Questions & Answers

Q: QuestionWhat type of support is offered with this plan?

• A:Answer This plan offers direct access to Apple experts for technical support.

Q: QuestionWhat does AppleCare+ for Watch cover?

• A:Answer This plan provides coverage for your Apple Watch, battery, and included accessories.

Q: QuestionWhat kind of repairs are available under this plan?

• A:Answer This plan offers mail-in or carry-in repair options.

Q: QuestionHow long is the coverage period for this AppleCare+ plan?

• A:Answer This AppleCare+ plan provides coverage for 24 months.

Q: QuestionDoes this plan include software support?

• A:Answer Yes, this plan includes software support for watchOS, iCloud, and Apple-branded Apple Watch apps.

Q: QuestionI bought an Apple watch from Best Buy. I also bought an Apple Care Plus. I received an Apple Watch, but I do not know how to register Apple Care Plus. Ask whether it is automatically registered or what procedure is available.

Asked 5 years ago by daehoon.

• A:Answer Applecare is automatic applied to the serial number of your Apple Watch. There is nothing you have to do to activate it.

  Answered 5 years ago by JanyVerified Purchase

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Q: QuestionDoes AppleCare plus cover accidental damage to the Apple watch like a broken screen, or any foreseen accidental damage.

Asked 6 years ago by Tony.

• A:Answer It will cover all damage incurred to the watch to include broken/cracked screen. It essentially covers everything except theft.

  Answered 6 years ago by bullittusmc

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Q: QuestionI bought apple watch with the apple care for my daughter. Watch and apple care are billed to me, so when i give her the watch, i would assume the apple care will be in effect for her since watch is a christmas gift for her.??

Asked 5 years ago by rine2007.

• A:Answer Yes. Apple care is attached to the item you purchased it for.

  Answered 5 years ago by KaseyP

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Q: QuestionI accidentally ordered Apple Care with my order - how can I cancel it without interferring with my order?

Asked 6 years ago by Hannah.

• A:Answer Next to the next to the AppleCare there should be a button that says remove just go ahead and click it

  Answered 6 years ago by NeNiGVerified Purchase

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Q: Questioni have a apple watch and have apple care.can i trade it

Asked 2 years ago by roxanne.

Q: QuestionI'm buying an Apple watch SE for my son for Christmas. If I purchase the applecare+ afterwards is the cost still $49? And, do I bring the watch to Best Buy to add it? Thanks! Shayne

Asked 3 years ago by Anonymous.

Q: QuestionHi Does the apple care cover if the air pods pro are lost?

Asked 3 years ago by Anonymous.

Q: QuestionWatch only stays charged for about 12 hrs can it be replaced?

Asked 4 years ago by Bobster55.

• A:Answer You probably need a new battery. The rechargeable ones eventually don’t hold their charge very long.

  Answered 4 years ago by JarmskyVerified Purchase

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Q: QuestionI have a scratch on the face (glass) of my watch, are scratches covered under the AppleCare?

Asked 4 years ago by JL.

• A:Answer Apple care is supposed to cover all damages. On the phone with the apple rep this is what how she explained it to me.

  Answered 4 years ago by KJtechandgadgetsVerified Purchase

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Q: QuestionI bought AppleCare for an Apple Watch but then lost the watch. If I buy another watch, can I switch the AppleCare plan to the new watch?

Asked 4 years ago by HBNS.

• A:Answer Yes you can by call Apple support and transfer the previous Apple care apply to new Watch , please include the agreement number , the old imei from previous watch or series number of model Apple Watch .

  Answered 4 years ago by THD7

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Q: QuestionIs loss of the watch covered under the Apple Care+ 2 year plan?

Asked 4 years ago by MellieO.

• A:Answer No.

  Answered 4 years ago by StarskiVerified Purchase

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Q: QuestionDoes this watch recognize falls by the person wearing it? Apple - Sport Loop for Apple Watch™ 40mm - Pink Sand Model: MTLU2AM/A SKU: 6216164

Asked 4 years ago by Gabby.

• A:Answer Yes my mom almost fell and it worked perfectly so I was happy to know i had set it up for her just in case

  Answered 4 years ago by KJtechandgadgetsVerified Purchase

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Q: QuestionWhat is the difference between two Applecare+ for the watch? SKU:5939019 and SKU:6299688

Asked 4 years ago by Garv.

Q: QuestionI bought an Apple Watch from Best Buy with Apple Care Plus. I received an Apple Watch, and I'm told that Apple Care is automatically applied to my watch by serial number. However, when I check my Apple Support for my watch, it is not listed as active?

Asked 4 years ago by RandyH.

• A:Answer I believe Apple Care comes standard for 1 year from the date of purchase. It won’t show if you didn’t purchase the extra year or two.

  Answered 4 years ago by Momof3munchkins

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Q: QuestionI lost my apple watch charger but have an apple care plan for 2 years, can I get a replacement?

Asked 5 years ago by James.

• A:Answer The apple care is for any defect your watch can get to or get lost somehow so i believe yes it should cover

  Answered 3 years ago by Nana

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