Questions & Answers

Q: QuestionWhat is the maximum resolution supported by this Apple TV?

• A:Answer The maximum supported resolution is 2160p (4K).

Q: QuestionDoes this Apple TV support Dolby Atmos?

• A:Answer Yes, it supports Dolby Atmos for an immersive audio experience.

Q: QuestionWhich processor is used in this Apple TV?

• A:Answer This Apple TV is equipped with the A15 Bionic chip.

Q: QuestionIs the battery in the remote control rechargeable?

• A:Answer Yes, the remote control comes with a rechargeable battery.

Q: QuestionWhat type of storage does this Apple TV have?

• A:Answer This Apple TV uses internal storage.

Q: QuestionWhat is the difference in the Ram size, 128 GB being the biggest. Are videos stored there or does the larger size mean better resolution? I have a 2nd generation Apple TV(I think) and it always stops playing after about 10 minutes.

Asked 2 years ago by Rodney.

• A:Answer Sounds like you should upgrade. The 128GB is for storage not the ram. The ram pertains to the new chip A15 bionic chip and it is 4GB. If your device is shutting down after 10 minutes. Then you need or should upgrade to the new Apple TV. I have the 128GB model and so far it is head and shoulders better than the previous devices. By the way I have owned all the previous versions.

  Answered 2 years ago by WilliamJVerified Purchase

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Q: QuestionDoes it connect and operate with ease on hotspot from a mobile phone? Namely iPhone 12.

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by February142021Verified Purchase

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Q: QuestionI am subscribed to Netflix and prime amazon can i store movies to apple tv 3rd generation hard drive without being subscribed to apple tv 3rd generation?

Asked 2 years ago by Joel.

• A:Answer you do not need to subscribe to apple tv at all. click the home button twice to access your apps.

  Answered 2 years ago by RyanTVerified Purchase

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Q: QuestionI have an older model - recently the picture on my LG is freezing with a circle in the middle. When I stream directly from my phone and bypass the Apple I have no freezing issues. Would the new model Apple eliminate the freezing issues

Asked 2 years ago by Jeffrey33.

• A:Answer Possibly, but you may have Wi-Fi issues. Reset your modem and router or consider a new router if you have an old one supplied by your internet service provider.

  Answered 2 years ago by ElmerVerified Purchase

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Q: QuestionIs this the new 2022 model that supports Hulu and other apps?

Asked 2 years ago by Charlie.

• A:Answer This is the new 2022 model. The last model supported Hulu also but this one has Dolby vision and HDR 10+

  Answered 2 years ago by DspiderVerified Purchase

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Q: QuestionDoes this model support ethernet.

Asked 2 years ago by chaz.

• A:Answer Yes it does.

  Answered 2 years ago by BxnymVerified Purchase

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Q: QuestionIs there a fee for using Apple TV. Do I have to subscribe to some company.i

Asked 2 years ago by Bobby.

• A:Answer I'm not sure if you mean the apple tv device or Apple TV+ (plus) subscription but It's just a (powerful) device like your phone. You can use anything that is free for free such as YouTube. Or you can pay for Apple Music or Apple TV+ (Plus) like you would for Netflix or Spotify.

  Answered 2 years ago by MashuuVerified Purchase

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Q: QuestionWhat refresh rate is this 3rd Gen 4K capable of?? Does it stop at 60hz or Can it do 120hz for optimal gaming experience.

Asked 2 years ago by lulu.

• A:Answer The new Apple TV 4K has HDMI 2.1: HDMI 2.1 allows for higher resolutions like 8K and higher frame rates of up to 120 frames per second (fps). Resolution improves the clarity and sharpness of the picture, which means you can simply see more details, and have less distance to the screen or a bigger screen without noticing any pixels.

  Answered 2 years ago by NameNik

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Q: QuestionAUDIO: Does this new model support Dolby Digital output instead of PCM on apps such as VUDU, Netflix, etc, when Dolby Atmos is not supported?

Asked 2 years ago by Arturo.

• A:Answer Yes

  Answered 2 years ago by BradVerified Purchase

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Q: QuestionDoes this unit have spatial audio

Asked 2 years ago by Grandadto4.

• A:Answer Yes it has Spatial Audio/Dolby Atmos. I use it on my Yamaha receiver. I don't remember if it's automatically set or if you need to go into the options to set it. You can also enable Lossless Audio for higher quality sound. Such a huge difference than listening via YouTube or even Spotify.

  Answered 2 years ago by MashuuVerified Purchase

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Q: QuestionDoes this have the MLB.tv app?

Asked 2 years ago by TLue.

• A:Answer Hello. No the MLB app does not come preloaded. Simply download it from the preloaded App Store on your new Apple TV. It’s the same process as if you were downloading the MLB app onto your iPhone.

  Answered 2 years ago by DmprVerified Purchase

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Q: QuestionI have an apple box currently that I use to access my computer library of music(under apple), this allows me to play the computer based music in my family room, the ? is will this box support that same process in my rec room

Asked 1 year ago by Duckie.

• A:Answer It does! Have fun!

  Answered 1 year ago by AirmanpdxVerified Purchase

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Q: QuestionDoes it come with an HDMI cable to connect it to the TV or do I need to purchase one separately?

Asked 1 year ago by BamafanAUgrad.

• A:Answer Yes, it includes the HDMI.

  Answered 1 year ago by TinyjoeDaleVerified Purchase

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Q: QuestionDo you need to have a hardwire internet service or can it be used just through Verizon cell service off air?

Asked 1 year ago by Arch319.

• A:Answer You have to have this connected through Wi-Fi or ethernet. So if your phone has hot spot you could use it with that, but I wouldn't recommend it because it will use your data very fast.

  Answered 1 year ago by Johnson1992Verified Purchase

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Q: QuestionWhat does Ethernet do on apple tv

Asked 2 years ago by Betsy.

• A:Answer If you want to access the internet through a wired connection you would want the ethernet connection to connect to your modem/router. If you want to use WIFI only you don't need the one with the ethernet.

  Answered 2 years ago by ChipVerified Purchase

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