Questions & Answers

Q: QuestionHow do I cancel my Apple Care? I bought my iPhone 14 Pro Max cash at Best Buy. Thanks

Asked 1 year ago by iPhone.

Q: Questionif I purchase an iphone 14 out right that is locked to t-mobile and I want to switch carries at a later date can I

Asked 1 year ago by ladybug.

• A:Answer As long as you don't have a 2-year contract of any kind with tmobile, your iPhone 14 should not be carrier-locked.

  Answered 1 year ago by SeanJ

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Q: QuestionCan I buy the iPhone pro max and pay it full with no carrier?

Asked 1 year ago by kiko.

• A:Answer Only at a actual apple store

  Answered 1 year ago by GregSVerified Purchase

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Q: QuestionMy daughter has Virgin Mobile. I am trying to purchase her an Iphone 14, but I cannot find an unlocked one. Would any of the other carriers be compatible, etc?

Asked 2 years ago by Tesch.

• A:Answer Apple is the only place that sells unlocked iphone 14. All other places iphones will be locked to carriers.

  Answered 1 year ago by GregS

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Q: QuestionHi. Can I trade my iPhone 11 64gb for an iPhone 14 pro max here or just at the Apple Store?

Asked 2 years ago by Abel.

• A:Answer When purchasing a new phone, you will have to submit some customer’s information. At one point, you can submit your old phone’s information in order to get an estimate of the trade-in value. The Best Buy app will also show you the steps to follow in order to trade your phone and get the credit towards paying your new phone.

  Answered 1 year ago by AndresGVerified Purchase

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Q: Questionwhen i buy my i phone 14 pro max does the price include activation? and what are my monthly service payments?

Asked 2 years ago by trish.

• A:Answer Activation is separate and your monthly payments depend on your service plan and if you have a trade in option

  Answered 1 year ago by PhilipC

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Q: QuestionI have an iPhone 12 with MetroPCS… if I were to get a T-Mobile iPhone, will it work with my current SIM card?

Asked 2 years ago by KR.

• A:Answer 14 pro maxs do not have a sim card slot. The easiest way would to just port your number to tmobile since your wanting to get the phone thru tmobile

  Answered 1 year ago by GregS

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Q: QuestionI have iPhone 12 pro max with Tmobile. If I want the 14 pro can I still do a trade without new activation and about how much is the 12 promax trade in amount.

Asked 2 years ago by Nuka.

• A:Answer I went through Best Buy online and only pay tax. That was only 55 dollar and some change

  Answered 2 years ago by LindaGVerified Purchase

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Q: QuestionCan I change the memory high to 1TB or just the one lower

Asked 2 years ago by Anonymous.

• A:Answer Technically, yes. But in order for you to do that, you would have to modify the phone from the inside and it would void any Apple warranty/repair. If you have a 3rd party modified Apple product, if you break anything and bring it to the store, they will reject you on the spot.

  Answered 1 year ago by SeanJ

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Q: QuestionCan I buy a iPhone 14 pro with no Carrie and pay it full?

Asked 2 years ago by Ronnie.

• A:Answer Yep, just not on BestBuy. You will need to buy it through Apple website or Apple store.

  Answered 2 years ago by alishahahmed

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Q: QuestionWhat are my monthly payments if I trade ina iPhone 13?

Asked 2 years ago by Geep.

• A:Answer On t mobile i paid around 18.00 extra. Depends on carrier.

  Answered 2 years ago by AGonz

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Q: QuestionIf I choose t-mobile as my carrier can I connect it to metro pcs?

Asked 2 years ago by Juan.

This question was asked about the related product: Apple - iPhone 14 Pro Max 128GB - Silver (T-Mobile)

• A:Answer You would have to ask t-mobile/metro pcs yourself. To my knowledge, you won't be able to.

  Answered 1 year ago by SeanJ

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Q: QuestionIf I buy a T- Mobil iPhone 14 Pro Max 512 GB Pay full price and do not activate this phone here in the USA, does it work in India, or do I need to activate it before using it in Asia or other countries?

Asked 2 years ago by Mach1.

This question was asked about the related product: Apple - iPhone 14 Pro Max 128GB - Gold (T-Mobile)

• A:Answer you have to activate the phone when purchasing it from best buy and once you turn on the phone it will be locked tmobile. T-mobile’s unlock policy is you have to have active service with them for 40 days before requesting unlock. In my personal experience though, i requested them to unlock it because i was going out of the country and they reviewed my account and did it for me in 72 hours. it’s not guaranteed because of their policy but you can try. once it’s unlocked you can you it anywhere.

  Answered 2 years ago by Anonymous

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Q: QuestionCan I use a phone purchased from any carrier with full payment with another carrier? I mean, I am not a US resident, so I want to use Will it work in INDIA?

Asked 2 years ago by Sathvik.

• A:Answer You can as long as the phone is not SIM card restricted (unlocked).

  Answered 2 years ago by Anonymous

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Q: Questionwhen i order a phone online, when do i trade in my older phone. Can i only trade it in if i order for pickup?

Asked 2 years ago by jackson.

• A:Answer When purchasing online on Best Buy you will have to submit information about the phone you want to trade. There you will see the necessary steps in order to trade your phone even if you get your new phone delivered to your home or picked up at a Best Buy store.

  Answered 1 year ago by AndresG

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Q: QuestionWhat is the trade in value for an iPhone 11, 64 GB?

Asked 2 years ago by Fromateacher.

• A:Answer I am getting $220 trade in value from Apple. I checked two other phone buying websites and they would give me less.

  Answered 2 years ago by Desertchip

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Q: QuestionWhat's included in the box with iPhone 14 Promax?

Asked 2 years ago by Humble0.

• A:Answer The phone and the charging wire.

  Answered 2 years ago by Kayla

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Q: QuestionWHEN CAN I EXPECT DELIVERY ON I PHONE PRO MAX 128 SILVER

Asked 2 years ago by GMA.

This question was asked about the related product: Apple - iPhone 14 Pro Max 128GB - Silver (T-Mobile)

• A:Answer Expect a delivery in 4 days.

  Answered 2 years ago by Anonymous

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Q: QuestionHow do I purchase the iPhone 14 Pro Max without choosing a carrier ?

Asked 2 years ago by Zyeire.

• A:Answer Buy it from Apple.

  Answered 2 years ago by Anonymous

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Q: QuestionHow much on trade for a iPhone 12 Pro Max?

Asked 2 years ago by Dale.

This question was asked about the related product: Apple - iPhone 14 Pro Max 128GB - Silver (T-Mobile)

• A:Answer Use you Best Buy account to add the new phone to your cart and complete the information. You will also include information about the phone you want to trade and you will get an estimate although there are policies that apply for the final trade-in value.

  Answered 1 year ago by AndresG

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