Questions & Answers

Q: QuestionIf I were to purchase this watch for someone else like a child or grand parent, can i monitor heart rate from my device.?!

Asked 3 years ago by TDM.

• A:Answer Hi TDM! The Halo fitness tracker updates these measurements through the Halo app using a Bluetooth connection. As long as you are within Bluetooth range, and logged into the halo app on your device, you will be able to monitor these measurements. Hope this helps, enjoy your day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionCan the band be changed

Asked 2 years ago by Diva.

This question was asked about the related product: Amazon - Halo View Fitness Tracker (Medium/Large 6.3"-8.9") - Sage Green

• A:Answer Yes, you can buy replacement bands for it

  Answered 2 years ago by Nice

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Q: QuestionMy watch face shows time and points - how do I get it back to original setting?

Asked 2 years ago by Exercise.

This question was asked about the related product: Amazon - Halo View Fitness Tracker (Medium/Large 6.3"-8.9") - Active Black

• A:Answer Go into settings and choose face. different options will show.

  Answered 2 years ago by starczyVerified Purchase

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Q: QuestionWhat size is the watch part by itself without the band?

Asked 2 years ago by Penny.

This question was asked about the related product: Amazon - Halo View Fitness Tracker (Medium/Large 6.3"-8.9") - Active Black

• A:Answer Hello Penny! The size specifications of the device itself without the band is 1.84" X 0.75" X 0.47". Thanks so much for your question and I hope you have an amazing holiday!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionIs a Smartphone required to set up the Halo Fitness Tracker, or can I set up and monitor the Fitness Tracker from a computer via Bluetooth or WiFi?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Amazon - Halo View Fitness Tracker (Medium/Large 6.3"-8.9") - Active Black

• A:Answer Phone or a tablet is required.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I charge this watch - Halo View fitness tracker ?

Asked 2 years ago by Tucker.

• A:Answer Hello Tucker! There is an included charging clip that you use to charge this device and it is compatible with standard powered USB charging ports. Thanks so much for your question and I hope you have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this watch track afib readings

Asked 2 years ago by Anonymous.

This question was asked about the related product: Amazon - Halo View Fitness Tracker (Medium/Large 6.3"-8.9") - Sage Green

• A:Answer No

  Answered 2 years ago by starczy

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Q: QuestionHello, can I sync my Halo View Fitness Tracker to my outlook calendar to view upcoming events on the go?

Asked 2 years ago by wulfman77.

This question was asked about the related product: Amazon - Halo View Fitness Tracker (Medium/Large 6.3"-8.9") - Sage Green

• A:Answer Hello Wulfman, you want to know if you are able to sycn the your Amazon Halo View Fitness Tracker to your outlook calendar to view upcoming events on the go. The Amazon Halo View Fitness Tracker does not support syncing to outlook calendar at this given time. Hope this has answered your question have an amazing day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionHow heavy is in grams?

Asked 2 years ago by Lorena.

• A:Answer Hi Lorena, Here are the weights in grams by band size: Sensor: 18g, Band: 5.2g (S), 5.4g (M), 6.0g (L) Hope that helps!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes the Halo View Fitness Tracker have an altimeter to track elevation gain.

Asked 3 years ago by Diana.

• A:Answer Hi Diana! At this time, the Amazon Halo does not have an altimeter built-in. Sorry about that. Have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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