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The answer by ASUS to this question, while not technically false, is ambiguous. There are two memory modules on this laptop. 1 is an 8GB module which is soldered and cannot be changed. The other is removable and that slot alone, according to another ASUS rep, can only accommodate a 16GB bringing total memory to 24GB (8GB soldered and 16GB in the removable slot). However, some users have successfully inserted a 32GB module in the removable slot bring the total to 40GB (8GB soldered + 32GB removable). I wish the ASUS reps responding to these questions were more straightforward, detailed and honest as theirs answers are very ambiguous.
Sorry, there was a problem. Please try again later.I agree with the comment about Asus's inconsistency in answering this question. Poor training for Customer Support? Anyway, I looked it up and found you can add a 32GB module in the removable slot bring the total to 40GB (8GB soldered + 32GB removable).
Sorry, there was a problem. Please try again later.The RAM configuration is, 8GB RAM stick soldered on the motherboard and another 8GB stick on a slot. There is only one RAM slot on the motherboard.
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