Questions & Answers

Q: QuestionWhat is the resolution of the ASUS Vivobook Laptop's display?

• A:Answer The ASUS Vivobook Laptop's display has a resolution of 1920 x 1080, which is also known as Full HD.

Q: QuestionWhat is the maximum battery life of this ASUS Vivobook?

• A:Answer The ASUS Vivobook has a battery life of up to 10 hours.

Q: QuestionDoes the ASUS Vivobook have a backlit keyboard?

• A:Answer No, the ASUS Vivobook does not have a backlit keyboard.

Q: QuestionHow much storage space does this ASUS notebook PC have?

• A:Answer This ASUS notebook PC has a 128GB SSD for storing your files and data.

Q: QuestionWhat type of operating system does this ASUS notebook PC come with?

• A:Answer This ASUS notebook PC comes with the Windows 11 Home in S mode operating system.

Q: QuestionWhat is the screen size of this ASUS Vivobook Laptop?

• A:Answer This ASUS Vivobook Laptop features a 14-inch display screen.

Q: QuestionAre there two ram slots? Can I upgrade the ram to 16 gb?

Asked 1 year ago by BestBuy07928.

• A:Answer Yes, for this model, X1404ZA-I38128, it has an extra slot. It can detect up to 24 GB of RAM. Additionally, if you were wondering, the storage space is also expandable up to 4TB.

  Answered 1 year ago by VerifiedTechnologyVerified Purchase

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Q: QuestionHow do I get this out of S Mode? Every time I try it tells me something went wrong.

Asked 10 months ago by Lalas.

• A:Answer I ran into that "something went wrong" error many times when trying to use the Microsoft method of disabling S mode on my new Windows 11 Home - Vivobook. As a Linux technician, this was quite frustrating. I need to be able to install multiple browsers and Windows Sub-system Linux (from the Windows Store!) to able to work. That is not possible in S Mode. I also learned that you can't just use function keys to access the BIOS menu any longer. My 17yo daughter helped me find an accurate YouTube video to assist. First, I edited the Registry Hive Key to disable the policy that forces S Mode to be enabled. If you're not familiar - BE EXTREMELY CAUTIOUS IN THE REGISTRY! This gentleman (CyberCPU Tech) shows how to do that part, as well as if you are having trouble opening the Registry Editor thanks to Windows security measures: https://youtu.be/ZTWKvDF1dqI. He indicates that you may not need to do anything else in order to disable S Mode. I had to also use Windows Settings >> System >> Recovery to "Restart Now" (related to Advanced startup) in order to access the BIOS. This article may be helpful with that part: https://www.wikihow.com/Turn-Off-S-Mode-in-Windows-11. I used the second method, "Without a Microsoft Account", even though I have a Microsoft account and was logged into it at the time. From the blue landing page, use "Troubleshoot" to see the Advanced Options to get into "UEFI Firmware Settings", aka BIOS. Once the BIOS menu opens, look at the top for the "Security" tab. On the Security tab you should find "Secure boot" enabled. Disable it, save & exit. Double check in Windows >> Settings >> System >> About to verify that S Mode is no longer present. Best of luck!

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  Answered 10 months ago by KristenCVerified Purchase

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Q: QuestionDoes it have a microSD slot ?

Asked 1 year ago by Maurice.

• A:Answer The ASUS X1404ZA does not have a microSD slot.

  Answered 11 months ago by ASUS Answers

  
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Q: QuestionCan anyone give specifics on what brand and exact type of ram this laptop has for upgrade purposes? Thanks

Asked 9 months ago by MrFantastic.

• A:Answer You should install CPU-Z to determine the EXACT RAM that is installed, as "specifications may change without notice." That being said, the one I purchased had Samsung M471A1G44BB0-CWE installed (according to CPU-Z) so that is the module I purchased. Keep in mind that the first "slot" is soldered to the motherboard and not a separate SODIMM module; attached is a photo of the matching RAM module I installed. But you can install literally any DDR4 SODIMM module (up to 16GB), and it is recommended to use the same speed (3200MHz) so you don't end up clocking down the OEM RAM.

