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Questions & Answers

Page Showing 1-8 of 8 questions
  • QuestionBattery include

    Asked by Anonymous.

    • Answer The batteries come with the unit. They are inside the unit, but not connected. You do not have to open the unit to connect or replace the batteries. This is a very unique and desirable feature.

      Answered by DBinPA

  • Questioncan it be used for u-verse digital home phone power backup; and how long does backup for wireless and phone only last ?

    Asked by dukes.

    • Answer Thank you for your inquiry. The estimated power draw for the u-verse digital phone system is 75 watts. The BR1500G should support a 75 watt load load for approximately 1 hour and 40 minutes. You can also attach an external battery pack to this UPS, which increases the overall runtime. The part number is BR24BP.

      Answered by APCProductSupport

  • QuestionIs there any technical skill involved in installation? Is is as simple as plugging it in and turning it on?

    Asked by breeze.

    • Answer There isn't any technical skill really. The unit comes with the batteries installed backwards so that they aren't activated until you get the unit. You have to take the back cover off, remove the batteries, remove a plastic film from the battery, put the batteries back in. There is a flyer to guide you. Also the back of the unit has 2 types of outlets. One type uses the battery backup, the other is just a power pass through that won't have battery backup. They are clearly marked. You shouldn't have a problem. There is software that is available to optimize the unit and monitor the status but it is completely optional.

      Answered by mdettmer01

  • QuestionI know that these are mainly used for computers and entertainment purposes, but if I had a different device in my home with the following energy information: 120volt - 3.4amp - 350watt - how long would the device last in the event of a power outage? Thks

    Asked by CJSommie.

    • Answer Thank you for your interest in our product. The BR1500G would give you around 17 minutes of runtime with 350 watts of equipment connected to the unit. If you need additional runtime you can purchase an external battery pack for the unit. The part number for the external battery pack is BR24BP.

      Answered by APCProductSupport

  • QuestionDoes this unit allow for it to be used in conjunction with an external battery?

    Asked by delmartian.

    • Answer Yes you can connect it to an external battery pack to extend the run time of your devices connected to the UPS. Here is the link to the APC website about the external battery; http://www.apc.com/shop/us/en/products/APC-Back-UPS-Pro-External-Battery-Pack-for-1500VA-Back-UPS-Pro-models-/P-BR24BPG?isCurrentSite=true With the extra battery pack connected to your UPS module it will effectively double the run-time of your devices that are connected to the UPS or it will allow you to connect more devices and maintain the same run-time.

      Answered by AdvancedComputerService

  • QuestionTwo questions 1) If not entirely happy with purchase can I return to a local Best Buy store for refund or exchange? 2) How many times will this unit recharge a IPhone 8Plus in the event of a prolonged power outage?

    Asked by Flash.

    • Answer Thank you for your inquiry. The BR1500G should charge your iPhone 8 Plus around 4 times before the UPS would need recharged. I would reach out to your local BestBuy store to see what their return policy is. If you were to have issues with the unit the unit would come with a 3 year warranty through us. If you do have issues with the unit please do not hesitate to reach out to an APCbySchneider support team.

      Answered by APCProductSupport

  • QuestionHow long to power desktop computer, monitor, modem, printer?

    Asked by HOw long does it last?.

    • Answer Thank you for your inquiry. The amount of runtime you will get on the BR1500G depends on the combined power consumption of the items plugged into the unit. To find the total wattage load, it is best to look at the technical specifications or user manuals for your computer, printer, monitor and modem. Monitors and modems usually have a low draw (this can vary depending on the model you have), so the more important task would be to find the wattage of the computer and printer. Once you have the combined wattage load, refer to the runtime graph via the link below to see how much time you will have on the BR1500G. Thank you. http://www.apc.com/products/runtimegraph/runtime_graph.cfm?base_sku=BR1500G&chartSize=large

      Answered by APCProductSupport

  • QuestionCan I remotely access the unit to shutdown and power back on the equipment that is plugged into the unit?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. The BR1500G comes bundled with our Powerchute Personal Edition software, which allows for safe shutdown of the attached computer. You must connect the computer to the UPS via the included USB cable, so it is not considered remote access. For true remote access across a network, we would recommend one of our Smart-UPS and network management cards.

      Answered by APCProductSupport