“I have cox internet when trying to connect the new arris sbg8300 i get not compatable with COX yrt the box n cox web says it is. Help”
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Many of the internet providers want you to use their equipment instead of your own because they make money off of renting their equipment. The installer came out to my house to help me. He had to call back to the service provider a couple of times until he got someone who was willing to add the Arris to my plan. Several of the people he called told him it was not compatible but he told me he knew it was so he just kept calling until he found someone. You might need to keep calling and get different service people on the line until you find someone that is willing to add the modem.
Sorry, there was a problem. Please try again later.No problem connecting to Cox. I had to contact Cox so they could get the modem info. Other than that,no problems. Modem works like a champ. I do have Ultimate 500 plan and it did require a Docsis 3.1 modem.
Sorry, there was a problem. Please try again later.I have comcast internet so I have no idea about cox. The best buy store near me said they only sell modems for the area we live in. Wish I could help better, good luck.
Sorry, there was a problem. Please try again later.Hi Millie, SBG8300 is compatible to work with Cox's services. You can use Cox's self-activation portal (http://www.cox.com/activate) to activate the device
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