A:Answer to take advantage of these offers, I found that you have to let your subscription end without renewal. and on the day that happens, wait until it happens, and then use the coupon code to receive the free time. At least that’s how I’ve done it. Of course a lot of these offers have restrictions in terms of the amount of time offered for either new or returning subscribers. so if you don’t get the full-time offered, that’s probably what happened.