Questions & Answers

Q: QuestionOK, I see that one of the ports is Micro SD HD and one is Micro SD XC, and it looks like one might be HDMI. What are the other two?

Asked 4 years ago by Duard.

• A:Answer The other 2 ports are USB-A and I used them to connect a wired mouse and wired keyboard. And yes it is a HDMI port.

  Answered 4 years ago by Kotor

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Q: QuestionDoes the HDMI port support Primary, Extended, and Mirror modes for both PC and Mac?

Asked 3 years ago by Nick.

• A:Answer Yes

  Answered 3 years ago by Anker Team

  
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Q: QuestionAre anker products compatible with asus x200c laptops? I will likely need a power input adapter to barrel type.

Asked 3 years ago by Anonymous.

• A:Answer Yes some Anker products might be compatible with the X200c Laptop but the need to be USB 2.0 ports. All type C ports wont work with the Asus x200c

  Answered 3 years ago by SkippyVerified Purchase

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Q: QuestionWill this anker work with my Samsung chromebook osi

Asked 3 years ago by Anonymous.

• A:Answer Compatible Devices Include: MacBook Pro (2020 / 2019 / 2018 / 2017 / 2016 / 2015) MacBook Air (2020 / 2019 / 2018) XPS (13 inch / 15 inch) Pixelbook (2017) Chromebook C340 Laptop, Chromebook C423, Chromebook 4 11.6” Surface Laptop 3 ENVY 13.3 Inch Thin Laptop Incompatible Devices: Nintendo Switch Apple USB SuperDrive Supported Systems: Windows 10, 8, 7, Vista, XP, Mac OS X 10.6 or later, Linux 2.6.14 or Later

  Answered 3 years ago by Anker Team

  
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Q: QuestionWill this work on HP desktop computers

Asked 1 year ago by Anker.

Q: QuestionIs it compatible for adding extra storage to chromecast with google tv?

Asked 3 years ago by Yd.

• A:Answer Sorry, it can't.

  Answered 3 years ago by Anker Team

  
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Q: QuestionWill this work with the HP 11" Chromebook (Touch Screen) laptop?

Asked 3 years ago by Jones.

• A:Answer Yes it works for my wife’s HP chromebook.

  Answered 3 years ago by BMoneyVerified Purchase

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Q: QuestionHow long is the connector cable?

Asked 3 years ago by BKing.

• A:Answer It is 0.5 ft.

  Answered 3 years ago by Anker Team

  
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Q: QuestionWill this work with a 2021 24” iMac Thunderbolt port?

Asked 3 years ago by IL.

• A:Answer Yes.

  Answered 3 years ago by Anker Team

  
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Q: Questioncan I connect this to ipad air 4 with USB mouse on the hub?

Asked 3 years ago by ipad.

• A:Answer No, it can't.

  Answered 3 years ago by Anker Team

  
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Q: QuestionIs this compatible with Samsung mobile devices? Specifically the Samsung Galaxy A20?

Asked 3 years ago by LochlanCamp.

• A:Answer it's not compatible with A20

  Answered 3 years ago by Anker Team

  
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Q: QuestionWill it work on Chromecast with Google TV 4K?

Asked 3 years ago by Mario.

• A:Answer Sorry, but it will not work the Chromecase with Google TV

  Answered 3 years ago by Anker Team

  
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Q: QuestionWill this work with a 2020 27” iMac Thunderbolt 3.0 port to use the HDMI port for adding an additional external display?

Asked 3 years ago by David.

• A:Answer Yes, it can.

  Answered 3 years ago by Anker Team

  
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Q: QuestionIs the HDMI port HDMI 2.0? Does it support 60hz?

Asked 3 years ago by BB47.

• A:Answer The HDMI port supports a variety of resolutions up to 4K@30Hz and 1080p@60Hz, including 1080p, 1080i, 720p, and 480p.

  Answered 3 years ago by Anker Team

  
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Q: QuestionAnker Premuim 5-in-1 USB-C Hub - Gray Is this product compatible with Lenovo Duet IdeaPad Duet Chromebook?

Asked 3 years ago by Buck.

• A:Answer Sorry, we do not have specific test information for this model of computer, and cannot confirm whether it is compatible. We recommend that you communicate with the computer after-sales whether the computer supports functions such as connecting to the C hub for screen projection. If possible, it is likely to be compatible

  Answered 3 years ago by Anker Team

  
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Q: QuestionDoes this work with 2021 M1 MacBook Air without any risk of overheating computer? A lot of adapters seem to have horror story reviews about overheating and frying CPU

Asked 3 years ago by Abbie.

• A:Answer No problems so far with my MacBook Air M1! Works as advertised!

  Answered 3 years ago by RichCVerified Purchase

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Q: QuestionMy computer does not detect it. What adapter do I need so my 2015 MacBook pro can detect it? I am using a USB- to USB-C adapter and it did not work.

Asked 4 years ago by fey.

• A:Answer f possible, please try the following steps to see if the issue persists: - Confirm if this device's LED light is on when it's connected to a computer - Confirm if your USB devices work when directly plugged into your computer - Try this device with a different computer to see if the issue persists If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!

  Answered 3 years ago by Anker Team

  
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Q: QuestionWill this work with HP Spectre ?

Asked 4 years ago by MTK.

• A:Answer Yes, it can work with HP Spectre.

  Answered 3 years ago by Anker Team

  
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Q: QuestionIs this Samsung Dex compatible?

Asked 4 years ago by Fitz.

• A:Answer Yes, used with my s20+

  Answered 4 years ago by Amazing

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Q: QuestionWill it work with Microsoft Surface Pro 8? There is no USB port on this laptop!

Asked 3 years ago by Lei.

• A:Answer Compatible Devices Include: MacBook Pro (2020 / 2019 / 2018 / 2017 / 2016 / 2015), MacBook Air (2020 / 2019 / 2018), XPS (13 inch / 15 inch), Pixelbook (2017, Chromebook C340 Laptop, Chromebook C423, Chromebook 4 11.6”, Surface 3, ENVY 13.3' Thin

  Answered 3 years ago by Anker Team

  
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