Questions & Answers

Q: QuestionAre these headphones wireless ‽?

Asked 2 years ago by Jwayne.

• A:Answer Yes they are wireless except when you have to charge them. They take the apple lighting connector for charging.

  Answered 2 years ago by AndrewRVerified Purchase

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Q: QuestionIs a newer version of these coming out in the near future?

Asked 2 years ago by North.

• A:Answer as far I’m concerned no

  Answered 2 years ago by EddieSVerified Purchase

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Q: QuestionAre these compatible with hearing aids? Not necessarily tech-wise, but as in, can someone wear over-the-ear hearing aids and these headphones comfortably? If not can someone recommend a quality headphone that pairs well with hearing aids?

Asked 2 years ago by Deafprofessionalwholovesmusicandneedsheadphones.

This question was asked about the related product: Apple - AirPods Max (Lightning) - Green

• A:Answer Yes probably depending on size of hearing aids as the ear cups for the max are fairly large

  Answered 2 years ago by Bighero76Verified Purchase

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Q: QuestionWill this work with the PS5?

Asked 3 years ago by DoZeR303.

• A:Answer Unfortunately no! I tried last night :(

  Answered 3 years ago by AverageDude

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Q: Questionare these capable of connecting to PC's?

Asked 3 years ago by Chewey97.

• A:Answer Yes

  Answered 3 years ago by AverageDude

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Q: QuestionCan I work out with these? I need a nice pair of headphones to go to the gym especially in the winter to protect my ears from the cold.

Asked 3 years ago by Rosebud.

• A:Answer These are a bit bulky for working out, wouldn’t be my first choice

  Answered 3 years ago by AverageDude

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Q: QuestionWhat comes with these headphones?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Apple - AirPods Max (Lightning) - Sky Blue

• A:Answer A lightening to USB-C cable and a case.

  Answered 3 years ago by shesL8

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Q: QuestionDoes the mic work with Microsoft teams?

Asked 3 years ago by Anonymous.

• A:Answer Yes, the Mike works perfectly for both MS & MAC.

  Answered 2 years ago by TabletVerified Purchase

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Q: Questioncan I use this headphones on a Samsung phone

Asked 3 years ago by me.

• A:Answer You can but you will not get the full benefit of them such as spatial audio. I would advise against it.

  Answered 3 years ago by NathanJVerified Purchase

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Q: QuestionWhat is the power storage like? Beats wrap around headphones power was terrible. The power ran out so fast. And even with a full battery and no use the power was out in a short time. Power on the apple pod and the beats power pro is excellent.

Asked 3 years ago by Luvshell1.

This question was asked about the related product: Apple - AirPods Max (Lightning) - Pink

• A:Answer They last about 20+ hours on a full charge, when using noise canceling; they last longer when not using noise canceling. And when not using them at all, the battery doesn’t really drain at all.

  Answered 2 years ago by Derek33

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Q: QuestionWhat’s the original warranty? If I don’t wish to purchase the 2year Apple+ care for extra $59 , then do I get the Apple +care on the brand new product? If yes, then for how long?

Asked 3 years ago by ScorpioRobinhood.

This question was asked about the related product: Apple - AirPods Max (Lightning) - Sky Blue

• A:Answer Apple’s original warranty is 1yr parts and labor. Really, it’s just $59. You’re buying a potentially $600 pair of headphones. AppleCare+ is definitely worth it, because if you need it and don’t have it, you’re in a BIIIIG pickle.

  Answered 2 years ago by jayw99

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Q: QuestionAre apple gift cards accepted at best buy

Asked 3 years ago by Scott.

This question was asked about the related product: Apple - AirPods Max (Lightning) - Sky Blue

• A:Answer No, they’re not. Best Buy only accepts Best Buy branded gift cards. But you can use your apple gift card and buy them from apple.com

  Answered 2 years ago by Derek33

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Q: QuestionCan these be used to amplify hearing in lieu of actual hearing aid? Example: hearing conversations clearer and better by blocking outside noises etc.

Asked 3 years ago by Bill.

• A:Answer No. These don’t have “conversation boost” like the AirPods Pro do

  Answered 3 years ago by ToineB

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Q: QuestionDo these Headphones have bluetooth 1? What is the range of the wireless bluetooth connect on the AirPods Max and when was the initial release date for these headphones?

Asked 3 years ago by MusicAddict.

• A:Answer These have Bluetooth 5; their range is about 30-50 ft. They were initially released in mid 2021

  Answered 2 years ago by Derek33

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Q: QuestionAre these compatible with softphones such as Avaya and will they work with Microsoft Teams?

Asked 3 years ago by SGTexas.

This question was asked about the related product: Apple - AirPods Max (Lightning) - Green

• A:Answer I know for a fact they work with Teams. Avaya, as long as it's a softphone, it ~should~ work. The actual phone should work as well, as when you put the Max's into regular pairing mode they work and pair like regular bluetooth headphones. But don't take that as a purchase measurement. They MAY not work. I cannot guarantee you this.

  Answered 2 years ago by jayw99

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Q: QuestionCan you make calls with these

Asked 3 years ago by Sas.

• A:Answer Yes, you can make/receive calls and text messages with these in multiple ways. Incoming calls can be answered by saying yes/no or using the button on the right earcup. Incoming texts are automatically read to you and you can use your voice to reply and say what you’d like to text and send it. Also, you can hold down the button and it activates Siri and you use it like normal. The call quality is great; it does a good job at filtering out ambient noise for the other person you’re calling so they only hear your voice. It’s one of my favorite headphones for calls/texts and it’s quality for calls is great.

  Answered 2 years ago by Derek33

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Q: Question1) I want to use these on my Xbox one X, and I know that Apple products don’t directly connect to the Xbox. What exactly do I need to get so that they could connect to the Xbox? 2) If they can connect, can I use them like a regular gaming headset?

Asked 3 years ago by Joey.

• A:Answer If it takes standard Bluetooth headsets, you should be able to pair these to it.

  Answered 2 years ago by JustinM

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Q: Questionis this made of gold?

Asked 4 years ago by borun.

• A:Answer Is it made of Gold?... No. But it's one of the best audio products money can buy!

  Answered 3 years ago by JPGEVerified Purchase

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Q: QuestionQuestion, does the Airpod Max have audio bleed? Can people around me hear what I'm listening to? I usually like loud music, to an extent and don't want to bother others with my music.

Asked 4 years ago by Luke.

• A:Answer No

  Answered 2 years ago by Victor

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Q: QuestionSpotify has announced their intention of releasing high resolution music. High resolution music requires an external DAC which means AirPods Max will be unable to be used to listen to this higher quality music. Is there a solution for this?

Asked 4 years ago by Timberwolf.

• A:Answer In order to fully hear high res tracks you need both a high res audio track and high res certified headphones but Apple doesnt even list the specs so it's more than likely that these are not even high res. You can however buy good high res headphones for less or even just go wired.These will not get Bluetooth high res as these do not come with high res codecs like other cans do. Some phones do have built in amps like the LG v series that can handle higher impedance headphones. I suspect you would need 2 cords and a DAC amp like the fiio for other phones and all those connections would lower quality. Also to note, despite the apps stating they will offer high res tracks, most cap it for phone listening at 24bit 48khz aka cd quality and do not support external dacs. I have a phone with a built in internal DAC w 320khz max but they don't even recognize that via music apps and use my phone DAC instead do biggest benefit is louder volume when DAC is on.Only way around phone DAC is using a stream service that allows external music players like Tidal does. Spotify doesn't allow that nor does Amazon music.

  Answered 3 years ago by Vern

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