Questions & Answers

Q: QuestionCan I access Apple experts 24/7 through AppleCare+?

• A:Answer Yes, AppleCare+ includes 24/7 priority access to Apple experts by chat or phone.

Q: QuestionDoes AppleCare+ include unlimited incidents of accidental damage protection?

• A:Answer AppleCare+ for iPad does include unlimited incidents of accidental damage protection, however, each incident is subject to a service fee and tax.

Q: QuestionIs there a service fee for each accidental damage incident?

• A:Answer Each incident of accidental damage is subject to a service fee, plus applicable tax.

Q: QuestionHello. I purchased an Apple Pencil when I purchased my ipad (with apple care). The pencil has stopped working. Does apple care cover the apple pencil like it does the ipad itself?

Asked 1 year ago by Sully.

This question was asked about the related product: AppleCare+ for iPad - Monthly Plan

Q: QuestionMy iPad was stolen, I still have monthly payments on it. Is there a way I can get another one with Apple care + or do I just get another iPad and pay monthly payments on that and finish monthly payments on the stolen iPad

Asked 2 years ago by Tony.

Q: QuestionHow do I cancel my Apple care?

Asked 2 years ago by Ck.

This question was asked about the related product: AppleCare+ for iPad - Monthly Plan

Q: QuestionIf you have a monthly plan, is there a limit where you have to renew it?

Asked 2 years ago by Hector.

Q: Question(2 year plan appleCare vs monthly). If the 2 years are up will i get a reminder to renew my coverage? or will it just stop? and would I have the option to pay monthly after? If I chose the monthly payment, is there a limit on length of time for coverage?

Asked 3 years ago by gloworm.

This question was asked about the related product: AppleCare+ for iPad - Monthly Plan

• A:Answer Yes you will get a reminder within 30 days of expiring. As to if it can be renewed that is at apple’s discretion. Meaning some people get to renew on the monthly coverage and others don’t get it renewed. Thats why I chose the monthly coverage.

  Answered 3 years ago by PeterVerified Purchase

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Q: QuestionDoes this cover broken screen?

Asked 3 years ago by Red1234.

Q: QuestionDoes the I-pad have a warranty? If so, does the monthly coverage pick up after warranty

Asked 3 years ago by Anonymous.

Q: QuestionDoes the applecare cover the power cord? Ours stopped working.

Asked 3 years ago by Mdallm.

This question was asked about the related product: AppleCare+ for iPad - Monthly Plan

• A:Answer Yes it is covered underneath the Apple care plus it’s hardware and software that is covered

  Answered 3 years ago by Harry

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Q: QuestionHello, do I have to make an appointment at Best Buy to fix my phone through apple care?

Asked 3 years ago by Natalia.

Q: QuestionHow do I change my card on file

Asked 4 years ago by Anonymous.

Q: QuestionDoes (Apple Care +) cover stolen ipads, and would the " Lost my phone app " work with ipads that are not phones? Thanks!

Asked 4 years ago by Starraven.

Q: QuestionDoes AppleCare cover lost/stolen charge adapter and wire?

Asked 4 years ago by Flowen2021.

• A:Answer I don’t think it does. Only damage to the iPad.

  Answered 4 years ago by HappydayVerified Purchase

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Q: QuestionDoes Apple Care+ cover broken screens?

Asked 4 years ago by Bertha.

This question was asked about the related product: AppleCare+ for iPad - Monthly Plan

• A:Answer Yes

  Answered 4 years ago by Good

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Q: QuestionDoes apple care cover stolen?

Asked 4 years ago by Lex.

• A:Answer yes, you just have to make sure you had it on lost my iphone app. that way they know its on lost or stolen mode. its your proof. just happened to me. So i have to go in tomorrow.

  Answered 4 years ago by Zeotron

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Q: QuestionI also would like to remove the Apple Care charge off of my acct. How?

Asked 5 years ago by Shic.

• A:Answer Call the GeekSquad: 1-800433-5778

  Answered 4 years ago by leli

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Q: QuestionHow do I remove this apple care? I paid off this purchase last month and don’t want any more payments

Asked 5 years ago by PaidInFull.

This question was asked about the related product: AppleCare+ for iPad - Monthly Plan

Q: QuestionHow do I change the payment card for apple care

Asked 5 years ago by Gift.

• A:Answer Call the GeekSquad: 1-800-433-5778

  Answered 4 years ago by leli

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