Questions & Answers

Q: QuestionIs the bottom of this new laptop plastic or the ceramic/aluminum material?

Asked 1 year ago by sean.

• A:Answer The chassis (keyboard deck/bottom panel) is CNC'd aluminum the top lid is aluminum with a ceramic treatment that offers a stone like texture with the Asus (A) logo laser etched into the exterior.

  Answered 7 months ago by RealFearVerified Purchase

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Q: QuestionWhat is the screen's aspect ratio? 16:10 or the more traditional 16:9 ?

Asked 3 weeks ago by TanNYC.

• A:Answer The ASUS UM5606WA (Zenbook S 16) features a 16:10 aspect ratio on its 16-inch 3K OLED display. https://www.asus.com/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/techspec/

  Answered 2 weeks ago by ASUS Answers

  
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Q: QuestionDoes Asus Zenbook S16 come with free Microsoft Office Home? I don't want to spend again just to edit documents.

Asked 1 month ago by Anonymous.

• A:Answer No

  Answered 3 weeks ago by BobDVerified Purchase

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Q: QuestionDoes it have free Microsoft Office Home? I don't want to purchase office edition just to edit my documents.

Asked 1 month ago by Anonymous.

• A:Answer The ASUS Zenbook S16 (UM5606WA) comes with a 1-month trial of Microsoft 365 for new customers.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionIs the memory soldered?

Asked 1 month ago by MikeW.

• A:Answer Yes

  Answered 3 weeks ago by BobDVerified Purchase

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Q: Questioncan the track pad display a numeric keypad?

Asked 2 months ago by jc.

• A:Answer No, the ASUS UM5606WA (Vivobook 16X OLED) does not feature an ASUS NumberPad on the touchpad.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionCan this laptop run Linux adequately?

Asked 2 months ago by javibavi.

• A:Answer yes

  Answered 3 weeks ago by Anonymous

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Q: Questionwhat color is scandonavian white

Asked 2 months ago by mindy.

• A:Answer It’s like an off white, duller version.

  Answered 3 weeks ago by BobDVerified Purchase

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Q: QuestionWill this heat up when doing AI computations? I would be buying this PC (because it has 24GB RAM) to run AI models. Would this overheat the PC?

Asked 2 months ago by InNYC.

• A:Answer Yes, this is not meant to run AI models locally.

  Answered 2 months ago by FacundoLVerified Purchase

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Q: QuestionDoes the Asus Zenbook S 16 3K OLED Touch Screen Laptop with AMD Ryzen AI9 365, 24 GB come standard with a charging cable? I'm on the phone with an Indian customer service rep and the state that it does not. This seems ludicrous. Please get righ answer.

Asked 3 months ago by HarryJ.

• A:Answer Yes, it charges via the USB port and mine came with it's charger.

  Answered 3 months ago by MatthewRVerified Purchase

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Q: QuestionIs this laptop fast enough to edit photos/videos in Photoshop?

Asked 5 months ago by pkhiem.

• A:Answer Yes

  Answered 4 months ago by SusanSVerified Purchase

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Q: QuestionIs there a way to setup this computer without logging into a Microsoft Account? I'm at the initial setup and seems like it's forcing me to sign in.

Asked 5 months ago by GGKK.

• A:Answer You have to. It´s the same with apple.

  Answered 2 months ago by FacundoLVerified Purchase

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Q: QuestionIs this supposed to come with a power block/ AC Adaptor? Mine did not.

Asked 5 months ago by GGKK.

• A:Answer Yes, it should have come with one. In the meantime, you can charge it with any USB-C charger from a phone. A bit slower but it works fine.

  Answered 2 months ago by FacundoLVerified Purchase

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Q: QuestionMany reviews and testers have shown that this model overheats (above 100 deg F !). Asus was going to publish a BIOS update to fix this problem. Have the models on sale here at BestBuy received this BIOS update?

Asked 5 months ago by InNYC.

• A:Answer I´m not sure about the particular update, but mine works great with reasonable heating for the different tasks.

  Answered 2 months ago by FacundoLVerified Purchase

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Q: QuestionIs this laptop compatible with a stylus? I couldn't find any info on this in the description or features.

Asked 8 months ago by Mike.

• A:Answer It is compatible with a stylus, but the screen only opens at about 150 degree angle, so can be awkward in practice.

  Answered 7 months ago by ManBearAttack

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Q: QuestionDoes this model eligible for 2 years international warranty?

Asked 8 months ago by Bader.

• A:Answer ASUS normally provides a 1-year local warranty on this model, an international warranty is not available.

  Answered 8 months ago by ASUS Answers

  
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Q: Questionwhere is the location of the usb ports i can see only 1

Asked 9 months ago by Anonymous.

• A:Answer One USB-A on the right and 2 USB-C thunderbolts on the left

  Answered 7 months ago by ManBearAttack

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Q: QuestionCan it be shipped to India

Asked 9 months ago by Ramki.

Q: QuestionDoes this laptop have a fingerprint reader or just Windows Hello?

Asked 11 months ago by TechJack.

• A:Answer Windows hello, there isn't a fingerprint reader.

  Answered 7 months ago by RealFearVerified Purchase

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Q: QuestionIs the screen glossy or matte?

Asked 11 months ago by TechGuy.

• A:Answer The ASUS Zenbook S 16 (UM5606WA) features a glossy OLED display.

  Answered 11 months ago by ASUS Answers

  
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