Questions & Answers

Q: QuestionWhat is the refresh rate for the display on this model? Higher end ($1450) shows 120hz but not displayed in this model's Overview/Specs.

Asked 5 years ago by Anonymous.

• A:Answer This model also has a 120Hz refresh rate display.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this model come with a single 16GB RAM stick or an 8GB RAM stick in each channel?

Asked 5 years ago by Sam.

• A:Answer This model comes with 2 x 8GB modules. One module is attached to the board and one is upgradeable.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionSOLD OUT ALREADY? When will it be back in stock?

Asked 5 years ago by Anonymous.

• A:Answer I was able to place my order when it was in stock, and I just received it today, so it is actually released. Just be on the lookout for a restock.

  Answered 5 years ago by Lupe

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Q: QuestionWill this model also be able to reach 10 hours of battery life?

Asked 5 years ago by Steve.

• A:Answer This model supports up to 10hrs battery life.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the refresh rate on this model?

Asked 5 years ago by Kabir.

• A:Answer Yes, this model also has 120 Hz refresh rate and basically same panel as the RTX 2060 model. You can get the detailed spec from the Newegg Canada site where it has been listed. https://www.newegg.ca/gray-asus-rog-ga401iu-bs76-gaming-entertainment/p/N82E16834235400?

  Answered 5 years ago by Cilus

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Q: QuestionIs the GPU GTX 1660 Ti or 1660 Ti Max Q?

Asked 4 years ago by Javed.

• A:Answer This model features the 1660Ti with Max-Q design.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes this have the lights on the cover as shown in the pictures?

Asked 4 years ago by Morgan.

• A:Answer This version doesn't have the LED cover, the 2000$ version does have tho!

  Answered 4 years ago by AbdDaaboul

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Q: QuestionDoes this model really come with an RGB keyboard, or is it just a white backlit keyboard?

Asked 5 years ago by Lupe.

• A:Answer No G14 model has RGB lighting just a backlit keyboard

  Answered 5 years ago by ZODD

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Q: QuestionDoes this model have the animatrix display on the back?

Asked 4 years ago by STOUTM.

• A:Answer No it does not!

  Answered 4 years ago by AbdDaaboul

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Q: QuestionWhat kind of an adapter do I need to connect this computer to a CAT 6 Ethernet cable?

Asked 3 years ago by ChurchTech.

Q: QuestionAre you able to make the refresh rate higher?

Asked 4 years ago by Grant.

• A:Answer The laptop's display refresh rate cannot go higher that 120Hz.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhat is the batter life

Asked 4 years ago by Landon.

• A:Answer You can expect up to 8 hours of web browsing with this machine.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes it have a finger print censer.

Asked 4 years ago by Landon.

• A:Answer Yes, it’s the first ROG laptop to feature fingerprint login on the power button.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs this laptop an all-metal laptop?

Asked 4 years ago by All.

• A:Answer The case material is made of metal.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs it worth getting this over the ASUS ROG Zephyrus G14 14" AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD? I was really hoping to get the eclipse gray model, but I don't see it in the "reasonable" price less than $1500

Asked 4 years ago by Jenn.

• A:Answer Both machines should offer very similar gaming performance.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWill this laptop go on sale?

Asked 4 years ago by Benjamin.

• A:Answer For pricing information, please contact Best Buy customer service directly.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionI havent seen where it says it has a USB C Port, does it have one and will it support VR? Ive been lied to previously about a supposed VR Ready Laptop.

Asked 4 years ago by Saber.

• A:Answer Actually that is a negative, I own this model and it only contains one usb type C port on the left side and 3 regular usb ports, 1 on left before the USB C and 2 on the right.

  Answered 4 years ago by DirkuDirk

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Q: QuestionWhy is this model $100 more expensive than the white version with the RTX 2060? Is the grey color in that high demand to justify a laptop which probably should be over $300 cheaper?

Asked 4 years ago by Dave9.

Q: QuestionWhat is the shipping weight for this laptop?

Asked 4 years ago by Ed.

• A:Answer The shipping weight of the laptop is 8.2 lbs

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes this model have the LED back panel as we see on other Zephyrus g14? https://www.notebookcheck.net/fileadmin/Notebooks/News/_nc3/Asus_ROG_Zephyrus_14_gaming_laptop_header_jpg.jpg

Asked 4 years ago by Aasil.

• A:Answer No it does not.

  Answered 4 years ago by ASUS Answers

  
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