Questions & Answers

Q: QuestionHow long is the free trial period for this iCloud storage plan?

• A:Answer The free trial period for this plan is for one month.

Q: QuestionDoes this offer require internet access?

• A:Answer Yes, internet access is required to redeem and use this iCloud storage offer.

Q: QuestionWhat can I store with this iCloud storage plan?

• A:Answer You can back up your photos, videos, documents, and apps, and easily access everything across your devices.

Q: QuestionWhat is the storage capacity offered with this iCloud plan?

• A:Answer This offer allows you to choose from 50GB, 200GB, or 2TB storage plans.

Q: QuestionIs this iCloud storage offer available for existing subscribers?

• A:Answer No, this offer is only valid for new subscribers.

Q: QuestionI purchased an iPad and then I got 3 free subscriptions and one was the iCloud. I didn’t want any of the subscriptions but they showed only in my email not during my checkout. Can I remove them immediately?

Asked 4 years ago by Surprised.

• A:Answer These subscriptions are included with the iPad purchase. You would have to activate them using that email offer on the iPad for the free trial period to start, then get charged after the trial subscription ends if you don't cancel. If you don't activate, nothing happens.

  Answered 4 years ago by lmd60Verified Purchase

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Q: QuestionI ordered a replace iPhone which is being shipped to me. Included is a free icloud subscription. How do I redeem and access the free subscription. When I turn on icloud and try to back up my phone it says I do not have enough storage.

Asked 5 years ago by BillC.

• A:Answer I was just trying to figure this out as well. It looks like it should appear in your digital library in your bestbuy.com account. It doesn’t show mine there yet but says it can take up to 4 hours to appear after the order is processed and you should get an email with the link once it has been processed. Not sure if you already figured it out or not but thought I would help since no one had answered this yet.

  Answered 5 years ago by Kschlientz

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Q: Questionhow much iCloud storage is the free offer, and how much storage is already free with my lpad?

Asked 5 years ago by Anonymous.

• A:Answer Included with each iCloud account is 5GB. Free for 1 month with this promo is 50GB, 200GB, or 2TB. Regular price after 1 month (price varies by plan).

  Answered 4 years ago by chrisfarker

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Q: QuestionHow do I cancel this subscription

Asked 5 years ago by NCBW.

• A:Answer On your device, click on Settings, then your profile/name (the top thing that has your photo), then Subscriptions.

  Answered 5 years ago by LoopyVerified Purchase

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Q: QuestionWhy does my order keeps getting cancelled when it’s iCloud storage

Asked 8 months ago by Dee.

• A:Answer There could be several reasons why your order keep getting canceled, could be insufficient fund ,billing address mismatch or payment issues .

  Answered 2 months ago by Anonymous

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Q: QuestionCan you activate your free iCloud + trial while already paying for an iCloud + subscription? I am currently paying for the 2TB plan but I got a 3 month free trial when I purchased my new MacBook Air. Can I use the free trial while already paying for it?

Asked 1 year ago by MatthewB.

• A:Answer It’s good for storage and I like it.

  Answered 1 year ago by Jacobybrice

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Q: QuestionDo best buy have more than just devices?

Asked 1 year ago by Lucylu.

• A:Answer Good for storage

  Answered 1 year ago by Jacobybrice

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Q: Questionnot for individual sale showing how can I buy this?

Asked 3 years ago by Vionexx.

• A:Answer Purchase subscription on Apple device. Go to Setting> Click on your name up top and then iCloud

  Answered 3 years ago by EdwinVerified Purchase

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Q: QuestionI lost my emails for my iCloud storage and Apple Music downloads

Asked 5 years ago by Jamirahdancer.

• A:Answer This information of the iCloud storage is not on your email it is on your Best Buy app or on the Best Buy website you will have to sign into your account in order to see the promotion for iCloud

  Answered 5 years ago by Tris

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Q: QuestionHow many free storages u already gave?

Asked 5 years ago by Tony.

• A:Answer You get 50Gb depending on which one your choose. There’s a 50 GB and a 200 GB

  Answered 5 years ago by KevinCCVerified Purchase

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