Questions & Answers

Q: QuestionWhat kind of interface does this external drive use?

• A:Answer This drive uses a high-speed USB 2.0 interface.

Q: QuestionWhat is the average access time for DVDs with this drive?

• A:Answer The average DVD access time is 160 ms.

Q: QuestionDoes this drive support M-DISC?

• A:Answer Yes, this drive is M-Disc ready.

Q: QuestionWhat is the maximum write speed for DVD+R Double Layer media?

• A:Answer The maximum write speed for DVD+R Double Layer media is 6x.

Q: QuestionHow fast can this drive read DVD-ROM discs?

• A:Answer This drive has a maximum DVD-ROM read speed of 8x.

Q: QuestionWould this device work with the MacBook Pro 13' with Touch Bar, I believe the MacBook I am getting was made in 2019 and I want to be able to watch modern family on laptop.

Asked 4 years ago by Compatabilty.

• A:Answer I use this drive on a MacBook Pro 16" (2019) with touch bar. The computer has USB-C ports, but the USB-C cable did not work with the drive. Using two ports did not work either. I had to use a USB hub to make the drive work. I use the USB-A cable from the drive to the USB hub, then the hub into a USB-C port on computer with an adapter. Not a good solution, but the only way I could get it to work.

  Answered 4 years ago by jjjjVerified Purchase

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Q: QuestionCan I upload my new HP laptop with some older software CDs ? It doesn’t have a built in CD player

Asked 5 years ago by Tony.

• A:Answer Portable cd/dvd player plugs right into USB and you can transfer whatever you want to laptop

  Answered 5 years ago by KTFLVerified Purchase

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Q: QuestionCan you burn and play CD's on the external ASUS-Zen Drive?

Asked 5 years ago by Hombrelibre.

• A:Answer Yes, this model would allow you to burn and play CD's.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes it come with any USB Type C cable or any other USB cable. Also does it really need 2 USB ports to work when using a regular USB cable

Asked 4 years ago by Nr1luv.

• A:Answer Ours came with 2 cables and NO, it does not need 2 USB ports. We have been pleased with this item.

  Answered 4 years ago by zendriveownerVerified Purchase

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Q: QuestionCan I run blu ray disks with this player

Asked 5 years ago by Tg1248.

• A:Answer No, this model does not support blu ray.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionThe DVD writer came in today. Another answer said DVD's can be watched on a PC with a USB interface. Exactly how does one watch a DVD on a PC? I cannot figure it out at all. It wants me to install it. No option just to watch.

Asked 4 years ago by kenneth.

• A:Answer You need a video app on computer that can play dvds. I’m sure default dvd app that comes with OS should be able to play it. Try opening the app and having in running while you install dvd.

  Answered 4 years ago by Perper

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Q: QuestionCan this be used to watch DVD movies on a laptop?

Asked 4 years ago by Anonymous.

• A:Answer Yes, it can be used to watch DVD movie on a laptop using a USB interface.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs this compatible with macbook air m1 2021?

Asked 3 years ago by Anonymous.

• A:Answer Kind of, it will not power up with the USB-C cable, but it will work if you use the USB split cable and two adapters and use both USB ports on the M1 Mac. It’s an issue with not enough power being put out by the ports. Hi

  Answered 3 years ago by wardy87Verified Purchase

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Q: QuestionHello! I just bought a 2020 car and discovered it doesn't have a cd player. Can this product be used in a car? If not, do you have a recommendation of a product that does? Thanks!

Asked 4 years ago by Horselover.

• A:Answer The optical disc drive will not work on car stereo.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionCan this product be used to game old disc games on a gaming laptop such as an Area 51 alienware

Asked 5 years ago by Tg1248.

• A:Answer Yes

  Answered 5 years ago by Jpayton0927Verified Purchase

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Q: Questionis this Windows 11 compatible. I want to upload files from my old computer

Asked 1 year ago by jojo.

• A:Answer Yes, it works with Windows 11.

  Answered 1 year ago by Mickeyd

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Q: Questiondoes this dvd rom support windows 11!

Asked 1 year ago by roger.

• A:Answer Yes, I am using it with Windows 11. It is plug and play.

  Answered 1 year ago by MG2020Verified Purchase

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Q: Questionwill this work as a plug n play device on an assus running windows 11 home?

Asked 1 year ago by skiman.

• A:Answer I am using it with HP windows 11 home, and it is working fine. It is plug n play with my system. No drivers required.

  Answered 1 year ago by MG2020Verified Purchase

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Q: QuestionCan this device work on Windows 11?

Asked 1 year ago by LSUCHE80.

• A:Answer Yes it does on Windows 11

  Answered 1 year ago by techwizVerified Purchase

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Q: QuestionWill This work with windows 11 home?

Asked 3 years ago by krakel33.

• A:Answer Yes. It has the Windows 11 logo on the package

  Answered 2 years ago by KdunbarVerified Purchase

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