A:AnswerYou may want to check the wire. Happened to me. Had to replace the wire. It's not your usual wire as one end has 4 black rings while the other side has 3
A:AnswerIf your playing on xbox one and go over to the settings it will say audio and when you click on that it should say headset volume and you can turn it up from there
A:AnswerIf you google on amazon or even on the Astro page, you can type astroa10 headset wire and they come with a bunch! If you’re looking for a cheaper wire as well amazon has good ones for $10
A:AnswerIt doesn’t have a fluffy ball thingy but I haven’t had complaints and I complain about my friends headsets all the time. so if the mic was bad I would think my friends would take the chance to say my headset was trash but they don’t.