Questions & Answers

Q: QuestionWhy people keep saying this case is not for the 2020 11” iPad Pro and is for the 2018 version? Does it have the bigger, squared camera cutout on the back or smaller oval? Can a Best Buy representative or a honest person clarify me this? Thank you!

Asked 4 years ago by Rick.

• A:Answer I bought this for the 2020 11" iPad Pro and it fits. This one does have the bigger square cutout for the camera in the 2020 model.

  Answered 4 years ago by nola

  Helpful (13)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the cover protect the corners of the iPad?

Asked 6 years ago by BigRon.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Pink Sand

• A:Answer Yes and no, its like a book cover. So the part where you open the cover is the only place where its a little exposed. Remember this is a cover and not a case. If you need lots of protection your better getting a case like a OtterBox etc

  Answered 6 years ago by MetalSirenVerified Purchase

  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionI really feel like I am missing something but how does this folio keep the iPad from slipping out?

Asked 6 years ago by MissyMitch.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer It's magnetic, I wondered the same thing before I bought it. But it actually work very well.

  Answered 5 years ago by Ninja

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this fit the 2021 (3rd Gen.) 11" iPad Pro??

Asked 4 years ago by Rono.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Black

• A:Answer Yes, the Apple Smart Folio fits the 2021 (3rd generation) 11" iPad Pro.

  Answered 4 years ago by SteveRVerified Purchase

  Helpful (6)Unhelpful (2)ReportAnswer this questionShow more answers (1)

Q: QuestionWill an adhesive skin on the iPad interfere with the magnets?

Asked 6 years ago by visorvet.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer No the skin will not interfere with the magnets!

  Answered 5 years ago by AlphaP23

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHi I would like to know how do you measure an iPad to see which one I need thanks

Asked 5 years ago by Alma.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Black

• A:Answer No need to measure. Just Google the model number of your iPad. How to find iPad model? To check your iPad’s model number, head to Settings > General > About. Look for the Model entry on this page. It is also engraved on the back of the iPad. It should look like this... MXEW2LL/A

  Answered 5 years ago by SKULLYARD

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy is this smart folio $100 cheaper than the one Apple sells on their website? Is this a genuine Apple brand folio? What's the catch?

Asked 5 years ago by Destinyking22.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer Its the same price on Apple. Don't confuse this one with one that has the integrated keyboard. That one is $100 more.

  Answered 5 years ago by Koda

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs this specifically made for the 2018 iPad Pro or the new 2020 one? I'm looking to have the one that better fits my 2018 iPad's camera positioning.

Asked 4 years ago by Brennen.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer I purchaed this case for my 2018 iPad Pro. The cutout is for the 2018 version which is smaller than the latest iPad Pro version. Hopefully the picture will help to clarify.

  Answered 4 years ago by LibrashVerified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionhi: do you know what the weight of the smart folio for 11' iPad Pro is? thank you.

Asked 5 years ago by sue.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Pink Sand

• A:Answer According to an Apple chat agent, the Smart Folio for iPad Pro 11-inch (2nd generation) weighs 297 grams which is approximately 0.65 pounds.

  Answered 5 years ago by Steven

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this cover have the oval cutout to align with the 1st gen ipad pro? Or does it come with the square cutout as pictured? I'm seeing mixed responses on previous questions. Thanks.

Asked 3 years ago by OscarB.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Pink Sand

• A:Answer square cutout

  Answered 2 years ago by capt

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you attach the apple pencil for charging while the case is on? Or does the case interfere with that?

Asked 4 years ago by Cat.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Black

• A:Answer It does not interfere - it does not cover the side where the pencil charges.

  Answered 4 years ago by cmllrVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI’d need to change my smart folio, is this 11-inch compatible with my iPad Air 1st gen MD790LL/A (2013-2015)? Thank you!

Asked 4 years ago by Moi.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Black

Q: Questiondoes it come in other colors

Asked 4 years ago by happy.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Pink Sand

• A:Answer Yes

  Answered 4 years ago by ImPS

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAll the customer photos that have shots of the back show a smaller camera hole. Are you selling an updated version of that Apple folio model that works for the 2020 iPad Pro? I almost bought it, but canceled when I saw older 2019 iPadPro camera cutout.

Asked 4 years ago by ApacheWebsiteHosting.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer I have the iPad Pro 2020 and I recommend you buy this product. It is the Apple Folio Model.

  Answered 4 years ago by Great

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this case somehow fit the apple pencil in it?

Asked 4 years ago by natron.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Black

• A:Answer No, the pencil is exposed with this case.

  Answered 4 years ago by cmllrVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan kids do school work on them

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer I don't see why not

  Answered 2 years ago by capt

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it charge pencil

Asked 4 years ago by Me.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer The cover itself does not charge a pencil. Only an iPad, such as a later model iPad Pro that is designed to charge the pencil, can do such when the pencil has been magnetically attached to the iPad. The Folio does not cover the side of the iPad that is designed for attaching the pencil.

  Answered 4 years ago by mmauriciVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwill the pencil still be able to charge with the folio

Asked 5 years ago by kayzee.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer Yes

  Answered 4 years ago by Lee717

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen it says 1st and 2nd generation, do I get to pick which one I own? I currently have a 1st generation so how would I make sure I get a 1st generation case when I order this rather than the 2nd generation (2020) case?

Asked 5 years ago by Tea.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro (1st and 2nd Generation) - Black

• A:Answer Hello, The new 2nd generation folio will fit both 1st gen 2018 and 2nd gen 2020 iPad pros. There is just a larger cutout for the new camera. You can likely get the older 1st gen folio at a lower price though.

  Answered 5 years ago by MikegolfVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the case fix for ipad pro 11” new model (4 generation)?

Asked 5 years ago by Tp.

This question was asked about the related product: Apple - Smart Folio for 11-inch iPad Pro - Charcoal Gray

• A:Answer Generation 4 does not exist for the iPad Pro 11”. iPad Pro 11” only goes up to generation 2, which is the most current model as of May 2020

  Answered 5 years ago by MissTexas

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (2)