Questions & Answers

Q: QuestionIm confused about the title of this product vs its discription and images. I went ahead and made the purchase on this assuming its the ZENBOOK and NOT the vivo book. Can anyone confirm that I will be receiving the zenbook as ordered?

Asked 1 year ago by Jon.

• A:Answer Yes, you will be receiving the Asus Zenbook. I ordered this one and received the one in the picture.

  Answered 1 year ago by Anonymous

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Q: QuestionHey Best Buy--as of 9-7-23 this listing is confused. Look at the conflicting images & descriptions. Are you selling the ASUS Vivobook Pro or ASUS Zenbook Pro, and what is the correct price?

Asked 1 year ago by MJ.

• A:Answer its the asus zenbook pro 16x oled

  Answered 1 year ago by zenbook

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Q: QuestionDo you offer financing?

Asked 8 months ago by Anonymous.

Q: QuestionCan the IR camera be permanently turned off?

Asked 1 year ago by Create.

• A:Answer To permanently turn off the IR camera on your ASUS UX7602VI laptop, you can keep the camera privacy shutter closed.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionCan it be ordered with the rtx4080 instead of the 4070?

Asked 1 year ago by Eric.

• A:Answer No, it is not available and it cannot be customized with a RTX-4080 GPU.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionDoes it have Bluetooth?

Asked 1 year ago by JustMe.

• A:Answer Yes, the ASUS ZenBook Pro 16X OLED UX7602VI model does support Bluetooth. It comes with a Bluetooth 5.3 Wireless Card. You can learn more about the device by clicking the following link. https://www.asus.com/laptops/for-creators/zenbook/zenbook-pro-16x-oled-ux7602/techspec/

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionSeveral questions: Is the RAM/SSD upgradeable? Hows the battery life? What is the MAX wattage alotted to the CPU/GPU?

Asked 1 year ago by Zev77.

• A:Answer Yes, the RAM/SSD are upgradeable and the battery life is approximately 9 hours of light to medium workload. The CPU has a maximum TDP of 105W and the GPU's maximum TGP is 95W.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionIs this listing for a Vivobook or the Zenbook? The description suggests Zenbook, but the title says Vivobook... I'm purchasing elsewhere because I'm not willing to take the risk at $2700 and receive the wrong item.

Asked 1 year ago by listingcheck.

• A:Answer This specific laptop model is a Zenbook.

  Answered 1 year ago by ASUS Answers

  
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