Questions & Answers

Name: Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black
Brand: Astro Gaming
SKU: 6349970
Price: 224.99 USD
Rating: 4.2 (5530 reviews)

Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black

Model:: 939-001680; |
SKU:: 6349970

User rating, 4.2 out of 5 stars with 5530 reviews.

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QuestionBad smell —- Brand new and have a very strong odor on the ear cushions right out if the box. Has anyone else had this problem? Does it go away quickly? It is too smelly to use. I guess I’ll return and hope this isn’t the case in the next headset
Asked 2 years ago by Leroy.
- Answer You are supposed to wear them on your ears, not your nose. Hope this helps.
  Answered 2 years ago by Will
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Questioncan i connect these via usb to both the pc and series x simultaneously, so all i have to do is flip the switch to go between them?
Asked 2 years ago by TeeKay.
- Answer Since the base only has one usb port, I would think no.
  Answered 1 year ago by Chris
  Answer this question
QuestionHey people, if I connect these to my Smart Tv via optical, will I be able to hear either Atmos or DD/DD+? or only stereo? thanks in advance
Asked 3 years ago by Mar2505.
- Answer Mine (Gen 4) didn’t work with digital optical cable to TV but, updating the firmware allows just the usb to handle all the sound. I suppose your TV would need Dolby Atmos
  Answered 1 year ago by Chris
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QuestionWhat is the ear cover? Fabric or vinyl? Thank you
Asked 3 years ago by Danya.
- Answer It’s fabric. Can also disconnect it, has magnets on the ear cover.
  Answered 1 year ago by Roberto
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QuestionSo I got a ps4/pc pair for my new pc as a gift and was wondering if they would work on my xbox as well I don't have a playstation and the person who bought me them didn't know there was a difference in headsets
Asked 3 years ago by Christian.
- Answer I think you just answered your own question. Gotta get the one for the specific console that you have.
  Answered 1 year ago by TrueGamer
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QuestionIs this headphone recommended for someone with a small head? I have a small tiny head will this fit me ?
Asked 3 years ago by Andrea.
- Answer Yes they can fit any size
  Answered 1 year ago by Gustavonajera
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QuestionDoes the PS4/PC version work on Xbox S?
Asked 3 years ago by RichardG24.
- Answer No it does not. You’d have you to buy the Xbox version of the A50!
  Answered 9 months ago by Justin
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QuestionMy last few headsets have broken due to stress on the sides where they adjust to your head size. Will these at any point between 1 month to a year have a chance to do that? I’m just sick of wasting money on a new headset every 5 months.
Asked 3 years ago by Fay.
- Answer I would not be extremely hard on these, honestly the build quality is better compared to a lot of headsets. They feel very sturdy, so I would say they will last longer.
  Answered 6 months ago by Giovanni1204
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QuestionWhat is the Aux port for?
Asked 3 years ago by Anonymous.
- Answer It’s for auxiliary connections
  Answered 2 months ago by David
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QuestionThis headset isn’t pair with the base station anymore what are my options
Asked 3 years ago by John.
- Answer If you still have this issue, you will need to reset the base and reinstall firmware. On the base bottom, there is a small pinhole ear the rear pad. With the base plugged in to your PC (app running), use a paper clip to press that button, put the headset back on the base and reinstall the firmware.
  Answered 1 year ago by Chris
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Questioncan this be used with mic on right side or is it only left side
Asked 3 years ago by mack.
- Answer Only left side
  Answered 1 year ago by Roberto
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QuestionIs the product new or used?
Asked 3 years ago by Pat.
- Answer Depends which option you choose during the checkout process.
  Answered 2 months ago by David
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QuestionHow are these on the ps5 with the hdmi adapter? I'm looking to get these or the virtuoso xt for the ps5.
Asked 3 years ago by Alex.
- Answer Get the branded Sony headset for ps5 way better then trying others that aren’t so compatible.
  Answered 2 months ago by David
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QuestionDoes the Astro a40 or Astro a50 really need the HDMI adapter?
Asked 3 years ago by PG997.
- Answer No
  Answered 2 months ago by David
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QuestionI want to know if yall do pricematch?
Asked 3 years ago by Marcuz.
- Answer They have never priced matched. It’s Best Buy.
  Answered 2 months ago by David
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QuestionIs open box the same as new? Same packaging and no missing accessories?
Asked 3 years ago by Aeres.
- Answer It means it was bought new and then returned within acceptable limits and resold as is.
  Answered 2 months ago by David
  Answer this question
QuestionWhat is the difference between open box and new?
Asked 3 years ago by Anonymous.
- Answer Open box means someone opened it but returned it after seeing it. Usually there’s no difference at all other than the packaging will be less appealing/pleasing to open.
  Answered 2 years ago by Carson
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QuestionI got the ps version on accident although it works with the PC it states Atmos is not included and there is no trial with the ps/pc version. Would it be better to take them back and get the xbox/pc version?
Asked 3 years ago by Scott.
- Answer Atmos is overrated and hardly works with most games. Just keep the ones you have
  Answered 2 months ago by David
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QuestionCurious, why has the price gone down at least twice the past month or so for the ps4 version of the headset?
Asked 3 years ago by JustaBoy.
- Answer Cause ps4 is like 100 years old
  Answered 2 months ago by David
  Answer this question
QuestionHow do you use thses for a Mac book pro?
Asked 3 years ago by Anonymous.
- Answer I don’t think you can. I have a MacBook Pro as well and all I was able to do with it was just customize the headset audio
  Answered 2 years ago by Metsu
  Answer this question

