Questions & Answers

Q: QuestionWhat type of ssd is this and ram

Asked 5 years ago by Wronnoc.

• A:Answer RAM is SAMSUNG with 8GB per piece and a total of two pieces.

  Answered 5 years ago by Charlie

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Q: QuestionWhat motherboard is it and what is there a glass panel?

Asked 5 years ago by Wronnoc.

• A:Answer The motherboard is proprietary for the GL12CX desktop, it's not a retail motherboard with a model number. The glass panel is the side panel were internal parts are accessed.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionCan I use 2 monitors on this unit? If so, what kind of connections?

Asked 5 years ago by Looney.

• A:Answer Yes you can connect 2 monitors. There are HDMI, display port, and even a usb-c port. I have 2 FullHD Monitors hooked up. One 144 hz and one 60 hz. Also have a Sony a6000 connected to the usb-c port as a webcam for streaming. I uploaded a pic of just the monitors hooked up so you can see the connections.

  Answered 5 years ago by HappyGamer74Verified Purchase

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Q: QuestionWhy is the OS installed on the HDD (according to an response above from ASUS to another person's question) - and not the SSD...? That makes no sense...

Asked 5 years ago by NGamer.

• A:Answer The machine I bought from Best Buy had the OS installed on the SSD and not the hard disk drive.

  Answered 5 years ago by pmg0Verified Purchase

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Q: QuestionDoes this model include the swappable SSD tray? Also, is there an optical drive?

Asked 5 years ago by John.

• A:Answer It does have the swappable SSD tray. It does NOT have the optical drive.

  Answered 5 years ago by Topher

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Q: QuestionWhat power supply does is unit come with and what is the manufacturer name of the memory installed?

Asked 5 years ago by Anonymous.

• A:Answer The desktop comes with a 750 watt power supply unit and Hynix RAM.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow many fans does the pc have

Asked 5 years ago by RituM.

• A:Answer It has one fan in the chasis. The CPU is liquid cooled so the fan for the radiator is on the the case ceiling.

  Answered 5 years ago by Topher

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Q: QuestionCan I uograde from the 2080 to the 2080 super rather than just having a 2089 blower style in here?

Asked 5 years ago by Joe.

• A:Answer I mean why would you want to do that? The difference in performance is less than 5% you get maybe 3-5 fps difference from the RTX 2080 to the RTX 2080S and only about 10-15 fps difference from the 2080 to the 2080 Ti on benchmarks I've seen on certain games, not worth the extra money tbh for less than a 20% performance increase.

  Answered 5 years ago by OScar

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Q: QuestionWhere do you put a disk at?

Asked 5 years ago by Anonymous.

• A:Answer Assuming you mean the additional bay for a SSD, there is a tray in the front of the case, which you can insert a SSD like you would back in the day when optical drives were included by default. If you mean an SD card, then there is a slot in the front of the case for that as well.

  Answered 5 years ago by pmg0Verified Purchase

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Q: QuestionHow many monitors can be hooked on? how many HDMI ports does it have?

Asked 5 years ago by anouk.

• A:Answer The max amount of monitor the GL12CX supports is 4 monitors, which uses 1 HDMI, 2 DisplayPort, and 1 USB Type-C.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionI’m not a genius when it comes to pc, but I’m planning to get one. I was wondering if it’s possible to switch out the hard drives for one that has more storage?

Asked 5 years ago by Sele.

• A:Answer Yeah, you can swap out hard drives. There is also a hot swap spot for an SSD in the front.

  Answered 5 years ago by AshleyVerified Purchase

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Q: QuestionCan I use the Alienware 240hz HDMI monitor with G-Sync on this computer and get 240hz.

Asked 5 years ago by Jordan.

• A:Answer Yes , You can use g-sync with this config . But the fps you get from games might not reach to 240 , it depends to the game

  Answered 5 years ago by ArmzVerified Purchase

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Q: QuestionDoes this include a non glass panel?

Asked 5 years ago by Wronnoc.

• A:Answer It comes with a non glass panel but the package includes a glass panel that you can change for the left panel.

  Answered 5 years ago by Charlie

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Q: QuestionWhat is the highest temperature this computer support or is recommended? I try it not to get over the 80 degrees.

Asked 3 years ago by Ignair.

Q: QuestionI tried adding another m.2 SSD but the screws ripped so now I can't unscrew the dimm.2 cover to install the new M.2 NVMe drive. What's the name/model of the dimm.2 so I can get a replacement?

Asked 3 years ago by Anonymous.

Q: QuestionI need to purchase a battery backup (UPC) for this computer. Can you recommend one please? Or at least a size?

Asked 3 years ago by Jackie041115.

Q: QuestionDoes the liquid cooler come pre filled?

Asked 4 years ago by Tj.

Q: QuestionHow many case fans can it fit?

Asked 4 years ago by NONE.

Q: QuestionThe one I purchased did not come with the Glass panel or the dust cover for the Swappable Drive. Can I purchase these directly from the factory? Can they be ordered from Best Buy?

Asked 4 years ago by DjnT1.

Q: Questionwill this case fit the nvidia rtx 3080

Asked 4 years ago by Anonymous.