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Page Showing 1-20 of 39 questions
  • QuestionHow many books does this hold?

    Asked by Bookworm5.

    • Answer Hi there, This may not be 100% helpful, but I'm hoping it can lead to a good answer. I currently have 768 books according to my Kindle and with them all downloaded, it takes up almost 5GB of space on my 8GB Kindle (as I don't have this edition since it's so new) So the answer of "1000's of books" applies to if you are not downloading every single book that you purchase as I have been doing. To make room, I un-downloaded all of my "fluff" books and this did free up a lot of space to add more books. I imagine most people only download books as they decide to read them. For myself, I am a mood reader and like to have the option to read any book at any time and downloading them ahead of time is the only way to read them without an internet connection. Hope this helps!

      Answered by eclapp13

  • QuestionI am interested in the Kindle Paperwhite 2022 16GB. Do you offer the ad-free option? If so, how can I purchase one with the ad-free option?

    Asked by Kindle2022Q.

    • Answer Hello Kindle2022Q, you want to know how you are able to purchase the Amazon Kindle Paperwhite E-Reader 6.8” display ad-free. When you set up the Amazon Kindle Paperwhite E-Reader 6.8” display you’ll be asked if you want to set it up as ad-free for a $20 one time fee. Hope this has answered your question. Have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionCan you read this at night without a booklight? I had one of the first versions years ago and you could only read it with external light.

    Asked by HeatherR.

    • Answer Yes easier to read with night mode without any light

      Answered by RubaiyaR

  • QuestionDoes this one also have the adjustable warm light?

    Asked by Sunshine.

    • Answer Hello Sunshine! Yes, this device is equipped with a warm light setting that you can reach via swiping down from the top of the screen and enabling it at any time from the Settings. Thanks so much for your question and I hope you have a superb day!

      Answered by Amazon Devices Customer Support

  • QuestionWhat generation is this kindle?

    Asked by Grammy5.

    • Answer Hello Grammy5! This is the 11th generation Kindle device. Thank you so much for your question and I hope you have a beautiful day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I download books from Hoopla and Libby? Also from my local library?

    Asked by pjberg.

    • Answer It depends but for the most part, yes! All e-books should tell you what format they're compatible with (Libby, Kindle, EPUB etc...). I believe most all Libby books are compatible w/ Kindle so if your local library uses Libby to distribute e-books you should be good. Cannot confirm for Hoopla.

      Answered by Anonymous

  • QuestionCan I download books from other websites?

    Asked by Justcurious.

    • Answer "Hello Justcurious! Unfortunately no however Kindle does offer The Kindle Personal Documents Service is a free tool that allows you to send files to supported devices registered to your Amazon account. Send documents from an authorized email address or a “Send to Kindle” application. To send documents to your Kindle, you can install a Send to Kindle app on your supported device to send documents directly to your Kindle Library. Send to Kindle apps support following file types: Microsoft Word (.DOC, .DOCX), PDF (.PDF), Text (.TXT), Images (.JPG, .JPEG, .PNG, .BMP), Kindle Format (.AZW, .MOBI), or Other File Types (.RTF, .PRC, .PSZ) Or you can email documents to your Kindle Library using your Send to Kindle email address. Your authorized email address supports the following file types: Kindle Format (.MOBI, .AZW), Microsoft Word (.DOC, .DOCX), HTML (.HTML, .HTM), RTF (.RTF), Text (.TXT), JPEG (.JPEG, .JPG), GIF (.GIF), PNG (.PNG), BMP (.BMP), or PDF (.PDF). I hope that helps. Have a great day! "

      Answered by Amazon Devices Customer Support

  • Questiondoes the Kindle paperwhite come with a power cord

    Asked by Amber.

    • Answer It comes with a charging cord only. There is no charging block so you have to use one from a cellphone or other rechargeable device.

      Answered by Cavsfan82

  • QuestionIs an ebook suitable for an Alzheimer’s person

    Asked by Anonymous.

  • QuestionIs this Kindle wireless charging compatible?

    Asked by Ericdareader.

    • Answer Hi Ericdareader, Thanks for reaching out. The Amazon Kindle Paperwhite does not support wireless charging, If that feature is important you may want to consider the Amazon Kindle Paperwhite Signature Edition that has the wireless charging option. I hope this helps. Have a great night!

      Answered by Amazon Devices Customer Support

  • QuestionDo free books come with the kindle?

