receive a year of Amazon Kids+ which features a ton of great kid friendly content, on top of the already installed kid-proof case. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet come with a slot to insert a full size SD card? No a game card, but an SD card from a camera

Asked 1 year ago by Yvarg.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro Ages 6-12 (2022) 8" HD tablet with Wi-Fi 32 GB - Hello Teal

• A:Answer Hello, A Micro SD card can be used as two kinds of storage. Portable storage — For transferring files and media between devices. Tablet storage — For apps, files and media on this tablet only. (A Micro SD card class 10 or better is required). A standard Full Size SD card unfortunately will not work as it is not compatible with any of Amazon Fire Tablet devices. Hope this helps!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionAbout how long is the charging time? And how long does the battery usually hold for?

Asked 2 years ago by MommyOf3.

• A:Answer FOR ABOUT 8 TO 10 HOURS

  Answered 1 year ago by SocorroCVerified Purchase

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Q: QuestionCan I download YouTube. And video games?. I once bought an Amazon fire table and could not download YouTube

Asked 2 years ago by Carrieandleo.

• A:Answer Yes. We have downloaded anything we wNt. You just have to make sure you are not in the profiles created for the lil ones in order to do so.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this allow the Facebook and Kids Messenger apps?

Asked 2 years ago by LBB5.

• A:Answer Hello! Yes, the Facebook and Kids Messenger apps can be downloaded to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet come with its charger?

Asked 2 years ago by NorthernGuy.

• A:Answer Yes, it comes with the cord and adapter.

  Answered 2 years ago by FredericMVerified Purchase

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Q: QuestionFor a screen protector, what generation is the fire HD 8 kids pro tablet? Thank you,

Asked 2 years ago by Sher.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro Ages 6-12 (2022) 8" HD tablet with Wi-Fi 32 GB - Hello Teal

• A:Answer Hi Sher! This is the 12th Generation of the Fire HD 8 Kids Pro. Thanks for your question, have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: Questionis there a wireless or bluetooth key board that would work with this tablet?

Asked 2 years ago by Anonymous.

• A:Answer Hello and thank you for your question! This device is compatible with a number of different keyboards that are sold separately. The specific keyboard case for this device is not sold in stores. Thank you for your question and I hope you have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes it have Bluetooth capabilities for wireless headphones?

Asked 2 years ago by Anonymous.

• A:Answer Hello, the Amazon Fire HD Kids tablet does support Bluetooth. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan you watch kids YouTube on this tablet?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro Ages 6-12 (2022) 8" HD tablet with Wi-Fi 32 GB - Hello Teal

• A:Answer Yes

  Answered 2 years ago by Peter

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Q: QuestionCan you download Roblox on this tablet?

Asked 2 years ago by Anonymous.

• A:Answer Yes you can

  Answered 2 years ago by PeterVerified Purchase

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Q: QuestionIs there an app for English as a second language? For a kid to learn English? Can I buy it and download it?

Asked 8 months ago by Curious.

• A:Answer Hi Curious, That is a great question! Yes, there are several apps available for learning English as a second language (ESL) that are compatible with the Amazon Fire HD 10 tablet. Many of these are suitable for children. Some available Apps to consider are Duolingo: Popular language learning app with a kid-friendly interface. Rosetta Stone: Comprehensive language learning program.Babbel: Interactive language learning app. and HelloTalk: Language exchange app (more suitable for older kids/teens. I hope this information helps, Have a great day!

  Answered 8 months ago by Amazon Devices Customer Support

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Q: QuestionWill the tablet start to slow down after while when in use

Asked 10 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro Ages 6-12 (2022) 8" HD tablet with Wi-Fi 32 GB - Hello Teal

• A:Answer No

  Answered 6 months ago by user323352

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