Questions & Answers

Q: QuestionWhat is the screen size of this ASUS laptop?

• A:Answer The ASUS ROG Zephyrus G14 laptop features a 14-inch screen.

Q: QuestionDoes this laptop include a trial of Microsoft Office?

• A:Answer Yes, this laptop includes a 30-day trial of Microsoft Office 365.

Q: QuestionWhat is the storage capacity of this laptop?

• A:Answer This ASUS ROG Zephyrus G14 laptop has a storage capacity of 1TB SSD.

Q: QuestionWhat is a benefit of the AMD Smart Access Memory in this laptop?

• A:Answer The AMD Smart Access Memory enables AMD Ryzen processors to harness the full potential of the graphics card memory, delivering high-speed performance for the ultimate gaming advantage.

Q: QuestionWhat type of graphics card does this ASUS laptop have?

• A:Answer This ASUS laptop is equipped with the NVIDIA GeForce RTX 4060 graphics card.

Q: QuestionHow much RAM does this gaming laptop have?

• A:Answer This gaming laptop comes equipped with 16GB of LPDDR5X RAM.

Q: QuestionCould its RAM be upgraded to 32 GB?

Asked 1 year ago by Jack.

• A:Answer No. The RAM is soldered on. It can’t be upgraded per all the YouTube reviews. This is a downgrade from the 2024 and before models that had one RAM chip soldered but one RAM slot available for upgrade. The so-called Asus Rep who is placing mal-informed answers herein on behalf of Best Buy, might perhaps be a hallucinating AI that is making things up based on inaccurate training data? A note to Best Buy. Please hire actual smart humans to answer your questions factually. Your current mal-info is a fast road to bankruptcy.

  Answered 1 year ago by Anonymous

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Q: QuestionWhen will the eclipse grey option be available on Bestbuy along with 32 GB RAM with 4060 Variant ,does it come with international warranty?Please someone from Asus answer these

Asked 1 year ago by Anonymous.

• A:Answer This is probably not a question for Asus but rather for Best Buy (who rarely answers by the way). But as Best Buy customers we can answer with about 99% certainty. Best Buy has never recently offered the Zephyrus G14 in Eclipse Grey so unlikely to do so. A different white than last year, still white. Never yet seen BB computer with intl warranty. BB 2024 models (so far) only 16 GB+4060 or 32 GB+4070. Go to Asus eShop for possible 32 GB+4060 (unless BB stocks it later on cuz nobody buys their silly 16 GB variant - what gamer wants non-upgradeable 16 GB - as dumb as BB only stocking 8 GB Macs).

  Answered 1 year ago by Anonymous

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Q: QuestionDoes it have international warranty or does asus give international warranty on the bill? I am planning to shift to India for a year will the warranty be honoured?

Asked 1 year ago by Valecis.

• A:Answer No, this laptop model comes with a one year local warranty, it is not valid in India.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionDoes it come with the case or USB-C charger, or just the normal one? I assume it does not, but I was wondering. I believe it's just ones bought from Asus's website that come with these accessories.

Asked 1 year ago by Name.

• A:Answer It comes with Asus' proprietary charger. You can use any 100W USB C charger. If you want to stay with ASUS, they have the ROG USB C charger at a steep discount.

  Answered 1 year ago by JohnKVerified Purchase

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Q: QuestionCan this computer run civil engineering software, like Civil 3D, Auto Desk and Auto Cad?

Asked 6 months ago by Ramirez.

• A:Answer The ASUS GA403UV is a powerful laptop with a fast processor and a great graphics card, making it well-suited for running demanding civil engineering software like Civil 3D and AutoCAD. You'll be able to handle detailed designs and complex calculations with ease.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionCould u state the specifications of the camera.

Asked 11 months ago by Aiden.

• A:Answer The ASUS ROG Zephyrus G14 (GA403UV) features a 1080P FHD IR camera for Windows Hello. It combines high-resolution video with infrared capabilities for secure facial recognition.

  Answered 11 months ago by ASUS Answers

  
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Q: QuestionIs the OLED touch screen?

Asked 1 year ago by tyler.

• A:Answer No, but it is an absolutely gorgeous display! If its on sale, I recommend get it! Slim and gorgeous like a macbook, can play all games with dlss on highest settings. Ridiculously powerful and battery life is great

  Answered 1 year ago by NaveedVerified Purchase

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Q: QuestionDoes the display support sRGB or DCI-P3?

Asked 3 months ago by James.

• A:Answer The ASUS GA403UV (ROG Zephyrus G14 2025) features a 3K OLED ROG Nebula Display with 100% DCI-P3 color coverage. https://rog.asus.com/laptops/rog-zephyrus/rog-zephyrus-g14-2024/

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionIs there an open memory slot to add more ram to upgrade it to 32 GB ram laptop ?

Asked 11 months ago by Buyer007.

• A:Answer No, there is no available slot for upgrade or expansion.

  Answered 11 months ago by IsaacVerified Purchase

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Q: QuestionDoes it come with a global warranty or US Local warranty only? I travel to India frequently and might require support there.

Asked 1 year ago by Anonymous.

• A:Answer This laptop model comes with a local warranty, it is not valid in India.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionHas anybody had issues with their WiFi? I've been told by many people that the Mediatek chips used on AMD boards have many issues.

Asked 1 year ago by Jeff.

• A:Answer They have issues when in a large, corporate office environment where there would be several routers and access points that you would be utilizing as you walk around the area. I don't think this is an issue for most, hasn't been for me.

  Answered 1 year ago by OwenVerified Purchase

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Q: QuestionWhat are the fans like in this model?

Asked 1 year ago by mini.

• A:Answer There are three fans in total, two large ones toward the top of the keyboard and one smaller one toward the middle of the keyboard. The two larger ones are fairly silent, especially on “silent” mode. The single smaller fan is slightly higher pitched, and while I anticipated that it would annoy me before I purchased this device, I have been presently surprised at how much I’m generally able to ignore it.

  Answered 1 year ago by CalebVerified Purchase

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Q: QuestionCan you turn off the slash light on the back of the screen in the bios/uefi or can you only disable it via Armory Crate?

Asked 1 year ago by Markus.

• A:Answer I recommend downloading G-Helper and using it to disable the slash lighting.

  Answered 1 year ago by Name

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