    Asked by Yaboy34.

    • Answer Hi Yaboy34! While there are not currently any free books included with the purchase of a Kindle Paperwhite, there are tons of free books available to download through Amazon or even your local library! Additionally, sites such as Project Gutenberg offer a huge selection of public domain titles you can download and manually load onto your Kindle. Typically when setting up a new Kindle, you'll be also be offered a free trial of Kindle Unlimited, which allows you to borrow up to 10 books at a time as part of the subscription. I hope all of that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionIs there a feature to enlarge maps in the reader?

    Asked by Csquare.

    • Answer Hi Csquare! While I don't have a ton of experience using my Kindle for maps, you can zoom and scroll around PDFs that you've uploaded to your Kindle Paperwhite just like you would on most tablets or phones. Just use a two finger pinch to zoom in or out, then you can pan around with a swipe. The Kindle Paperwhite won't be able to display color maps though, as it is a black and white only eInk screen. If you're looking for a device that will handle color maps, I would suggest checking out the Fire HD 8 or HD 10 tablets, as they feature a full color screen. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionCan you get magazine or newspaper subscriptions on the kindle

    Asked by Franklin.

    • Answer Yeah, if you use the app libby you can sync up any magazine or newspaper your local library has onto your kindle for free

      Answered by CameronJ

  • QuestionCan I upload pdfs from articles?

    Asked by lanthony.

    • Answer Yes, you can

      Answered by RachelT

  • QuestionHow do i get rid of the box that flips the book? I pressed x and it kept appearing

    Asked by Qbert.

    • Answer Hi Qbert! If you're having trouble with your Kindle Paperwhite, the first thing I would try is to reboot the device. This won't delete your information, it will just reboot the device keeping all of your settings and books the same. To reboot the device, just hold down the power button for about 30 seconds. You should see the screen go blank, and then show the Kindle logo, then you can stop holding the button. Try your book again, and if you're still having issues I would reach out to Amazon's customer service. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionWhy can I no longer download free books from my local library with Libby? I have an older kindle paper white

    Asked by Anonymous.

    • Answer Hello and thank you for your question. In response to your issue, I have included some troubleshooting tips try on your Kindle. - Make sure that your mobile device or computer is connected to the internet. - Ensure that Whispersync is on. - Confirm that your purchase has successfully completed and that there are no issues with your payment method by checking Your Orders. - Deliver the book to your preferred device using Manage Your Content and Devices. - Make sure that your app is registered to the correct Amazon account. If you have multiple accounts, your book may have been purchased from a different account. - The book may not be available for Kindle. You can check by tapping the book jacket, then scrolling to the "Read With" section and looking for "Kindle." - You may have already downloaded the book in a different format in Libby or on your library's OverDrive website. If you download another format (like EPUB), you can't send the book to Kindle from Libby unless you borrow it again. If these steps do not help, I would suggest reaching out to Libbys customer support. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • Questiondo this paper writer have the books of the NKJV Bible?

    Asked by Gale.

    • Answer Hi Gale, thank you for your question! The Amazon Kindle Paperwhite has a powerful search function that allows you to easily find any title you're looking for, including the New King James Version Bible. Not only that, but the search results will also provide you with star ratings and customer reviews, so you can see what others are saying before making a purchase. We hope this information useful! If you have any other questions or concerns, please don't hesitate to ask.

      Answered by Amazon Devices Customer Support

  • Questionwhat are lock screen ads

    Asked by kris.

    • Answer The lockscreen will display ads for Books coming soon or new releases.

      Answered by NicoleB

  • QuestionDoes this come with the option for the 3 month Kindle Unlimited free trial like Amazon's does?

    Asked by Kat.

    • Answer Hello Kat, Yes, The Kindle Paperwhite comes with a 3 month free trial of Kindle Unlimited. When you set up your new Kindle it will ask you to input payment information to begin your free trial. You will not be billed for the first three months. The subscription can be canceled at any time but after the trial you will be billed $11.97 monthly going forward. There is no charge for cancellation. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this edition has touch screen for turning pages ?

    Asked by Shirish.

    • Answer Hello Shirish, Yes the Kindle Paperwhite does have a touch screen interface. while reading, you can tap on either side of the screen to turn the page forward or back as well as the top of the screen, which will drop the main menu down from the top of the screen. I hope this helps!

      Answered by Amazon Devices Customer Support