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Page Showing 1-13 of 13 questions
  • QuestionI need directions to use 4 cup Aroma. How much water where does it go same for raw rice. please!!

    Asked by Dotti.

    • Answer Hello, Thank you for contacting Aroma Housewares. With this unit it cooks 1-4 cups of raw rice using the cup provided with the unit. Typically you add the rice to inner pot rinse then fill to corresponding water line.Should have a hard time seeing the line in the inner pot, for white rice it is 1/2 cup more water than the rice being cooked etc. 1cup rice/1 1/2 cups of water. Should you have any other questions or concerns please feel free to contact me at [email protected] or call at 1-800-276-6286 ext. 1 M-F 8:30AM-4:30PM PST. You can ask to speak to me directly or any one of our knowledgeable representatives would be more than happy to assist as well. Kind Regards, Anthony Macalintal Aroma Housewares Customer Support Specialist

      Answered by Aroma Housewares

  • QuestionHow do you clean it

    Asked by Anonymous.

    • Answer Hello, Thank you for contacting Aroma Housewares. With the ARC-914S. There is the nonstick inner pot that can be taken out and washed, as well as a removable inner lid that can be detached from the main lid for cleaning. Other parts that can be cleaned are the removable condensation collector, measuring cup, as well as rice paddle. Should you have any other questions or concerns please feel free to reach out to our customer service team. They are in the office M-F from 8:30am - 4:30pm PST and can be reached at 1-800-276-6286 ext. 1. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co. www.aromaco.com

      Answered by Aroma Housewares

  • QuestionCan I steam lentils in this cooker?

    Asked by EdsCookingMadness.

    • Answer Hi EdsCookingMadness, although we have not tested cooking lentils in this unit, it may be possible to "boil" approximately 1 cup of lentils with 3 cups of water. It is important to stir occasionally and maintain the water above the lentils. We hope that helps.

      Answered by Aroma Housewares

  • QuestionHow does it cook Sushi rice ?

    Asked by Swimcell.

    • Answer Hello, Thank you for contacting Aroma Housewares. The unit makes perfect sushi rice, as well as jasmine, basmati, and other rices and grains. Please feel free to contact our customer service team for any other questions or concerns. Should you have any other questions or concerns please feel free to reach out to us. Our customer service department would be more than happy to assist with any questions or concerns you may have. Our hours of operation are M-F 8:30AM-4:30PM PST, our number is 1-800-276-6286 Ext 1. Again you ask to speak to me or any of our knowledgeable staff will be more than happy to assist. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co. www.aromaco.com

      Answered by Aroma Housewares

  • Questionwhen you say 8 cup cooker does it mean uncooked or cooked rice?

    Asked by James.

    • Answer That refers to cooked rice. The capacity is 4 cups of uncooked rice.

      Answered by Aroma Housewares

  • QuestionIs there a separate brown rice or white rice button feature .

    Asked by Lala.

    • Answer No it don't, just the cook and warm but it can cook brown rice as well.. just as great as white rice

      Answered by Puchita

  • QuestionHow do you release the pan on the inside lid to rinse it? That's where the water/steam collects when cooking rice.

    Asked by Deb.

    • Answer The condensation collector can be removed by simply pulling it out to drain and clean.

      Answered by Aroma Housewares

  • QuestionDoes this come with a vegetable steamer basket? Can it be used to make hard boiled eggs?

    Asked by Anonymous.

    • Answer I would not use it to boil eggs.

      Answered by Camille

  • QuestionHow do I turn cooker off or do I have to unplug it daily

    Asked by Joker.

    • Answer That’s my issue too and I hate that unplugging seems to be the only choice to turn it off.

      Answered by Vivi

  • QuestionHow long does it take to cook about 4 cups of uncooked rice?

    Asked by slhu.

    • Answer About 1/2 hour

      Answered by Bozo

  • QuestionCan I buy the 4 cup model # ARC914S internal pan?

    Asked by Barnkid9.

    • Answer Replacement parts are available at www.AromaCo.com.

      Answered by Aroma Housewares

  • QuestionHow do I steam eggs? Will it automatically shut off?

    Asked by Eggs.

    • Answer Is this a rice cooker or a regular pot? Do people usually cook eggs in rice steamer? Smh

      Answered by JackieJackie30