Questions & Answers

Q: QuestionCan you use a keyboard with this one?

Asked 4 years ago by Nichole.

• A:Answer This iPad (8th Gen) is compatible with the Smart Keyboard and most wireless bluetooth keyboards.

  Answered 4 years ago by Apple Inc.

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Q: QuestionI bought a new Apple Ipad. I do not have an apple phone. I was was trying to do somethings on the ipad. But I forgot my password. How can I reset my ipad w/out an iphone or a computer?

Asked 4 years ago by Shannon.

• A:Answer The Apple user password or the actual password to get into the iPad? If it’s the user password just hit “forgot my password” and follow instructions sent in an email. If it’s the Lock Screen you may have to log in on a different device and erase the iPad using “find my iphone” as a whole and start from factory set up.

  Answered 4 years ago by Pay70

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Q: Questionwill this come with word program and a spreadsheet program?

Asked 4 years ago by coffee.

• A:Answer Apple comes with “notes” to make a document. You would have to get the Microsoft program to get work on it

  Answered 4 years ago by Pay70

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Q: QuestionWhat apple pencil is compatible?

Asked 4 years ago by Mo.

• A:Answer This iPad is compatible with Apple Pencil (1st Generation).

  Answered 4 years ago by Apple Inc.

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Q: QuestionIs the Apple-10.2 Inch iPad (latest model) with wifi-32 a touch screen?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - 10.2-Inch iPad - (8th Generation) with Wi-Fi - 32GB - Silver

• A:Answer This iPad (8th Generation) features a 10.2-inch (diagonal) LED-backlit Multi‑Touch display.

  Answered 4 years ago by Apple Inc.

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Q: QuestionWhat model is this ipsd

Asked 4 years ago by Spanky.

• A:Answer This is the 8th Generation iPad.

  Answered 4 years ago by Apple Inc.

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Q: Questioncan u face time people on the ipad with out celluer

Asked 4 years ago by Ava.

• A:Answer Yes, you can use FaceTime.

  Answered 4 years ago by Apple Inc.

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Q: Questioncan you add memory to these ipads

Asked 4 years ago by Anonymous.

• A:Answer No, storage is not upgradeable.

  Answered 4 years ago by Apple Inc.

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Q: Questionid like to hook my ipad up to my smart tv, can you suggest the appropriate cable ? is it a usbc to hdmi? model number is MYL92LL/A 10.2" ipad

Asked 4 years ago by timo.

• A:Answer You can connect this iPad to a TV using a Lightning to Digital AV Adapter or wirelessly using an Apple TV or compatible TV with Airplay 2.

  Answered 4 years ago by Apple Inc.

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Q: QuestionDoes the camera have slow mode on it?

Asked 4 years ago by anonymous.

• A:Answer no

  Answered 4 years ago by bestcustomersevice

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Q: QuestionDoes this iPad qualify for trade in and if so what is the trade in dollar value?

Asked 4 years ago by Donald.

• A:Answer If you go to Best Buy’s website they have a “trade in” tab that you can look up the value of your iPad. If it’s in good working condition you get more. You’ll get a bit more if you sell it online via Craigslist and use that cash towards a new one. Like any trade in value you get bottom line so company’s can fix issues, warranty the items, and still make some money when said and done.

  Answered 4 years ago by Pay70

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Q: QuestionIf I purchase an apple product the iPad does it comes with Apple one year warranty?

Asked 4 years ago by Lovegem.

• A:Answer Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support.

  Answered 4 years ago by Apple Inc.

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Q: QuestionMy granddaughter received a surface edge for her birthday that was purchased at Bestbuy 2 years ago. Do you have a trade up program?

Asked 4 years ago by Steven.

This question was asked about the related product: Apple - 10.2-Inch iPad - (8th Generation) with Wi-Fi - 32GB - Silver

• A:Answer Not aware of MS products sorry... there is one for Apple trade ins

  Answered 4 years ago by PatrickandLois

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Q: QuestionWhat is the latest generation# what is software capability of this IPAD

Asked 4 years ago by Mazzie.

• A:Answer iPad 8 and I don’t know what you are asking about!

  Answered 4 years ago by JustwhatIwanted

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Q: QuestionFiber Optics was installed at my address but we discover my Mac of 15yrs and other Laptop are both 15ish yrs of age! I can likely only have internet access with a new computer or/and laptop. Will a new iPad be most practical to access Internet? thx

Asked 4 years ago by RoRo.

Q: QuestionIf i get this ipad what case is compatible? This would be my first ipad so why do the cases talk about Model #s A2197 / A2198 / A2200 / ​A2270​ / ​A2428 / ​A2429 / A2430​). I dont see any that fit Model:MYLC2LL/A? Thanks

Asked 4 years ago by lisa.

• A:Answer Hi Lisa - This is the case we purchased for the 10.2 iPad and it works great! https://www.bestbuy.com/site/dynex-folio-case-for-apple-ipad-10-2-7th-generation-2019-8th-generation-2020-navy-blue/6395881.p?skuId=6395881

  I would recommend:

  • 

    Dynex™ - Black Soft Touch Folio Case for iPad 10.2" (7th, 8th, and 9th Generation) - Black

    User rating, 4.41 out of 5 stars with 434 reviews.

    (434)
  • 

    Dynex™ - Navy Soft Touch Folio Case for iPad 10.2" (7th, 8th, and 9th Generation) - Navy Blue

    User rating, 4.41 out of 5 stars with 434 reviews.

    (434)
  • 

    Dynex™ - Plum Soft Touch Folio Case iPad 10.2" (7th, 8th, and 9th Generation) - Plum

    User rating, 4.41 out of 5 stars with 434 reviews.

    (434)

  Answered 4 years ago by Nami

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Q: QuestionCan you text with this using the same Apple ID as your iPhone ?

Asked 4 years ago by Skiboat.

• A:Answer Yes you can. First, you have to use the same ID and password on your iPad as your iPhone. On your iPad go to Settings/Messages and make sure iMessage is turned on, then tap Send&Receive. Add your iPhone mobile number, I also add my iPhone email addresses. That should do it. Just confirm what you added is also on your iPhone by also going to Settings/Messages/ Send&Receive. I’m not sure but this all may be automatic when you sign in to iPad using your iPhone ID since iOS 14.x upgrade Hope this helps!

  Answered 4 years ago by SnowmanVerified Purchase

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Q: QuestioniPad 32GB 2020 8th gen, Does it have USB-C or Lightning port? "USB-C Power Adapter", so can it charge with USB-C or Lightning, or do you need lightning adapter cable? Is it OTG for usb stik? In Box: • Lightning to USB-C Cable • USB-C Power Adapter

Asked 4 years ago by nama.

• A:Answer No. This iPad charges with the included Lightning to USB-C cable and USB-C Power adapter.

  Answered 4 years ago by Apple Inc.

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Q: QuestionWhat size of cover does this iPad require?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - 10.2-Inch iPad - (8th Generation) with Wi-Fi - 32GB - Silver

• A:Answer I bought on line, just look for covers specific to your model .

  Answered 4 years ago by GreatGadget

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Q: QuestionDoes this come with a keypad or is the keypad considered an accessory?

Asked 4 years ago by Vladdie.

• A:Answer Keyboards are available separately.

  Answered 4 years ago by Apple Inc.

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