Questions & Answers

Q: QuestionIs it worth the money.

Asked 5 years ago by Bassfisher21.

• A:Answer Yes, definitely worth the money.

  Answered 5 years ago by deidra

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Q: QuestionIs this basically apples version of a mophie phone case? Where it charges your phone ?

Asked 5 years ago by Aaron.

• A:Answer I replaced my Mophie case for my Xr. The Mophie case’s capacity was disappointing. The Apple case looks real generic, but fits nicely and provide acceptable additional capacity.

  Answered 5 years ago by bobfa100

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Q: Questionis my phone going to be charging the entire time i have the case on?

Asked 5 years ago by jasonsol.

• A:Answer Yes.... it keeps the phone charged and uses the case battery first. Per Apple, this is better for the phone battery

  Answered 4 years ago by BbloverVerified Purchase

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Q: QuestionCan you clean the white phone case if it gets dirty?

Asked 5 years ago by Sophie.

• A:Answer Yes, but do not sumerge in water.

  Answered 4 years ago by DavidGalvan

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Q: QuestionDoes the white get dirty easily and look bad?

Asked 5 years ago by Jonesy.

• A:Answer Probably so, one reason I retuned mine. It definitely will get dingy.

  Answered 5 years ago by TallBrown

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Q: QuestionCan I use my wireless charger with the case on

Asked 5 years ago by Nonr.

• A:Answer Yes

  Answered 5 years ago by EricVerified Purchase

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Q: Questionhow long does the battery last? My case only lasts 6 hours.

Asked 5 years ago by Chickenlittle.

• A:Answer My total time with the battery pack and internal battery runs around 12 - 18 hours depending on usage.

  Answered 5 years ago by bobfa100Verified Purchase

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Q: QuestionCompatible with magnetic mount?

Asked 6 years ago by Tosha.

• A:Answer No, it is not compatible with a magnetic mount.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you use XR battery pack for XS

Asked 3 years ago by Gary.

• A:Answer No. Different sizes

  Answered 3 years ago by AppleVerified Purchase

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Q: QuestionDoes this totally replace having a regular case? Or is it more like for emergency use when your on the go.

Asked 3 years ago by Wheels.

• A:Answer It’s a full on case so you can keep in in your phone at all times. There’s a lightning port in the bottom of the case which charges both the phone and the case.

  Answered 3 years ago by Ataris8327Verified Purchase

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Q: QuestionDo you sell a case (for an iPhone 7) that can do inductive charging (i.e., a case that makes an iPhone 7 able to get charged up by an inductive charger)? An iPhone 7 on its own cannot do that.

Asked 3 years ago by Snoppen.

Q: QuestionI purchased an Apple - iPhone Xs Smart Battery Case years ago and LOVED IT but it is wearing out. I can NOT find the same case for sale anywhere other than used versions of it. My question: DOES THE Apple -iPhone XR Smart Battery Case FIT THE iPhone Xs?

Asked 3 years ago by DMWAZ.

• A:Answer No it doesn’t.. I’m having same problem with Xr

  Answered 3 years ago by AppleVerified Purchase

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Q: Questiondoes this fit an iPhone 7 plus?

Asked 3 years ago by compatability.

Q: QuestionHOW DO I CHARGE THE CASE WHEN BATTERY ON IT NEEDS CHARGING

Asked 4 years ago by JJ.

• A:Answer Either via lightning cable or a wireless charger.

  Answered 4 years ago by safetyWhatVerified Purchase

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Q: QuestionWill this work with iPhone X?

Asked 4 years ago by Chad.

• A:Answer No it will not fit iPhone X, just the XR

  Answered 4 years ago by bestbuyer88

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Q: QuestionCan someone give me the measurement of this case, I am trying to figure out if my grandson needs an XR or Pro. I can figure out it I have the measurement. Thanks

Asked 4 years ago by CAT.

Q: QuestionHow durable is the case itself? I don’t want to drop the thing, and it mess up the case/phone. I love my otter box but I would like the extra battery life.

Asked 5 years ago by Dwight.

• A:Answer Very durable

  Answered 4 years ago by DavidGalvan

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Q: QuestionWHAT KIND OF WARRANTY

Asked 5 years ago by NANA1.

• A:Answer Apple warranty of one year applies, if you charged it with a Visa card, the visa warranty manager will double the warranty to two years

  Answered 5 years ago by Batsk

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Q: QuestionIs this cases for all iPhone X?

Asked 5 years ago by m.

Q: QuestionWill this work with my iPhone X ?

Asked 5 years ago by Fred.

• A:Answer No, this won't fit the iPhone X.

  Answered 5 years ago by CommunityAnswer

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