A:AnswerIf you ordered AirPods and were supposed to receive a free three-month trial of Apple TV+ but did not receive it, here are steps you can take to resolve the issue:
Check Eligibility:
Ensure that the AirPods purchase qualifies for the promotional offer of a free three-month trial of Apple TV+. Typically, promotional offers like this are associated with specific models or periods.
Check Email and Purchase Confirmation:
Look for an email from Apple or the retailer confirming your AirPods purchase and detailing the promotional offer. Check both your inbox and spam/junk folders for any emails related to the promotion.
Visit Apple TV+ Redemption Page:
If you have not received an email or cannot find information regarding the promotion, visit the Apple TV+ redemption page directly.
Sign in with the Apple ID associated with your purchase or promotional offer.
Contact Apple Support:
If you believe you should have received the promotion but did not, contact Apple Support for assistance. Explain the situation and provide details of your purchase.
Visit the Apple Support website and navigate to the section for promotions or Apple TV+. You can chat with a representative or schedule a call for assistance.
Verify Purchase Details:
Ensure that the AirPods were purchased within the timeframe or conditions specified for the promotion. Sometimes, promotional offers have specific eligibility criteria that must be met.
Check with the Retailer:
If you purchased the AirPods from a retailer, they may also be able to assist you with accessing the promotional offer or providing information on how to redeem it.
By following these steps and contacting Apple Support if needed, you should be able to resolve the issue and redeem your free three-month trial of Apple TV+. They can verify your eligibility and help you redeem the offer manually if necessary.