  Answered 7 months ago by MortallyWoundedVerified Purchase

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Q: QuestionCan I download Chrome on this computer?

Asked 9 months ago by MORaeRobfromSouthernCali.

• A:Answer Assuming you are referring to the Google Chrome BROWSER, rather than the Google Chrome OPERATING SYSTEM, the answer is "yes."

  Answered 7 months ago by luislast

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Q: QuestionDoes the mouse pad have the weird number keys on it? I don't see it in the picture but I looked at an ASUS model at the store and that one did have it. I just want to confirm if it does or doesn't before I buy it for my high schooler.

Asked 1 year ago by Beth.

• A:Answer Here's what happens when you turn on the numeric keypad that's built into the touch pad: 0123456789/*-% The touchpad reacts like a touch screen: tap for keypad input and drag your finger to move the mouse. I'm becoming a fan here at the store answering your question. BTW, the touchpad has a tiny white LED in upper right corner by numeric keypad on/off, so should be easy for sighted folk to determine when it's on. on/off requires a push, more than just a tap.

  Answered 1 year ago by Anonymous

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Q: QuestionDose this have a charger to charge the laptop

Asked 1 year ago by L.

• A:Answer Yes!

  Answered 1 year ago by LuizCVerified Purchase

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Q: QuestionIs it a 2-in-1/does it have a 360 degree hinge?

Asked 1 year ago by Hello.

• A:Answer 180 degree hinge, but when flat the TN display distorts colors (as viewed from an arms-length from keyboard, about 45 degrees incidence to screen.

  Answered 1 year ago by Anonymous

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Q: QuestionIs there a 2.5 inch SSD bay? Would it be trivial to pop in a spare SSD (and a DDR4 3200 CL 22 16GB SODIMM) without disturbing the boot drive and reinstalling windows?

Asked 1 year ago by Anonymous.

• A:Answer no, this laptop does not have a 2.5ssd/hdd connector. only can replace the 128gb nvme drive and add 1 additional sodimm stick of ram.

  Answered 1 year ago by BonbonVerified Purchase

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Q: QuestionCan I upgrade fromm 128GB SSD to 512GB SSD or higher? Is the SSD M.2 NVMe PCIe 3.0 SSD? Please help!

Asked 1 year ago by Mahin.

• A:Answer Crucial has an upgrade site that makes recommendations based on model number. Here's the first I found: PCIe® 4.0 NVMe M.2 2280 SSD but YMMV.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this also print as needed

Asked 1 year ago by Hornet.

• A:Answer The laptop can be connected to a printer via a USB cable or wirelessly if the printer supports Wi-Fi or Bluetooth.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionWondering if this Vivobook with i3 and 8GB would perform well enough to do a webcast with an external 1080P camera on facebook live for example?

Asked 8 months ago by StreamK.

• A:Answer I have a similar one that I bought 3 years ago, paying 4x the price (although I also opted for a separate GPU and more RAM) and can confirm that it can perform well with an external HD camera for Facebook, conferencing, etc. (although you might have to close most or all other applications). At this sale price, it's an excellent buy.

  Answered 8 months ago by luislast

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Q: QuestionIf I want to upgrade this computer, can I ask Best Buy do it at the store after I paid for the computer ?

Asked 9 months ago by HUOU.

• A:Answer Yes, BestBuy will be able to do a hardware upgrade. Regarding hardware upgrade service fee, please contact BestBuy customer service at: 1-888-237-8289 for details.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionDoes this laptop have speakers? I'm interested for just basic media viewing but I've seen nothing about any speakers in the laptop.

Asked 9 months ago by Luis.

• A:Answer The ASUS Vivobook 14 (X1404ZA) has two built-in speakers.

  Answered 8 months ago by ASUS Answers

  
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