Questions & Answers

Q: QuestionIs there a warranty for parts included with this headset?

• A:Answer Yes, there is a 1 year warranty for parts included with this headset.

Q: QuestionWhat is the maximum wireless range of this gaming headset?

• A:Answer The maximum wireless range of this gaming headset is 30 feet.

Q: QuestionDoes this gaming headset have a built-in microphone?

• A:Answer Yes, this gaming headset has a built-in microphone that is adjustable.

Q: QuestionWhat platforms are compatible with this gaming headset?

• A:Answer This gaming headset is compatible with Xbox One, Xbox Series X, Xbox Series S and PC.

Q: QuestionHow long does the battery last on this gaming headset?

• A:Answer The rechargeable battery lasts for up to over 15 hours of gameplay.

Q: QuestionDoes this gaming headset offer sound isolation?

• A:Answer Yes, this gaming headset offers sound isolation.

Q: QuestionDoes these headphones work for PS4 ? In Astros website they give you options to choose what console and this one does not give an option.

Asked 5 years ago by billy.

• A:Answer Yes it does. I just got them today in the mail and it said “Xbox one” on them so I was kinda upset because I thought I would have to exchange them. But there’s a switch on the back to change it from Xbox one to PC mode and it works with PS4 on PC mode.

  Answered 5 years ago by AlexanderS

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Q: QuestionWill this be compatible with playstation 5?

Asked 5 years ago by Anonymous.

• A:Answer It’s going to work a little differently depending on which system you opt for, as well as by headset model. Wired sets like the A10, A40, and A40TR will continue to use the 3.5mm port on both the Xbox and PlayStation controllers. Wireless rigs like the A20, the MixAmp Pro TR, and A50 Wireless will work via USB with the PlayStation 5 and Xbox Series X; the latter system requires the headset to download a firmware update. For a full audio mix on the PS5, gamers will need to pick up an HDMI adapter from the company’s website for $40.

  Answered 5 years ago by MrSkyfishVerified Purchase

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Q: QuestionWhat’s the difference between the new headset coming out and the old one that came out 3 years ago as they are both priced the same??

Asked 6 years ago by MMMC.

• A:Answer I had the same question myself, but luckily this video answered just about all of them. Hope this helps! Link: https://www.youtube.com/watch?v=6u6QiVRsWOE

  Answered 6 years ago by EricW

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Q: QuestionSo there are 3 versions (correct me if am wrong) Ps4, Xbox, and one that isn’t for any but is compatible with Pc like this one. Can this specific headset be compatible with ps4 even if it’s not the ps4 version?

Asked 6 years ago by IvanC.

• A:Answer There are only 2 versions for gen 4 astro A50. PS4 version and XBOX ONE version, both compatible with pc. Model number 939-001673 is ps4/pc version (black) and model number 939-001680 xbox (gray). Both have a switch at the back of base station for console or pc. This headset is great Only downside is the price.

  Answered 6 years ago by JundVerified Purchase

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Q: QuestionDo these the astro A50 use a mixamp? For audio

Asked 6 years ago by Nate.

• A:Answer The mixamp is combined into the base station where you dock the headset. Therefore, you can do mixamp type things on the right ear cup of the headset such as balance game/chat sound and master volume.

  Answered 6 years ago by SILKY

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Q: QuestionAre these A50s gen 4? I’m asking because I also want the mod kit that goes with this headset.

Asked 6 years ago by EliteKing.

• A:Answer Yes they are the Gen 4.

  Answered 6 years ago by AnthonyVerified Purchase

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Q: QuestionWould these work with an iPhone wirelessly?

Asked 6 years ago by SkyShadowNinja3.

• A:Answer No they are not Bluetooth they are wireless. They use a transmitter from pc or console to headphones

  Answered 6 years ago by Gamer30

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Q: QuestionWhat's the difference compared the the current A50's?

Asked 6 years ago by emanericr.

• A:Answer Longer battery life, better audio, Dolby atmos, stronger build.

  Answered 6 years ago by Astro

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Q: QuestionWill the prior gen base stations work for charging/pairing with this new gen?

Asked 6 years ago by CheeseWhiz.

• A:Answer No , this gen is slightly different in size , my Gen3 set would not fit in the Gen4 base

  Answered 6 years ago by Rick

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Q: QuestionWill it be quick to use? I've read/seen that it Might have to be setup with a computer or app, so can we skip all that and use it right away?

Asked 4 years ago by JustaBoy.

• A:Answer Honestly, you could use it straight out of the box but I recommend that you do complete the setup through the computer. I started to use mine without the setup and it works fine but my teammates would always complain about how low I sounded and that I sounded super far so I’d say just to do the setup.

  Answered 4 years ago by JustaGirlVerified Purchase

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Q: QuestionWill these also work with the new Xbox series x that just came out

Asked 5 years ago by Gamer.

• A:Answer Yes

  Answered 5 years ago by Goatedgirlfriend

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Q: QuestionDo the astro A50 wireless work for the PlayStation 5? If so I would buy them for the PS5

Asked 5 years ago by Andy.

• A:Answer These certainly will work with PS5 as well. Last Gen consoles utilized audio passthrough by optical cable and can now accomplish surround sound through usb!

  Answered 5 years ago by MafiosoLuciano

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Q: QuestionCan the A50 be charged without having to use the console? If so, what can I use?

Asked 5 years ago by Gerry.

• A:Answer I assume you mean the base when you say "console". There is a micro USB port on the bottom next to the contact pads for charging on the base. I briefly plugged it in that way, and it seemed to work as a charger. If so, I will be using that going forward, as the base as a charger is stupidly horrible design.

  Answered 5 years ago by sunshinecycling

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