Questions & Answers

Q: QuestionWhat kind of connectivity does this ASUS adapter offer?

• A:Answer This adapter provides wireless connectivity via Bluetooth 4.0 technology.

Q: QuestionWhat is the data link protocol used by this adapter?

• A:Answer This adapter uses Bluetooth 4.0 as the data link protocol.

Q: QuestionIs this ASUS adapter compatible with older electronics?

• A:Answer Yes, it has full backward compatibility to support connection to older electronics.

Q: QuestionHow does the ASUS adapter connect to my device?

• A:Answer It connects directly to a USB port for easy installation.

Q: QuestionWill this only work with an ASUS PC or any PC?

Asked 4 years ago by Anne.

• A:Answer The USB-BT400 USB adapter with Bluetooth dongle Receiver supports any PC with Windows 10/8/7/XP Plug and play.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionI’m building a windows 10 pc, will this adapter make it so I can connect Xbox and ps4 controllers to it?

Asked 4 years ago by Xiba.

• A:Answer It will depend on the model of Xbox controller you have. Older versions of the Xbox controller require Microsoft's proprietary Xbox adapter. I'm fairly certain that all Dualshock 4 controllers will work with this dongle, but keep in mind that not all PC games natively support Dualshock 4 controllers.

  Answered 4 years ago by MatthewVerified Purchase

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Q: QuestionWill this let me connect my SteelSeries Bluetooth Gaming headset to my PC?

Asked 4 years ago by JohnnyGorka.

• A:Answer Yes!

  Answered 4 years ago by Hoff

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Q: QuestionSo I do not have Bluetooth on my pc. Will this give me Bluetooth?

Asked 4 years ago by Riles.

• A:Answer Yes it works great

  Answered 4 years ago by playfootballVerified Purchase

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Q: QuestionCan this device be used on a TV?

Asked 4 years ago by Sooz.

• A:Answer No, this device is intended for use with computers running Windows OS. https://www.asus.com/us/Networking/USBBT400/specifications/

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes this work on a PS4?

Asked 4 years ago by BEAR.

• A:Answer No, this unit is intended for Windows PCs. https://www.asus.com/us/Networking/USBBT400/specifications/

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionCan I use ear buds with the TV speakers still working?

Asked 4 years ago by JimT.

• A:Answer This unit is intended for use only with Windows PCs. https://www.asus.com/us/Networking/USBBT400/specifications/

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes this work with hp notebook 15 pc

Asked 4 years ago by Anonymous.

• A:Answer If your PC has a USB 2.0 port then it is compatible. https://www.asus.com/us/Networking/USBBT400/specifications/

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionHi, I have a Taotronics speaker that is a bluetooth 5.0. Would this 4.0 bluetooth work with my speaker on my PC windows 8.1 ? Thank you

Asked 3 years ago by tommy.

• A:Answer The speakers should work since Buetooth 5.0 is backward compatible with Bluetooth 4.0, as an industry standard.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionWill this connect to Bluetooth enabled Oticon brand hearing aids. My 92 year old father can't hear his television unless it is on Earthquake mode which is loud enough to cause hearing loss for his neighbors.

Asked 3 years ago by JerryR.

• A:Answer If the TV meets the system requirements of the Bluetooth adapter, the Bluetooth-enabled hearing aids will be able to connect using the adapter.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionWould this give my Asus Sc300 laptop WiFi a good connectivity ? Is there a specific you need to be in when connected?

Asked 4 years ago by Lovely.

• A:Answer Unfortunately no, this device is only a Bluetooth adapter. That means this product will not allow you to connect to a WiFi network as it was not designed for that use.

  Answered 4 years ago by ASUS Answers

  
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Q: Questionwill this work with my pioneer elite SC85 receiver ?

Asked 4 years ago by Anonymous.

• A:Answer I have no idea, but while many Bluetooth adapters are immediately recognized by Windows 10, this one did not work without installing the drivers directly from Asus. It was rather disappointing because I was planning to use it for a presentation device that I use wherever I go. I will need to manually install the drivers every time. All this to say that it is likely that the receiver will not know how to talk to the adapter.

  Answered 4 years ago by DrGenomeVerified Purchase

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Q: QuestionWill this adapter work with the latest Windows 10?

Asked 4 years ago by Rick.

• A:Answer Yes. You can download the latest drivers from here. https://www.asus.com/us/Networking/USBBT400/HelpDesk_Download/

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionMy pc doesn’t have wifi does this device make it so my pc will have wifi comparability?

Asked 3 months ago by Rob.

• A:Answer No, this USB Bluetooth adapter will not work if you are trying to connect to your WIFI network. You need an ASUS - Dual-Band Wi-Fi 6 AX1800 USB Network Adapter instead, if your PC meets its requirements.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionWill this work on Windows 11

Asked 7 months ago by Anonymous.

• A:Answer Yes, the ASUS USB-BT400 is compatible with Windows 11.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionCan I plug this into the USB port of a printer and connect my desktop to it via bluetooth?

Asked 9 months ago by MikeBravo.

• A:Answer Printers without a built-in Bluetooth controller will not support a USB Bluetooth adapter, regardless it's an ASUS or other brand name.

  Answered 9 months ago by ASUS Answers

  
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