“I bought the ASUS - ROG Ally X 7" 720 definition - Black, and I am playing a Ubisoft connect game, and it shut down. I checked the temperature, and it is 38C. I cannot return it anymore I need help”
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Your price for this item is $799.99
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I would reach out to the manufacture. The system comes with a one year warranty. The first thing I would check is to make sure windows is up to date and and your hardware drivers and firmware are the latest. Depending on the game you may need to reduce the graphics settings of the game in order to play. I had the same problem with CyberPunk.
Sorry, there was a problem. Please try again later.Try resetting Armoury Crate, or do a factory restore. If it persist, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
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