A:AnswerWe certainly understand the incovenience this may have caused. However, this specific laptop doesn't have a RGB keyboard. We will contact the appropriate department in order to make the necessary correction.
A:AnswerIt’s not normal to see a tiny hole on your laptop screen. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
A:AnswerNot sure if you still need this info, but I would not recommend using a PCIe 4.0 SSD in SSD slot 2. There is no good way to apply thermal pads or a heatsink. Also, double-sided SSD's wont fit well as there is a connector right under the SSD that will make contact with the SSD. Single-sided PCIe 3.0 SSD is the best. I see no reason why a 4TB SSD wouldn't work. I have 2TB in my SSD2.
A:AnswerAsus doesn't seem to know, above 7 months ago they say it has a second m.2 slot but in this question they say it doesn't. It could be that best buy version doesn't but non best buy does ???