Showing 41-60 of 145 questions

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Questions & Answers

Astro Gaming - A50 Gen 4 Wireless Gaming Headset for Xbox One, Xbox Series X|S, and PC - Black

Q: QuestionBad smell —- Brand new and have a very strong odor on the ear cushions right out if the box. Has anyone else had this problem? Does it go away quickly? It is too smelly to use. I guess I’ll return and hope this isn’t the case in the next headset

Q: Questioncan i connect these via usb to both the pc and series x simultaneously, so all i have to do is flip the switch to go between them?

Q: QuestionHey people, if I connect these to my Smart Tv via optical, will I be able to hear either Atmos or DD/DD+? or only stereo? thanks in advance

Q: QuestionWhat is the ear cover? Fabric or vinyl? Thank you

Q: QuestionSo I got a ps4/pc pair for my new pc as a gift and was wondering if they would work on my xbox as well I don't have a playstation and the person who bought me them didn't know there was a difference in headsets

Q: QuestionIs this headphone recommended for someone with a small head? I have a small tiny head will this fit me ?

Q: QuestionDoes the PS4/PC version work on Xbox S?

Q: QuestionMy last few headsets have broken due to stress on the sides where they adjust to your head size. Will these at any point between 1 month to a year have a chance to do that? I’m just sick of wasting money on a new headset every 5 months.

Q: QuestionWhat is the Aux port for?

Q: QuestionThis headset isn’t pair with the base station anymore what are my options

Q: Questioncan this be used with mic on right side or is it only left side

Q: QuestionIs the product new or used?

Q: QuestionHow are these on the ps5 with the hdmi adapter? I'm looking to get these or the virtuoso xt for the ps5.

Q: QuestionDoes the Astro a40 or Astro a50 really need the HDMI adapter?

Q: QuestionI want to know if yall do pricematch?

Q: QuestionIs open box the same as new? Same packaging and no missing accessories?

Q: QuestionWhat is the difference between open box and new?

Q: QuestionI got the ps version on accident although it works with the PC it states Atmos is not included and there is no trial with the ps/pc version. Would it be better to take them back and get the xbox/pc version?

Q: QuestionCurious, why has the price gone down at least twice the past month or so for the ps4 version of the headset?

Q: QuestionHow do you use thses for a Mac book pro?

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QuestionBad smell —- Brand new and have a very strong odor on the ear cushions right out if the box. Has anyone else had this problem? Does it go away quickly? It is too smelly to use. I guess I’ll return and hope this isn’t the case in the next headset

Questioncan i connect these via usb to both the pc and series x simultaneously, so all i have to do is flip the switch to go between them?

QuestionHey people, if I connect these to my Smart Tv via optical, will I be able to hear either Atmos or DD/DD+? or only stereo? thanks in advance

QuestionWhat is the ear cover? Fabric or vinyl? Thank you

QuestionSo I got a ps4/pc pair for my new pc as a gift and was wondering if they would work on my xbox as well I don't have a playstation and the person who bought me them didn't know there was a difference in headsets

QuestionIs this headphone recommended for someone with a small head? I have a small tiny head will this fit me ?

QuestionDoes the PS4/PC version work on Xbox S?

QuestionMy last few headsets have broken due to stress on the sides where they adjust to your head size. Will these at any point between 1 month to a year have a chance to do that? I’m just sick of wasting money on a new headset every 5 months.

QuestionWhat is the Aux port for?

QuestionThis headset isn’t pair with the base station anymore what are my options

Questioncan this be used with mic on right side or is it only left side

QuestionIs the product new or used?

QuestionHow are these on the ps5 with the hdmi adapter? I'm looking to get these or the virtuoso xt for the ps5.

QuestionDoes the Astro a40 or Astro a50 really need the HDMI adapter?

QuestionI want to know if yall do pricematch?

QuestionIs open box the same as new? Same packaging and no missing accessories?

QuestionWhat is the difference between open box and new?

QuestionI got the ps version on accident although it works with the PC it states Atmos is not included and there is no trial with the ps/pc version. Would it be better to take them back and get the xbox/pc version?

QuestionCurious, why has the price gone down at least twice the past month or so for the ps4 version of the headset?

QuestionHow do you use thses for a Mac book pro?